If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
EPSON XP830 Problem
Darn!
I really like this Epson XP830 AIO. It is printing just fine, but now, suddenly, it will not scan sheets via its ADF. Even a single 8.5X11 sheet jams half-way thru the ADF on the top. Anyone else have/had this problem? If so, how did you deal with it? I should add that it scans single sheets on the glass itself fine. I have found nothing on this problem in Google. Thanks Al |
#2
|
|||
|
|||
EPSON XP830 Problem
|
#4
|
|||
|
|||
EPSON XP830 Problem
wrote:
On Tue, 17 Apr 2018 09:52:20 -0400, John McGaw wrote: On 4/17/2018 7:36 AM, wrote: Darn! I really like this Epson XP830 AIO. It is printing just fine, but now, suddenly, it will not scan sheets via its ADF. Even a single 8.5X11 sheet jams half-way thru the ADF on the top. Anyone else have/had this problem? If so, how did you deal with it? I should add that it scans single sheets on the glass itself fine. I have found nothing on this problem in Google. Thanks Al Jams, as in hitting some immovable object, or jams, as just not moving? If the latter then cleaning whatever feed rollers there are is a good first step. There are also sometimes rubber 'brake' blocks which hold all but the top (bottom?) sheet in position which can stand cleaning. Also, look for sensors, sometimes mechanical switch arms and sometimes optical which can have problems. The latter can become dusty over the years. I propose this based on taking care of literally hundreds of devices over decades, mostly printers, which feed sheet paper. Sheet feeding can be a surprisingly tricky proposition but in consumer products it is almost always rollers in some form doing the job and they all inevitably pick up paper dust which reduces their effectiveness. Thanks for reply. This printer feeds one or more sheets from a so-called ADF on the top of the printer to the top of the scanner glass. The feed reverses the paper flow, left then to right. Something seems to 'grab' the paper sheet, as if the paper seems to hit something. I was surprisedwhen I found that I could hold the hinged ADF top up while I watched the paper flow. Of course the scan is no good becuse outside light ruined the scanned result. So clearly the jam would seem to be NOT in the reversing roller-feed, but somewhere on the scan glass and its frameworking? Of course when I hold the top open, the paper just flows there loosely. So the jam would seem to be when the paper is finshed and should lay on top of the glass all while the top be closed. . BTW, I cannot find any Epson tech support about this problem, just so-called experts wanting to charge me to even discuss my problem. Things have changed it seems. Thanks again Al Is the paper supposed to make a hair-pin turn, then go up through a hole, to get to the "under-tray" ? I couldn't find the right picture of the XP-830, and so I used the Epson WF-2650 picture as a stand-in for your paper path. https://s31.postimg.cc/tkr2tmo9n/paper_path.jpg Something must stick down, to "coax" the sheet to go up through that hole. That's the only option I could come up with, because I couldn't see a good way for the paper to move along the document table and end up in the tray if it slid smoothly all the way across the glass. If that happened, there's no way to get the paper into the "under-tray". Paul |
#5
|
|||
|
|||
EPSON XP830 Problem
On Tue, 17 Apr 2018 13:48:28 -0400, Paul
wrote: wrote: On Tue, 17 Apr 2018 09:52:20 -0400, John McGaw wrote: On 4/17/2018 7:36 AM, wrote: Darn! I really like this Epson XP830 AIO. It is printing just fine, but now, suddenly, it will not scan sheets via its ADF. Even a single 8.5X11 sheet jams half-way thru the ADF on the top. Anyone else have/had this problem? If so, how did you deal with it? I should add that it scans single sheets on the glass itself fine. I have found nothing on this problem in Google. Thanks Al Jams, as in hitting some immovable object, or jams, as just not moving? If the latter then cleaning whatever feed rollers there are is a good first step. There are also sometimes rubber 'brake' blocks which hold all but the top (bottom?) sheet in position which can stand cleaning. Also, look for sensors, sometimes mechanical switch arms and sometimes optical which can have problems. The latter can become dusty over the years. I propose this based on taking care of literally hundreds of devices over decades, mostly printers, which feed sheet paper. Sheet feeding can be a surprisingly tricky proposition but in consumer products it is almost always rollers in some form doing the job and they all inevitably pick up paper dust which reduces their effectiveness. Thanks for reply. This printer feeds one or more sheets from a so-called ADF on the top of the printer to the top of the scanner glass. The feed reverses the paper flow, left then