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#1
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Samsung RMA contact needed
Anyone have an RMA contact for returning a bad memory module directly to
Samsung? |
#2
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On Mon, 16 Aug 2004 20:14:06 GMT, Barry Watzman
wrote: Anyone have an RMA contact for returning a bad memory module directly to Samsung? Nope, not the answer. Just making your thread look busy. If you get an answer i'll try the same. I have a dead Corsair module and Corsair tells me that I have to be the original purchaser to be able to RMA it, otherwise zilch. Lifetime warranty, but zilch. They're evil. good luck. eric |
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#5
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If the others in this NG are going to jerk you around...
Assuming that you are in the US, try calling (800) 321-6993, authorized Samsung service center. TomC "Barry Watzman" wrote in message ... Anyone have an RMA contact for returning a bad memory module directly to Samsung? |
#6
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Why don't you try to ask some Corsair resellers to do the RMA for you. Just
pay them a small service fee to cover the costs of the RMA processing and shipping. I think most Corsair resellers will be more than happy to do the RMA for you. wrote in message ... On Mon, 16 Aug 2004 20:14:06 GMT, Barry Watzman wrote: Anyone have an RMA contact for returning a bad memory module directly to Samsung? Nope, not the answer. Just making your thread look busy. If you get an answer i'll try the same. I have a dead Corsair module and Corsair tells me that I have to be the original purchaser to be able to RMA it, otherwise zilch. Lifetime warranty, but zilch. They're evil. good luck. eric |
#7
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"Max Attar Feingold" wrote in message
Incidentally, how do Corsair identify the original purchaser? Do they track the chips by serial number? Do they demand a receipt from their own online store? Memory vendors usually track RMA returns by the original invoice number of the memory purchase. Some vendors such as Kingston and Viking do not track serial numbers or invoice numbers for their RMA return. You just go online and fill-out an online RMA form. That's it. -- David Wang - Tech Support Extreme Node - Blade servers based on the standard ATX form factor http://www.extremenode.com |
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