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XPS M1530 - no internet
This laptop will not recognize my cable modem. It works on all the other
computers here. Cable modem is a Motorola SB4101 surfboard. Not using a router. Direct connection from the modem to the LAN card in the computer. Any ideas? |
#2
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XPS M1530 - no internet
"Donald Allen" wrote in message news This laptop will not recognize my cable modem. It works on all the other computers here. Cable modem is a Motorola SB4101 surfboard. Not using a router. Direct connection from the modem to the LAN card in the computer. Any ideas? 1) Disable any software firewalls on the machine. 2) Check the ethernet port LEDs for any link activity 3) Temporarily disable your wireless connection if needed 4) Be sure the NIC/ethernet port is enabled in BIOS (F2 at the Dell splash) Beyond that you could un then re-install the network adapter from device manager if needed....... Just some ideas to start tracking it down.... -Stew |
#3
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XPS M1530 - no internet
Is the laptop running on mains or battery? All Dell laptops I have used have
an option that when running on battery will check for a lan cable on startup and if it is absent disable the card to save power. I would make sure that the laptop is on mains power and try again. HTH Robert "Donald Allen" wrote in message news This laptop will not recognize my cable modem. It works on all the other computers here. Cable modem is a Motorola SB4101 surfboard. Not using a router. Direct connection from the modem to the LAN card in the computer. Any ideas? |
#4
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XPS M1530 - no internet
I tried all that nothing changed.
Thanks. "S.Lewis" wrote in message .. . "Donald Allen" wrote in message news This laptop will not recognize my cable modem. It works on all the other computers here. Cable modem is a Motorola SB4101 surfboard. Not using a router. Direct connection from the modem to the LAN card in the computer. Any ideas? 1) Disable any software firewalls on the machine. 2) Check the ethernet port LEDs for any link activity 3) Temporarily disable your wireless connection if needed 4) Be sure the NIC/ethernet port is enabled in BIOS (F2 at the Dell splash) Beyond that you could un then re-install the network adapter from device manager if needed....... Just some ideas to start tracking it down.... -Stew |
#5
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XPS M1530 - no internet
It is running on mains. Never have used it on battery.
Thanks. Donald "Robert McMillan" wrote in message ... Is the laptop running on mains or battery? All Dell laptops I have used have an option that when running on battery will check for a lan cable on startup and if it is absent disable the card to save power. I would make sure that the laptop is on mains power and try again. HTH Robert "Donald Allen" wrote in message news This laptop will not recognize my cable modem. It works on all the other computers here. Cable modem is a Motorola SB4101 surfboard. Not using a router. Direct connection from the modem to the LAN card in the computer. Any ideas? |
#6
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XPS M1530 - no internet
"Donald Allen" wrote in message ... It is running on mains. Never have used it on battery. Thanks. Donald The integrated NIC just may be bad. Does Windows note/detect when the cable is connected or disconnected? You also made no mention of if the NIC has any LED activity....... |
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