to right. Something seems to 'grab' the paper sheet, as if the paper seems to hit something. I was surprisedwhen I found that I could hold the hinged ADF top up while I watched the paper flow. Of course the scan is no good becuse outside light ruined the scanned result. So clearly the jam would seem to be NOT in the reversing roller-feed, but somewhere on the scan glass and its frameworking? Of course when I hold the top open, the paper just flows there loosely. So the jam would seem to be when the paper is finshed and should lay on top of the glass all while the top be closed. . BTW, I cannot find any Epson tech support about this problem, just so-called experts wanting to charge me to even discuss my problem. Things have changed it seems. Thanks again Al Is the paper supposed to make a hair-pin turn, then go up through a hole, to get to the "under-tray" ? I couldn't find the right picture of the XP-830, and so I used the Epson WF-2650 picture as a stand-in for your paper path. https://s31.postimg.cc/tkr2tmo9n/paper_path.jpg Something must stick down, to "coax" the sheet to go up through that hole. That's the only option I could come up with, because I couldn't see a good way for the paper to move along the document table and end up in the tray if it slid smoothly all the way across the glass. If that happened, there's no way to get the paper into the "under-tray". Paul Hiya Paul You're always there. I appreciate it. I have had unexpected unrelated personal problems today. Let me try to dash this off tonite and goto bed. As I just looked at your pic, it appears that that design is like mine on my XP830. My scanned page(s) seem to want to end up laying on the glass pictured, and yes, it does make a 360 degree hairpin turn you mentioned. Whether it is supposed to end up there , I don't remember. The paper is sticking somewhere. I don't know what happens if one scans multiple pages or both sides of inputs. That was the beauty of the XP830. When i first got it, it worked great. Something must be 'grabbing' the paper in the final half of the path because when hold the lid open, there seems to be no 'jam'. But I cannot scan thataway. Maybe I can take a meaningful pic or two. I have long since forgotten how to post pics here. My 87-year old memory (!) capacity has diminished to near zero. BTW, the printer prints great. Just a strange cartridge-changing anomaly. That's at least something. Do you have a URL for EPSON tech support for their printers like existed some time ago? I now can't find same - only techies who want to help me for $. ======================= Whew! Thanks again Al |
#6
|
|||
|
|||
EPSON XP830 Problem
On 4/17/2018 7:36 PM, wrote:
On Tue, 17 Apr 2018 13:48:28 -0400, Paul wrote: wrote: On Tue, 17 Apr 2018 09:52:20 -0400, John McGaw wrote: On 4/17/2018 7:36 AM, wrote: Darn! I really like this Epson XP830 AIO. It is printing just fine, but now, suddenly, it will not scan sheets via its ADF. Even a single 8.5X11 sheet jams half-way thru the ADF on the top. Anyone else have/had this problem? If so, how did you deal with it? I should add that it scans single sheets on the glass itself fine. I have found nothing on this problem in Google. Thanks Al Jams, as in hitting some immovable object, or jams, as just not moving? If the latter then cleaning whatever feed rollers there are is a good first step. There are also sometimes rubber 'brake' blocks which hold all but the top (bottom?) sheet in position which can stand cleaning. Also, look for sensors, sometimes mechanical switch arms and sometimes optical which can have problems. The latter can become dusty over the years. I propose this based on taking care of literally hundreds of devices over decades, mostly printers, which feed sheet paper. Sheet feeding can be a surprisingly tricky proposition but in consumer products it is almost always rollers in some form doing the job and they all inevitably pick up paper dust which reduces their effectiveness. Thanks for reply. This printer feeds one or more sheets from a so-called ADF on the top of the printer to the top of the scanner glass. The feed reverses the paper flow, left then to right. Something seems to 'grab' the paper sheet, as if the paper seems to hit something. I was surprisedwhen I found that I could hold the hinged ADF top up while I watched the paper flow. Of course the scan is no good becuse outside light ruined the scanned result. So clearly the jam would seem to be NOT in the reversing roller-feed, but somewhere on the scan glass and its frameworking? Of course when I hold the top open, the paper just flows there loosely. So the jam would seem to be when the paper is finshed and should lay on top of the glass all while the top be closed. . BTW, I cannot find any Epson tech support about this problem, just so-called experts wanting to charge me to