Dell's Sorry History of Microphone/Soundcard Issue (Update)

kony (Troll) wrote:

Class_Action classaction357 AT yahoo DOT com wrote:

Folk wrote:

snip blah blah blah

Before open your big, fat foul mouth, why don't you read some posts in
this thread?

Are you SURE that's a good idea? Seems like the more anyone
reads, the more they realize you had no intention of fixing
the problem rather than whining about it.

MICROPHONE=POOP (12/10/1999)
http://delltalk.us.dell.com/supportf...message.id=495

FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
HOW TO GET MY MIC TO RECORD?!?!

IF you actually
had a problem, I'd have had some sympathy up until that
point where you *decided* you're not going to do what they
required.
'

-------------------
kony (Troll) wrote:

They were probably hoping you'd stop acting like a loon and
just follow their directions, so they kep repeating them.

Did you ever actually DO what they insisted?

Do you suppose even the Dell onsite technician does not follow what
Dell tech insisted?

Live Value Soundcard: Mic record level too low (1/29/2002)
http://delltalk.us.dell.com/supportf...ssage.id=21877

Well... technician came and installed new card (same type SB Live
Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
etc.... all the same stuff I have tried before.... still no
better....
-------------------


Seems awefully fishy though, maybe even fraud-oriented that
you claim mic isn't working right NOW, rather than back when
system was brand new

SB Audigy 2 ZS GEN4 No sound through microphone (3/11/05)
http://delltalk.us.dell.com/supportf...ssage.id=56256

Now a tech is sheduled to come to the house and replace the sound
card. Just what I need a 7 day old system for which I paid extra
for a high end sound card and now I'll have a refurbished one.

you claim mic isn't working right NOW, rather than back when
system was brand new and you could've simply asked for a
credit (refund) towards the card. For all we know they
might even offered that but you were too busy whining then
too, rather than anything constructive to resolve this.

Augidy SB ZS microphone problems FIX HERE!!!!
(11/3/05)
http://delltalk.us.dell.com/supportf...ssage.id=61369

I'm still having the same issue. The Dell tech support (based in
India I guess) does not reply anymore on email (even though I
politely remind them). I got a reply to call the usual support
phone number and want me to start all over again, as part of the
wearing out strategy.

Class, why are you here?

You haven't even tried ONE THING anyone's suggested so far. If you
just want ppl to agree with you, and you're not really interested in
trying to fix this yourself, go elsewhere. I don't know why you seem
unable to comprehend this, but this site is for people who like to
fix things themselves. Do you want to fix it yourself? Yes/no? I
don't think you do! I think you want Dell to fix it for you. If so,
you're in the wrong spot. This is not
HowToGetTechSupportToHelpYou.com ...

Look, by now everybody knows you're an idiot, so you can stop posting.
There's no one left to convince.

--
Ted Zieglar
"You can do it if you try."

"Class_Action" wrote in message
...
kony (Troll) wrote:

Class_Action classaction357 AT yahoo DOT com wrote:

Folk wrote:

snip blah blah blah

Before open your big, fat foul mouth, why don't you read some posts in
this thread?

Are you SURE that's a good idea? Seems like the more anyone
reads, the more they realize you had no intention of fixing
the problem rather than whining about it.

MICROPHONE=POOP (12/10/1999)

http://delltalk.us.dell.com/supportf...message.id=495

FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
HOW TO GET MY MIC TO RECORD?!?!

IF you actually
had a problem, I'd have had some sympathy up until that
point where you *decided* you're not going to do what they
required.
'

-------------------
kony (Troll) wrote:

They were probably hoping you'd stop acting like a loon and
just follow their directions, so they kep repeating them.

Did you ever actually DO what they insisted?

Do you suppose even the Dell onsite technician does not follow what
Dell tech insisted?

Live Value Soundcard: Mic record level too low (1/29/2002)

http://delltalk.us.dell.com/supportf...ssage.id=21877

Well... technician came and installed new card (same type SB Live
Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
etc.... all the same stuff I have tried before.... still no
better....
-------------------


Seems awefully fishy though, maybe even fraud-oriented that
you claim mic isn't working right NOW, rather than back when
system was brand new

SB Audigy 2 ZS GEN4 No sound through microphone (3/11/05)

http://delltalk.us.dell.com/supportf...ssage.id=56256

Now a tech is sheduled to come to the house and replace the sound
card. Just what I need a 7 day old system for which I paid extra
for a high end sound card and now I'll have a refurbished one.

you claim mic isn't working right NOW, rather than back when
system was brand new and you could've simply asked for a
credit (refund) towards the card. For all we know they
might even offered that but you were too busy whining then
too, rather than anything constructive to resolve this.

