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HP Printer in permanent delete mode problem
I installed a wireless network and have had problems ever since. The
network works extremely well, but printing is not good. The lady concerned has two HP1300 series printers, one connected to the computer with a network card in and the other connected to the wireless connected computer. Both printers are shared. When printing to their own printers the computers are fine, however when the network card computer tried to print to the wireless computers printer it went into reinstalling the software. But it never printed the document. I have tried to delete the document from the network card computer printer list, but it has now been deleting the 16.4kb document for days. It says: Document Name: Remote Downlevel Document Status: Deleting Owner: Guest Page: N/A Size: 16.4KB Port: \\YOUR-HJHK3DAFWL\microstar I have tried Deleting the Printer and it just sits there without giving any error message or attempting to delete. When you put the mouse over the printer icon it reports: Status: Deleting Documents: 1 Any suggestions please? Cheers Steve |
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HP Printer in permanent delete mode problem
80/20 wrote: I installed a wireless network and have had problems ever since. The network works extremely well, but printing is not good. The lady concerned has two HP1300 series printers, one connected to the computer with a network card in and the other connected to the wireless connected computer. Both printers are shared. When printing to their own printers the computers are fine, however when the network card computer tried to print to the wireless computers printer it went into reinstalling the software. But it never printed the document. I have tried to delete the document from the network card computer printer list, but it has now been deleting the 16.4kb document for days. It says: Document Name: Remote Downlevel Document Status: Deleting Owner: Guest Page: N/A Size: 16.4KB Port: \\YOUR-HJHK3DAFWL\microstar I have tried Deleting the Printer and it just sits there without giving any error message or attempting to delete. When you put the mouse over the printer icon it reports: Status: Deleting Documents: 1 Any suggestions please? Cheers Steve FOUND THE MAGIC CODE The Owner was Guest, so I deleted this in the Task Managers Users Tab - then I stopped the spooler in the Processes Tab. Suddenly the computer deletes the offending document and allows the computer to run as normal - so nothing to do with the printers at all. Steve |
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