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Prolink importers UK anyone?



 
 
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Old August 6th 03, 08:53 AM
Ron Merts
external usenet poster
 
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Default Prolink importers UK anyone?

Taiwan? EWWWWWWWWWWWW Not a good sign. And with a blistering turn-around
of 2-3 months I'll bet.

Ron

"Loz H" wrote in message
...
Hello again Peter.
Thanks again for the swift reply. As a final request, can you confirm
that
the contact email addresses on the Taiwan website are valid ? As
before I
have yet to recieve a reply from them, either from my own emails or
from the
ones that you had thoughtfully CCed on to them for me.

Cheers,

Loz H


peter wrote:
We do not in that area. Your right contact is our Taiwan office.
Please contact them directly.

Peter Fan
Prolink Computer
15336 E Valley Blvd
City of Industry, CA91746
Tel: 626-369-3833
Web: www.prolink-uas.com

-----Original Message-----
From: Loz H [mailto: ***********]
Sent: Tuesday, August 05, 2003 11:32 AM
To: peter
Cc: Michael Chen PMC; ***********; ivan PMC review case;
Kevin Wang PMC; Logok; Lynn Sales PMC
Subject: RMA request/query

Hello again Peter. As stated in my first email the business where I
purchased it from has since closed down, hence my original request
for information pertaining to any main importers/suppliers in the UK
where I can
RMA the card as per the manufacturers warranty.

Also, 4 emails later to the Taiwan office has yet to have any effect,
as so
far only you have replied to my emails. Do you have any internal
contact with any of the staff of Prolink Taiwan, and if so could you
please contact
them on my behalf, as so far trying through the stated contact emails
on their webpage has yet to have any effect.

Cheers,

Loz H


peter wrote:
Same. Or better try where you purchased from.

Peter Fan
Prolink Computer
15336 E Valley Blvd
City of Industry, CA91746
Tel: 626-369-3833
Web: www.prolink-uas.com

-----Original Message-----
From: Loz H [mailto:*********]
Sent: Friday, August 01, 2003 11:40 PM
To: peter
Subject: RMA request/query

Hello Peter, and thank you for taking the time to reply.
I have tried to email the Taiwan office on numerous occasions, and
as yet
have had no reply from them. Could you please advise on what I
should try
next?

Cheers,

Loz H


peter wrote:
Your right contact is our Taiwan office. Please contact them
directly.

Peter Fan
Prolink Computer
15336 E Valley Blvd
City of Industry, CA91746
Tel: 626-369-3833
Web: www.prolink-uas.com

-----Original Message-----
From: Loz H [mailto: **********]
Sent: Tuesday, July 29, 2003 12:48 AM
To: [**********]
Subject: RMA request/query

Hello there.

I recently purchased one of your GF4Ti4200 video cards
(MVGA-NVG28A) from a
local retailer here in the UK. Since, the card has gone faulty
(flashing characters/corrupted graphics on BIOS screen, unusable in
windows) and the
retailer that I purchased the card from has closed business. I
believe it is
still guaranteed under the manufactures warranty, and I`m enquiring
on how
to return it to you for replacement.
So, a couple of questions.

Is there an official importer/distributor here in the UK, and if so
could
you please provide me with the contact details so I can begin the
procedure.
Failing that, what other options do I have, and could you please
inform me
of them.

Cheers in advance for your time,

Loz H




Evening folks.

I`m trying to find out who handles Prolink in the UK, or at least
Europe so I can RMA a faulty GF4Ti4200 to them. The shop where I
originally purchased the card appears to have closed down, and so far
any enquiries to the company have been less than helpful. I have yet to
receive a reply from the Taiwan main offices, and the only other
contact I can find, which is Peter Fan of Prolink USA has not been much
use.

For example, heres the email conversation I have had with Peter of
Prolink USA to date. I have tried to remain polite, yet so far he
appears to be as much use as a chocolate teapot...




Email all top-posted. Start at bottom and work your way up


Just keep on sending them the e-mail.

Peter Fan
Prolink Computer
15336 E Valley Blvd
City of Industry, CA91746
Tel: 626-369-3833
Web: www.prolink-uas.com




 




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