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Nvidia GeForce Fx 5200 card running on a Dell 8300 with a Dell E172FP monitor
My cousin has a Dell 8300 with a Nvidia GeForce FX 5200 video card and
a Dell E172FP monitor. We purchased and downloaded Norton 2007 and tried to install it. It kept saying the subscription had expired. After several effort to install the software, we finally called symantec and wound up paying $60 to have our machine diagnosed. We had to give control of the machine to the technician who did several things I could not follow. Anyhow, after a while he declared the machine clean of malware. Since then we have had trouble with the video. At first, when Windows would try to load and we would get the blue screen saying windows had crashed due to an infinite loop in nv4_disp. I have installed the latest drivers and upgraded the BIOS twice to no avail. Since then the machine just crashes and the monitor loses signal and it just sits there. Is this caused by malware or something else. Any ideas would be appreciated. Regards, Ray Kinserlow --------- Ray W. Kinserlow Jr. Lubbock, Texas webpage: www.kinserlow.com blog http://blog.360.yahoo.com/kinserlow --------- -- Posted via NewsDemon.com - Premium Uncensored Newsgroup Service -------http://www.NewsDem |
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Nvidia GeForce Fx 5200 card running on a Dell 8300 with a Dell E172FP monitor
"Ray Kinserlow" me@nospam wrote in message ... My cousin has a Dell 8300 with a Nvidia GeForce FX 5200 video card and a Dell E172FP monitor. We purchased and downloaded Norton 2007 and tried to install it. It kept saying the subscription had expired. After several effort to install the software, we finally called symantec and wound up paying $60 to have our machine diagnosed. We had to give control of the machine to the technician who did several things I could not follow. Anyhow, after a while he declared the machine clean of malware. Since then we have had trouble with the video. At first, when Windows would try to load and we would get the blue screen saying windows had crashed due to an infinite loop in nv4_disp. I have installed the latest drivers and upgraded the BIOS twice to no avail. Since then the machine just crashes and the monitor loses signal and it just sits there. Is this caused by malware or something else. Any ideas would be appreciated. "Since then" meaning immediately after the tech did the remote diagnosis? Was the machine able to boot even once with functioning video after this event? ( I think you made a bad judgement call in paying some Symantec tech $60 to correct a faulty NAV install and allowing remote admin access to your box, but that's another issue). |
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Nvidia GeForce Fx 5200 card running on a Dell 8300 with a Dell E172FP monitor
On Sat, 21 Apr 2007 22:15:39 GMT, "Augustus"
wrote: "Ray Kinserlow" me@nospam wrote in message .. . My cousin has a Dell 8300 with a Nvidia GeForce FX 5200 video card and a Dell E172FP monitor. We purchased and downloaded Norton 2007 and tried to install it. It kept saying the subscription had expired. After several effort to install the software, we finally called symantec and wound up paying $60 to have our machine diagnosed. We had to give control of the machine to the technician who did several things I could not follow. Anyhow, after a while he declared the machine clean of malware. Since then we have had trouble with the video. At first, when Windows would try to load and we would get the blue screen saying windows had crashed due to an infinite loop in nv4_disp. I have installed the latest drivers and upgraded the BIOS twice to no avail. Since then the machine just crashes and the monitor loses signal and it just sits there. Is this caused by malware or something else. Any ideas would be appreciated. "Since then" meaning immediately after the tech did the remote diagnosis? Was the machine able to boot even once with functioning video after this event? ( I think you made a bad judgement call in paying some Symantec tech $60 to correct a faulty NAV install and allowing remote admin access to your box, but that's another issue). Well, Monday they're going to have to rediagnose the machine. Is there anything I could do before I do before that to correct the situation? It will load windows in the VGA mode, so I suspect a driver issue. As far as trusting a symantec tech, I had pretty much run out of things to try and it was either spend $60 more or forget the $ we paid for the software. And thankfully it's not my box. Regards, Ray --------- Ray W. Kinserlow Jr. Lubbock, Texas webpage: www.kinserlow.com blog http://blog.360.yahoo.com/kinserlow --------- -- Posted via NewsDemon.com - Premium Uncensored Newsgroup Service -------http://www.NewsDemon.com------ Unlimited Access, Anonymous Accounts, Uncensored Broadband Access |
#4
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Nvidia GeForce Fx 5200 card running on a Dell 8300 with a Dell E172FP monitor
Well, Monday they're going to have to rediagnose the machine. Is
there anything I could do before I do before that to correct the situation? It will load windows in the VGA mode, so I suspect a driver issue. As far as trusting a symantec tech, I had pretty much run out of things to try and it was either spend $60 more or forget the $ we paid for the software. And thankfully it's not my box. Tried a system restore to a date prior to the install? Or to the "help" from Symantec? Or a driver rollback? |
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