Harddrive Failure
Hi all,
If got a 40gig Quantum Fireball about 18months old, installed as a secondary drive, and my machine gives me the message that there is a drive failure. When i change its configuration to master from slave and replace the master with it, and enter windows at the command prompt ( using the F8 key), it says that it cannot detect any hard drive. Ive tried autodetecting using the bios, but it does not see it. It was working fine, now its not, no hardware/software changes in between. When i switch the machine on the green light on the bottom of the harddrive goes on briefly, and the disk spins fine. Is there anything I can do to 1. Get this working and recover the data on it or 2. if i cant sort out 1, can i get any value from the drive? What is likely to cause such a catastrophic failure of the drive without warning? Thanks in advance MB is Abit BX6, Celeron 1.1, and win98SE Gerry Abbott |
Gerry Abbott wrote:
Hi all, If got a 40gig Quantum Fireball about 18months old, installed as a secondary drive, and my machine gives me the message that there is a drive failure. When i change its configuration to master from slave and replace the master with it, and enter windows at the command prompt ( using the F8 key), it says that it cannot detect any hard drive. Ive tried autodetecting using the bios, but it does not see it. It was working fine, now its not, no hardware/software changes in between. When i switch the machine on the green light on the bottom of the harddrive goes on briefly, and the disk spins fine. Is there anything I can do to 1. Get this working and recover the data on it or 2. if i cant sort out 1, can i get any value from the drive? What is likely to cause such a catastrophic failure of the drive without warning? Thanks in advance MB is Abit BX6, Celeron 1.1, and win98SE I can't help at this stage with data recovery but, being 18 months old, that HDD should have had a three-year warranty. If you still have your reciept you should be able to get it replaced. -- ~misfit~ |
Agreed that it should be under warranty. You shouldn't need a receipt. If
you go to the website and input the appropriate info for an RMA, they will probably honor the warranty and provide RMA details. "~misfit~" wrote in message ... Gerry Abbott wrote: Hi all, If got a 40gig Quantum Fireball about 18months old, installed as a secondary drive, and my machine gives me the message that there is a drive failure. When i change its configuration to master from slave and replace the master with it, and enter windows at the command prompt ( using the F8 key), it says that it cannot detect any hard drive. Ive tried autodetecting using the bios, but it does not see it. It was working fine, now its not, no hardware/software changes in between. When i switch the machine on the green light on the bottom of the harddrive goes on briefly, and the disk spins fine. Is there anything I can do to 1. Get this working and recover the data on it or 2. if i cant sort out 1, can i get any value from the drive? What is likely to cause such a catastrophic failure of the drive without warning? Thanks in advance MB is Abit BX6, Celeron 1.1, and win98SE I can't help at this stage with data recovery but, being 18 months old, that HDD should have had a three-year warranty. If you still have your reciept you should be able to get it replaced. -- ~misfit~ |
On Thu, 27 Nov 2003 00:12:34 -0000, Knowing that it was a Hollywood
invention that lemmings jump off cliffs "Gerry Abbott" wrote : Hi all, If got a 40gig Quantum Fireball about 18months old, installed as a secondary drive, and my machine gives me the message that there is a drive failure. When i change its configuration to master from slave and replace the master with it, and enter windows at the command prompt ( using the F8 key), it says that it cannot detect any hard drive. Ive tried autodetecting using the bios, but it does not see it. It was working fine, now its not, no hardware/software changes in between. When i switch the machine on the green light on the bottom of the harddrive goes on briefly, and the disk spins fine. Is there anything I can do to 1. Get this working and recover the data on it or 2. if i cant sort out 1, can i get any value from the drive? What is likely to cause such a catastrophic failure of the drive without warning? Thanks in advance MB is Abit BX6, Celeron 1.1, and win98SE Gerry Abbott Check out the maker's site for freely downloadable diagnostic software. HTH :) -- Free Windows/PC help, http://www.geocities.com/sheppola/trouble.html email shepATpartyheld.de Free songs download, http://www.soundclick.com/bands/8/nomessiahsmusic.htm |
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