even discuss my problem. Things have changed it seems. Thanks again Al Is the paper supposed to make a hair-pin turn, then go up through a hole, to get to the "under-tray" ? I couldn't find the right picture of the XP-830, and so I used the Epson WF-2650 picture as a stand-in for your paper path. https://s31.postimg.cc/tkr2tmo9n/paper_path.jpg Something must stick down, to "coax" the sheet to go up through that hole. That's the only option I could come up with, because I couldn't see a good way for the paper to move along the document table and end up in the tray if it slid smoothly all the way across the glass. If that happened, there's no way to get the paper into the "under-tray". Paul Hiya Paul You're always there. I appreciate it. I have had unexpected unrelated personal problems today. Let me try to dash this off tonite and goto bed. As I just looked at your pic, it appears that that design is like mine on my XP830. My scanned page(s) seem to want to end up laying on the glass pictured, and yes, it does make a 360 degree hairpin turn you mentioned. Whether it is supposed to end up there , I don't remember. The paper is sticking somewhere. I don't know what happens if one scans multiple pages or both sides of inputs. That was the beauty of the XP830. When i first got it, it worked great. Something must be 'grabbing' the paper in the final half of the path because when hold the lid open, there seems to be no 'jam'. But I cannot scan thataway. Maybe I can take a meaningful pic or two. I have long since forgotten how to post pics here. My 87-year old memory (!) capacity has diminished to near zero. BTW, the printer prints great. Just a strange cartridge-changing anomaly. That's at least something. Do you have a URL for EPSON tech support for their printers like existed some time ago? I now can't find same - only techies who want to help me for $. ======================= Whew! Thanks again Al Probably worthwhile to Google for 'Epson support forums' (without the quotes). There are some places there you might get an answer to your problem because if it happened one time to you it has probably happened many times to others. |
#7
|
|||
|
|||
EPSON XP830 Problem
Turing wrote:
I really like this Epson XP830 AIO. It is printing just fine, but now, suddenly, it will not scan sheets via its ADF. Even a single 8.5X11 sheet jams half-way thru the ADF on the top. Anyone else have/had this problem? If so, how did you deal with it? I should add that it scans single sheets on the glass itself fine. I have found nothing on this problem in Google. If the rollers are rubber-like, they could be dirty. Use some isopropyl alcohol to clean them. Rubber rollers shrink after many years by drying out. A service tech where I once worked had some rejuvenator spray he used on those rollers, like in copying machines. I'd help him out so he gave me a can of the stuff. I wish I had some more but ran out hence I don't remember what it was but it certainly worked miracles on rubber, vinyl, and other soft plastics. Could be something like http://tinyurl.com/yd5davwr; however, what the guy gave me was a spray so I had to wet a rag with it and then rub on the rollers. This product says it is citrus based, so that could be orange or lemon oil. Another commercial product is Fedron (http://www.teeveesupply.com/product_...als/fedron.htm) used to clean and rejuvenate rubber platens. You might want to try one of the much cheaper DIY formulae before buying the much pricier commercial products. A 4oz bottle of Fedron costs $15. One DIY formula that I've seen for rubber rejuvenator is one part of wintergreen oil (aka methyl salicylate) to two parts of xylene. I think it's the xylene that rejuvenates the rubber but the oil helps prevent accelerated dry out. When rejuvenated, the rubber swells up. In your case, that means the roller would apply more pressure against a matching roller or surface to grab the paper. It would also eliminate any gap that resulted from the shrinkage of the roller. Another formula is one part wintergreen oil and two parts isopropyl alcohol. Get the highest percentage of isopropyl alcohol, like 91%, or higher, and add the oil. The oil is pricey so don't try to dilute a whole bottle of 91% iso with half as much oil. The premix you find at the stores of iso + wintergreen are only 70% iso and that's too much water. Make your own from 91% isopropyl alcohol and wintergreen oil. Since your application coverage is small, put 2 tablespoons of 91% isopropyl alcohol and 1 tablespoon of wintergreen oil into a measuring cup to mix up. Don't bother with the isopropyl alcohol with wintergreen pre-mix you can find at stores. Too much water (low percentage of alcohol) and only a trace of wintergreen oil. In fact, wintergreen oil is clear or slightly yellowish so the pre-mix looking green is from