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Problems with new drives on a SMART-2P
Hi,
I am currently running a Prosignia 500 with a Smart-2P and 5 9,1G harddrives in a RAID-5 array. The drives are Seagate ST19171W, they are non-compaq drives that I have bought from various sources. Recently I bought a couple of new drives to extend the array to 6 disks, and have some spares. The new drives are also ST1917Ws and they are co-branded as Sony drives. My problem is that the Compaq Array tool does not recognise them at all. Somtimes they show up as unidentified disks and at other times they don't show up at all. When running som of Compaqs own diagnostic tools the show up, but with som strange attributes. First they seems to be formated for a lower capacity than 9.1G (I haven't done the math, but it seems more like 8G). Secondly S.M.A.R.T seems to be disabled. I downloaded a tool from Seagate that seemd handy but it thinks that all the drives are Compaq (probaly due to them sitting on a Smart-2), and the tool can't update or inspect the "foriegn" Compaq drives. (Unfortunately I don't have access to a non-array 68-pin SCSI controler, as that migth help with the runing of the Seagate program) So my questions a How can I do a low level format on those drives? How do I enabel S.M.A.R.T for those drives? And last will those two actions help to get the Array tool to recognese these disks, or is ther somthing else that I need to do? Best Regards Karl Hansell |
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"Karl Hansell" wrote in message news:RnzKb.6516$7U1.65808@amstwist00... Hi, I am currently running a Prosignia 500 with a Smart-2P and 5 9,1G harddrives in a RAID-5 array. The drives are Seagate ST19171W, they are non-compaq drives that I have bought from various sources. Recently I bought a couple of new drives to extend the array to 6 disks, and have some spares. The new drives are also ST1917Ws and they are co-branded as Sony drives. My problem is that the Compaq Array tool does not recognise them at all. Somtimes they show up as unidentified disks and at other times they don't show up at all. When running som of Compaqs own diagnostic tools the show up, but with som strange attributes. First they seems to be formated for a lower capacity than 9.1G (I haven't done the math, but it seems more like 8G). Secondly S.M.A.R.T seems to be disabled. I downloaded a tool from Seagate that seemd handy but it thinks that all the drives are Compaq (probaly due to them sitting on a Smart-2), and the tool can't update or inspect the "foriegn" Compaq drives. (Unfortunately I don't have access to a non-array 68-pin SCSI controler, as that migth help with the runing of the Seagate program) So my questions a How can I do a low level format on those drives? How do I enabel S.M.A.R.T for those drives? And last will those two actions help to get the Array tool to recognese these disks, or is ther somthing else that I need to do? there is an onboard SCSI controller on that server. I presume you are using some kind of external tower, since the cage usually supports 4 1.6" drives (i have had 5 1" drives with some modifications)... and in neither case are they hotswappable. you may need a 50 pin to 68 pin converter... but you will be able to attach the drives to the external scsi controller interface from the back of the server. this should allow you to work with each drive individually. Or... buy a WU SCSI controller from ebay... should be $20 or less these days. http://cgi.ebay.com/ws/eBayISAPI.dll...tegory=39 969 SMART isnt a configurable option, per se.... all that is handled throught the insight agents (and they are DMI and CMI compliant, so they provide the functionallity). You need to install the foundation agents, and then the storage agent components on top of those... I presume you are running 2000... you should DL the 2000 support Paq, as i believe it supports the 500. If not, see if you can sell it and buy a machine that is supported under the OS you are using. I have a PL800 Dual 550, 1GB machine that is not supported under 2003, and it has problems because there are drivers that the hardware wont support... so i dont have most of my insight monitoring... FYI. low level formatting the drives *might* help an array controller notice them, since the drives wont think they are part of any existing array groups or logical drives. The other thing you might try to do is run the system erase utility... yes, it clears the entire machine config, but it also wipes the minds of the array controller and the drives attached to it. It means that you will need to rebuild your machine from scratch using the smartstat CD, but a nice fresh, clean build is always a nice thing to have. Cheers, LC Best Regards Karl Hansell |
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