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#1
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Problems installing new drivers - help!
I went to the www.ati.com page today to download the new Catalyst 3.5
drivers for my Radeon 9700 Pro. I downloaded both the Display Driver file and the ATI Control Panel file to my desktop. I had deleted my old ATI drivers and ATI control panel under Add/Remove Programs, rebooted, and was ready to install the new drivers. I double click on the Display Driver file Icon on my desktop to open its InstallShield Wizard, I click NEXT, the program zips by on my screen...and then nothing. I'm left at the Desktop with a InstallShield program bar on the taskbar at the bottom of the screen, but clicking it does nothing. It almost seems like the install program might be running in the background, but I sat there staring at my screen for a half hour, and still nothing. Basically, it seems like the InstallShield Wizard program just hangs up right after I run it. I've tried this multiple times, with the same results. And I've disabled everything in the system tray (including my antivirus program) before trying to install the drivers, so I don't think there's anything else running that might cause a conflict. CTRL-ALT-DELETE shows the InstallShield as the only process running (but if it's running, it's not doing anything). Any suggestions? My system: Pent IV 2.66 GHz 1 GB Memory ATI Radeon 9700 Pro videocard |
#2
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"Jamie Parker" wrote in message
... I went to the www.ati.com page today to download the new Catalyst 3.5 drivers for my Radeon 9700 Pro. I downloaded both the Display Driver file and the ATI Control Panel file to my desktop. I had deleted my old ATI drivers and ATI control panel under Add/Remove Programs, rebooted, and was ready to install the new drivers. I double click on the Display Driver file Icon on my desktop to open its InstallShield Wizard, I click NEXT, the program zips by on my screen...and then nothing. I'm left at the Desktop with a InstallShield program bar on the taskbar at the bottom of the screen, but clicking it does nothing. It almost seems like the install program might be running in the background, but I sat there staring at my screen for a half hour, and still nothing. Basically, it seems like the InstallShield Wizard program just hangs up right after I run it. I've tried this multiple times, with the same results. And I've disabled everything in the system tray (including my antivirus program) before trying to install the drivers, so I don't think there's anything else running that might cause a conflict. CTRL-ALT-DELETE shows the InstallShield as the only process running (but if it's running, it's not doing anything). Any suggestions? My system: Pent IV 2.66 GHz 1 GB Memory ATI Radeon 9700 Pro videocard Some people seem to be having problems with their InstallShield installation. I _think_ I've solved mine with a visit to http://consumer.installshield.com/. patrickp |
#3
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Go to device manager and open Display devices, open that and click on the
display adapter, highlight it and choose properties, then driver, then update driver. When you get to display devices, choose display all devices and choose standard pci display device (vga). Say ok and reboot and try reinstalling from there. It's late and I'm not sure I named everything exactly correct, but that should work. The main idea is from device manager change the driver to the standard pci adapter (vga) otherwise it still thinks your old drivers are present. Hope this works. "Jamie Parker" wrote in message ... I went to the www.ati.com page today to download the new Catalyst 3.5 drivers for my Radeon 9700 Pro. I downloaded both the Display Driver file and the ATI Control Panel file to my desktop. I had deleted my old ATI drivers and ATI control panel under Add/Remove Programs, rebooted, and was ready to install the new drivers. I double click on the Display Driver file Icon on my desktop to open its InstallShield Wizard, I click NEXT, the program zips by on my screen...and then nothing. I'm left at the Desktop with a InstallShield program bar on the taskbar at the bottom of the screen, but clicking it does nothing. It almost seems like the install program might be running in the background, but I sat there staring at my screen for a half hour, and still nothing. Basically, it seems like the InstallShield Wizard program just hangs up right after I run it. I've tried this multiple times, with the same results. And I've disabled everything in the system tray (including my antivirus program) before trying to install the drivers, so I don't think there's anything else running that might cause a conflict. CTRL-ALT-DELETE shows the InstallShield as the only process running (but if it's running, it's not doing anything). Any suggestions? My system: Pent IV 2.66 GHz 1 GB Memory ATI Radeon 9700 Pro videocard |
#4
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Sorry, I am wrong. In XP you don't get the option to install the Standard
PCI adapter. Will look into it and I hope someone or I stumble onto it without resorting to installing an old PCI card and let XP try to set it up! "Tom Salvin" wrote in message ... Go to device manager and open Display devices, open that and click on the display adapter, highlight it and choose properties, then driver, then update driver. When you get to display devices, choose display all devices and choose standard pci display device (vga). Say ok and reboot and try reinstalling from there. It's late and I'm not sure I named everything exactly correct, but that should work. The main idea is from device manager change the driver to the standard pci adapter (vga) otherwise it still thinks your old drivers are present. Hope this works. "Jamie Parker" wrote in message ... I went to the www.ati.com page today to download the new Catalyst 3.5 drivers for my Radeon 9700 Pro. I downloaded both the Display Driver file and the ATI Control Panel file to my desktop. I had deleted my old ATI drivers and ATI control panel under Add/Remove Programs, rebooted, and was ready to install the new drivers. I double click on the Display Driver file Icon on my desktop to open its InstallShield Wizard, I click NEXT, the program zips by on my screen...and then nothing. I'm left at the Desktop with a InstallShield program bar on the taskbar at the bottom of the screen, but clicking it does nothing. It almost seems like the install program might be running in the background, but I sat there staring at my screen for a half hour, and still nothing. Basically, it seems like the InstallShield Wizard program just hangs up right after I run it. I've tried this multiple times, with the same results. And I've disabled everything in the system tray (including my antivirus program) before trying to install the drivers, so I don't think there's anything else running that might cause a conflict. CTRL-ALT-DELETE shows the InstallShield as the only process running (but if it's running, it's not doing anything). Any suggestions? My system: Pent IV 2.66 GHz 1 GB Memory ATI Radeon 9700 Pro videocard |
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