Augidy SB ZS microphone problems FIX HERE!!!!
(11/3/05)

http://delltalk.us.dell.com/supportf...ssage.id=61369

I'm still having the same issue. The Dell tech support (based in
India I guess) does not reply anymore on email (even though I
politely remind them). I got a reply to call the usual support
phone number and want me to start all over again, as part of the
wearing out strategy.

On Sun, 04 Dec 2005 11:36:17 -0700, Class_Action
wrote:

Folk wrote:

Many of us have tried installing the updated drivers from
Creative's site without success.

We get an error message saying that the update program
cannot find an Audigy 2ZS installed in our systems.

A working, properly configured system would not issue that error
message.

When the Dell oem Audigy is not the same as the Creative retail
Audigy?

Given that, why would you blame someone else (Creative) for
a problem that obviously on *your* end.

Before open your big, fat foul mouth, why don't you read some posts in
this thread?

Foul? Did I use foul language in my (admittedly wasted) reply to you?
That's a rhetorical question Einstein, because the answer would be
"no".

Your response is indicative of an idiot. It must really suck to be
you.

Ted Zieglar (Dell Bot) wrote:

Class_Action wrote:

"kony" (Troll) wrote:

Class_Action wrote:

Before open your big, fat foul mouth, why don't you read some posts
in this thread?

Are you SURE that's a good idea? Seems like the more anyone
reads, the more they realize you had no intention of fixing
the problem rather than whining about it.


MICROPHONE=POOP (12/10/1999)

FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
HOW TO GET MY MIC TO RECORD?!?!


Look, by now everybody knows you're an idiot, so you can stop posting.
There's no one left to convince.

Shouldn't you be telling that to "kony", Teddy?

BTW, Teddy, aren't you going to fix this Dell customer problem?

FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
HOW TO GET MY MIC TO RECORD?!?!

'

Class_Actionwrote:
FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
HOW TO GET MY MIC TO RECORD?!?!

'

We tried, you weren't interested. Go away.

On Mon, 05 Dec 2005 17:05:32 -0700, Class_Action
wrote:


Shouldn't you be telling that to "kony", Teddy?


What an idiot.

I've worked on quite a few Dell boxes.... guess what?
The mic worked, nobody had a problem with it.

-------------------
kony (Troll) wrote:

FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
HOW TO GET MY MIC TO RECORD?!?!

Have you tried turning your speaker volume up some?

WEAK MICROPHONE + AUDIGY 2 PROBLEM - TRY THIS... (9/18/2005)
http://delltalk.us.dell.com/supportf...ssage.id=60572

I think I have seen every single volume control slider that exists
in the system, XP, Creative, etc.

I have been through every switch, slider and control with
XPS Advanced support at least twice. This isn't a user error.
-------------------

-------------------
kony (Troll) wrote:

They were probably hoping you'd stop acting like a loon and
just follow their directions, so they kep repeating them.

Did you ever actually DO what they insisted?

Do you suppose even the Dell onsite technician does not follow what
Dell tech insisted?

Live Value Soundcard: Mic record level too low (1/29/2002)
http://delltalk.us.dell.com/supportf...ssage.id=21877

Well... technician came and installed new card (same type SB Live
Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
etc.... all the same stuff I have tried before.... still no
better....
-------------------

-------------------
kony (Troll) wrote:

you claim mic isn't working right NOW, rather than back when
system was brand new and you could've simply asked for a
credit (refund) towards the card. For all we know they
might even offered that but you were too busy whining then
too, rather than anything constructive to resolve this.

Augidy SB ZS microphone problems FIX HERE!!!!
(11/3/2005)
http://delltalk.us.dell.com/supportf...ssage.id=61369

I'm still having the same issue. The Dell tech support (based in
India I guess) does not reply anymore on email (even though I
politely remind them). I got a reply to call the usual support
phone number and want me to start all over again, as part of the
wearing out strategy.
-------------------


On Sun, 04 Dec 2005 09:30:34 GMT, lid (edges) wrote:

You had $1500 to spend on a computer ... and you went with Dell?
:retard:

Dell is great if you want a new computer for less than $500. That's
what Dell is for.