adding a dye (so it is green to match winter/green/). Another formula uses straight brake fluid (which has a rubber preservator in it). Another is to use ATF (automatic transmission fluid) since it will swell some types of rubber. However, they seem to affect only some rubber and won't have as much effect as the iso+oil mix noted above. You need to soak the parts in brake fluid or ATF, not just wipe the liquid on the part you want to soften. I've seen silicone spray used to soften the rubber but you'll have to make damn sure to clean up afterward because you don't want to lube the rollers to reduce their friction. Phenol can be used but is mostly to remove the perished layer of rubber to expose better quality remaining rubber. That doesn't seem like it would swell the rubber part (to increase pressure to better grab the paper in the printer) but more that it improve friction of the rubber (so it would better grip the paper). You'd have to see if the rollers have a spring to pull them against the paper so cleaning with phenol would still have the springs pull the rollers against the paper with sufficient pressure. Of course, springs weaken with age, too, so I'd probably go with a solution that would swell the printer's rollers. As I recall after using the rejuvenator, I had to wipe the rollers a few times and may have even used some isopropyl alcohol to clean them; else, I'd get black tracks on the paper. In fact, to remove contamination, you should first use the isopropyl alcohol to clean the rollers. After cleaning and treating, clean again by simply rubbing vigorously. You'll need to run several sheets (or the same sheet several times) through the printer to make sure the rollers are clean and don't leave streaks. Without care over many years, it will take more than one treatment to get the rubber rollers to swell sufficiently to have them press harder against the paper to ensure reliable feed. You're trying to get the rubber/vinyl rollers to swell so they apply more pressure against the paper. Once rejuvenated, you have to repeat the treatment at much shorter intervals. Getting at the rollers is another matter. If they aren't easily accessible, you will need to perform some disassembly to get at them. |
#8
|
|||
|
|||
EPSON XP830 Problem
Oh, something else. Did you ever feed self-stick label sheets through
the printer? That is, the sheets upon which are removable stickers on which you print so you can label something. Those can peel off the paper/carrier. Because they are sticky, they'll get stuck in the feed mechanism of the printer. When that happens, it seems they find the worst spot to stick requiring you to disassemble the printer to remove them and then use a solvent to get rid of the glue residue. |
#9
|
|||
|
|||
EPSON XP830 Problem
On Wed, 18 Apr 2018 00:27:29 -0500, VanguardLH wrote:
Oh, something else. Did you ever feed self-stick label sheets through the printer? That is, the sheets upon which are removable stickers on which you print so you can label something. Those can peel off the paper/carrier. Because they are sticky, they'll get stuck in the feed mechanism of the printer. When that happens, it seems they find the worst spot to stick requiring you to disassemble the printer to remove them and then use a solvent to get rid of the glue residue. no Thanks Al |
#10
|
|||
|
|||
EPSON XP830 Problem
On Wed, 18 Apr 2018 00:24:28 -0500, VanguardLH wrote:
Turing wrote: I really like this Epson XP830 AIO. It is printing just fine, but now, suddenly, it will not scan sheets via its ADF. Even a single 8.5X11 sheet jams half-way thru the ADF on the top. Anyone else have/had this problem? If so, how did you deal with it? I should add that it scans single sheets on the glass itself fine. I have found nothing on this problem in Google. If the rollers are rubber-like, they could be dirty. Use some isopropyl alcohol to clean them. Rubber rollers shrink after many years by drying out. A service tech where I once worked had some rejuvenator spray he used on those rollers, like in copying machines. I'd help him out so he gave me a can of the stuff. I wish I had some more but ran out hence I don't remember what it was but it certainly worked miracles on rubber, vinyl, and other soft plastics. Could be something like http://tinyurl.com/yd5davwr; however, what the guy gave me was a spray so I had to wet a rag with it and then rub on the rollers. This product says it is citrus based, so that could be orange or lemon oil. Another commercial product is Fedron (http://www.teeveesupply.com/product_...als/fedron.htm) used to clean and rejuvenate rubber platens. You might want to try one of the much cheaper DIY formulae before buying the much pricier commercial products. A 4oz bottle of Fedron costs $15. One DIY formula that I've seen for rubber rejuvenator is one part of