As for the mic problem, low pickup is totally normal in the default
Windows settings on every version of Windows I've used (everything up
to win2k - XP could be different but I doubt it)

Please just try this. You probably have two different volume
controllers - the standard volume control that is part of Windows and
an audio deck that's related to your sound hardware. The standard
Windows audio control should look like a little speaker down by the
clock on your taskbar. Might have an icon of a plain looking little
yellow speaker. Open it up it should be titled "Master Volume" and
it's pretty plain looking compared to any audio deck you may have. Go
to Options - Properties.


http://img232.imageshack.us/img232/8182/volcon19be.jpg

There should be a list of what volume controls to display; by
default, mic is usually off, so tic that box and close Properties.
Now a new control will appear for the mic, crank it up and make sure
it isn't muted. Notice the new control compared to the previous
screen:

[img:d8c5bf33fb]http://img232.imageshack.us/img232/8650/volcon25mu.jpg[/img:d8c5bf33fb]

Now, under Options - Preferences it should also have "Adjust
Volume For: " and list Playback, Recording, Other. Right now this
should be on Playback and we've changed the mic setting under that.
Select Recording now.

[img:d8c5bf33fb]http://img232.imageshack.us/img232/1241/volcon34aa.jpg[/img:d8c5bf33fb]

This will bring up another set of controls, with a different mic
control.

[img:d8c5bf33fb]http://img232.imageshack.us/img232/5830/volcon44pb.jpg[/img:d8c5bf33fb]

Make sure the mic here is also turned up, and not muted.


I doubt this is any defective hardware or software on Dell's part,
although it is certainly possible. If so I would think the most
likely defective part is the mic itself (you can test this easily if
you have a stereo with a tape deck or a tape recorder). But frankly
this is SUCH a common thing with people with not much experience with
Windows, I'm inclined to think it's 99.9% likely that is the problem
from the way you're describing it.

Don't be fooled by the Dell tech support guys telling you to reinstall
your OS etc... they obviously aren't very good.

A very much better solution for you would be to take the thing back
and get your money back, if you still have that opportunity. IMHO,
Dell is much more well-suited if you are looking for a low-end system
under $500 for browsing, word processing, etc; this is their primary
market and they are pretty good at that.

kony (Troll) wrote:

Class_Action wrote:

Before open your big, fat foul mouth, why don't you read some posts
in this thread

Are you SURE that's a good idea? Seems like the more anyone
reads, the more they realize you had no intention of fixing
the problem rather than whining about it.

MICROPHONE=POOP (12/10/1999)
http://delltalk.us.dell.com/supportf...message.id=495

FOR THE LOVE OF GOD WILL SOMEONE PLEASSSSEEEE TELL ME
HOW TO GET MY MIC TO RECORD?!?!
'


IF you actually
had a problem, I'd have had some sympathy up until that
point where you *decided* you're not going to do what they
required.

-------------------
kony (Troll) wrote:

They were probably hoping you'd stop acting like a loon and
just follow their directions, so they kep repeating them.

Did you ever actually DO what they insisted?

Do you suppose even the Dell onsite technician does not follow what
Dell tech insisted?

Live Value Soundcard: Mic record level too low (1/29/2002)
http://delltalk.us.dell.com/supportf...ssage.id=21877

Well... technician came and installed new card (same type SB Live
Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
etc.... all the same stuff I have tried before.... still no
better....
-------------------
'


Seems awefully fishy though, maybe even fraud-oriented that
you claim mic isn't working right NOW, rather than back when
system was brand new

SB Audigy 2 ZS GEN4 No sound through microphone (3/11/05)
http://delltalk.us.dell.com/supportf...ssage.id=56256

Now a tech is sheduled to come to the house and replace the sound
card. Just what I need a 7 day old system for which I paid extra
for a high end sound card and now I'll have a refurbished one.
'


you claim mic isn't working right NOW, rather than back when
system was brand new and you could've simply asked for a
credit (refund) towards the card. For all we know they
might even offered that but you were too busy whining then
too, rather than anything constructive to resolve this.

Augidy SB ZS microphone problems FIX HERE!!!!
(11/3/2005)
http://delltalk.us.dell.com/supportf...ssage.id=61369

I'm still having the same issue. The Dell tech support (based in
India I guess) does not reply anymore on email (even though I
politely remind them). I got a reply to call the usual support
phone number and want me to start all over again, as part of the
wearing out strategy.

"Ted Zieglar" wrote in message

Look, by now everybody knows you're an idiot, so you can stop posting.
There's no one left to convince.

I'm sold. Where's my replacement sound card? This Sound Blaster Live! Value sold
for $99 in March 1999.
I'm having other problems with popping, crackling, noise, and silence with it
when using a certain speech program in Win XP. Maybe I need a newer non-Creative
sound card that IS SoundBlaster compatible.