wintergreen oil (aka methyl salicylate) to two parts of xylene. I think it's the xylene that rejuvenates the rubber but the oil helps prevent accelerated dry out. When rejuvenated, the rubber swells up. In your case, that means the roller would apply more pressure against a matching roller or surface to grab the paper. It would also eliminate any gap that resulted from the shrinkage of the roller. Another formula is one part wintergreen oil and two parts isopropyl alcohol. Get the highest percentage of isopropyl alcohol, like 91%, or higher, and add the oil. The oil is pricey so don't try to dilute a whole bottle of 91% iso with half as much oil. The premix you find at the stores of iso + wintergreen are only 70% iso and that's too much water. Make your own from 91% isopropyl alcohol and wintergreen oil. Since your application coverage is small, put 2 tablespoons of 91% isopropyl alcohol and 1 tablespoon of wintergreen oil into a measuring cup to mix up. Don't bother with the isopropyl alcohol with wintergreen pre-mix you can find at stores. Too much water (low percentage of alcohol) and only a trace of wintergreen oil. In fact, wintergreen oil is clear or slightly yellowish so the pre-mix looking green is from adding a dye (so it is green to match winter/green/). Another formula uses straight brake fluid (which has a rubber preservator in it). Another is to use ATF (automatic transmission fluid) since it will swell some types of rubber. However, they seem to affect only some rubber and won't have as much effect as the iso+oil mix noted above. You need to soak the parts in brake fluid or ATF, not just wipe the liquid on the part you want to soften. I've seen silicone spray used to soften the rubber but you'll have to make damn sure to clean up afterward because you don't want to lube the rollers to reduce their friction. Phenol can be used but is mostly to remove the perished layer of rubber to expose better quality remaining rubber. That doesn't seem like it would swell the rubber part (to increase pressure to better grab the paper in the printer) but more that it improve friction of the rubber (so it would better grip the paper). You'd have to see if the rollers have a spring to pull them against the paper so cleaning with phenol would still have the springs pull the rollers against the paper with sufficient pressure. Of course, springs weaken with age, too, so I'd probably go with a solution that would swell the printer's rollers. As I recall after using the rejuvenator, I had to wipe the rollers a few times and may have even used some isopropyl alcohol to clean them; else, I'd get black tracks on the paper. In fact, to remove contamination, you should first use the isopropyl alcohol to clean the rollers. After cleaning and treating, clean again by simply rubbing vigorously. You'll need to run several sheets (or the same sheet several times) through the printer to make sure the rollers are clean and don't leave streaks. Without care over many years, it will take more than one treatment to get the rubber rollers to swell sufficiently to have them press harder against the paper to ensure reliable feed. You're trying to get the rubber/vinyl rollers to swell so they apply more pressure against the paper. Once rejuvenated, you have to repeat the treatment at much shorter intervals. Getting at the rollers is another matter. If they aren't easily accessible, you will need to perform some disassembly to get at them. This AM, when I tried a new, single sheet scan via the ADF. it jammed again, but this time I note that the sheet flowed onto the gass, but between the glass and a ~3/4" metal flange along the front side of the glass. Of course the sheet can't pass thru there, so it stuck.There is a similar flange opposite (on the back side) which did not do that. I really am beginning to think I need to replace the entire ADF. Good luck on that. Hell, I can no longer find an address for Epson tech support hardware and/or software. Probably me. I really liked the double-side scan feature of the XP830. I used it a lot. I guess I'll keep using it to print in order to use up my carts. I can also single-sheet scan manually from the interior glass tho. Scanning multi-page docs is OOTQ. I guess I cud then join them together using other software (pdmerge) which I have. As Peanuts wud say - 'GOOD GRIEF!' Thanks again Al |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Epson C84 Problem | [email protected] | Printers | 5 | August 6th 06 06:22 AM |
EPSON 3170 - Problem with Epson Scan when using Photoshop | Pete | Scanners | 1 | July 6th 06 01:11 AM |
Epson C63/ C65 Problem | stephenwong | Printers | 9 | May 25th 05 03:35 PM |
EPSON LX-300+ problem | p00hat3k | Printers | 0 | June 17th 04 10:01 AM |
Epson 780 problem | [email protected] | Printers | 0 | February 12th 04 08:34 PM |