If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Computer doesn't know it's a Packard Bell
I have a MultiMedia #8950, S/N P196007583+,mother board PB911, Floppy
Boot BPCS #143153-04, Master CD #175520-02, Recovery CD #172200-01, Companion CD #172201-01. I couldn't seem to 'restore' my hard drive to its original state, so I did a 'Format c:' and erased my hard drive, thinking I could restart with my floppy & Master CD & restore my computer that way. No Luck! Everything seems to be ok when booting up, but then at the blue screen I get the message: "This Master CD is for use with a Packard Bell computer, if this is a Packard Bell computer call tech support"... It doesn't recognize it's a PB???? It SAYS Packard Bell on my monitor when booting up! I have been able to re-install Win98se, but it lacks a lot of drivers! No sound, very little color options, no modem, etc. How can I get the system to recognize it IS a PB???? All of the disks seem to be fine when accessing them in windows, but I just can't get the recovery to boot all the way to where I can start the process! Please Help!! I read about a 'tattoo' that I think may be my problem. However, when I looked on the MasterCD in the drivers file, I could not find the 'tattoo' and the other file I needed to put on my boot disk in order to re-install the original 'tattoo' on my hard drive. How can I find the 'tattoo' & get it put back on my hard drive? (If this is indeed my problem). Thank You! |
#2
|
|||
|
|||
"coop" wrote in message om... I have a MultiMedia #8950, S/N P196007583+,mother board PB911, Floppy Boot BPCS #143153-04, Master CD #175520-02, Recovery CD #172200-01, Companion CD #172201-01. I couldn't seem to 'restore' my hard drive to its original state, so I did a 'Format c:' and erased my hard drive, thinking I could restart with my floppy & Master CD & restore my computer that way. No Luck! Everything seems to be ok when booting up, but then at the blue screen I get the message: "This Master CD is for use with a Packard Bell computer, if this is a Packard Bell computer call tech support"... It doesn't recognize it's a PB???? It SAYS Packard Bell on my monitor when booting up! I have been able to re-install Win98se, but it lacks a lot of drivers! No sound, very little color options, no modem, etc. How can I get the system to recognize it IS a PB???? All of the disks seem to be fine when accessing them in windows, but I just can't get the recovery to boot all the way to where I can start the process! Please Help!! I read about a 'tattoo' that I think may be my problem. However, when I looked on the MasterCD in the drivers file, I could not find the 'tattoo' and the other file I needed to put on my boot disk in order to re-install the original 'tattoo' on my hard drive. How can I find the 'tattoo' & get it put back on my hard drive? (If this is indeed my problem). Thank You! After format, did you do a "sys C" to transfer system files to your PC? TonyB |
#3
|
|||
|
|||
"coop" wrote in message om... I have a MultiMedia #8950, S/N P196007583+,mother board PB911, Floppy Boot BPCS #143153-04, Master CD #175520-02, Recovery CD #172200-01, Companion CD #172201-01. I couldn't seem to 'restore' my hard drive to its original state, so I did a 'Format c:' and erased my hard drive, thinking I could restart with my floppy & Master CD & restore my computer that way. No Luck! Everything seems to be ok when booting up, but then at the blue screen I get the message: "This Master CD is for use with a Packard Bell computer, if this is a Packard Bell computer call tech support"... It doesn't recognize it's a PB???? It SAYS Packard Bell on my monitor when booting up! I have been able to re-install Win98se, but it lacks a lot of drivers! No sound, very little color options, no modem, etc. How can I get the system to recognize it IS a PB???? All of the disks seem to be fine when accessing them in windows, but I just can't get the recovery to boot all the way to where I can start the process! Please Help!! I read about a 'tattoo' that I think may be my problem. However, when I looked on the MasterCD in the drivers file, I could not find the 'tattoo' and the other file I needed to put on my boot disk in order to re-install the original 'tattoo' on my hard drive. How can I find the 'tattoo' & get it put back on my hard drive? (If this is indeed my problem). Thank You! Thanks to Simon's excellent instructions, Please follow the procedure below. Elector ################################################## #################### ## TATTOO PROCEDU Create a Windows 98 Boot Diskette Locate on Master CD's the folder 'DRIVERS' From this folder copy to the boot diskette the following files: Tattoo.exe Shellhs.dll Remove old HDD and install your new HDD Power up the system and boot from the diskette into DOS and at the A prompt enter the following command: Tattoo /createhsfromdmi This will transfer a copy of the tattoo from the motherboard bios to the hdd. New Master CD Boot Disk can be downloaded here ftp://ftp.pbnec.nl/pub/itemnr/6760030000/Disk1_1.exe HTH Simon |
#4
|
|||
|
|||
"Elector" wrote in message ... Thanks to Simon's excellent instructions, Please follow the procedure below. Elector ################################################## #################### TATTOO PROCEDU Create a Windows 98 Boot Diskette Locate on Master CD's the folder 'DRIVERS' From this folder copy to the boot diskette the following files: Tattoo.exe Shellhs.dll Remove old HDD and install your new HDD Power up the system and boot from the diskette into DOS and at the A prompt enter the following command: Tattoo /createhsfromdmi This will transfer a copy of the tattoo from the motherboard bios to the hdd. New Master CD Boot Disk can be downloaded here ftp://ftp.pbnec.nl/pub/itemnr/6760030000/Disk1_1.exe HTH Simon As a follow up, you could also do this with the original hd. I copied what Simon has written in the past and just noticed you did not change the hard drive but I am sure the process will work none-the-less for a lost Tattoo. Elector |
#5
|
|||
|
|||
"Elector" wrote in message ...
"Elector" wrote in message ... Thanks to Simon's excellent instructions, Please follow the procedure below. Elector ################################################## #################### TATTOO PROCEDU Create a Windows 98 Boot Diskette Locate on Master CD's the folder 'DRIVERS' From this folder copy to the boot diskette the following files: Tattoo.exe Shellhs.dll Remove old HDD and install your new HDD Power up the system and boot from the diskette into DOS and at the A prompt enter the following command: Tattoo /createhsfromdmi This will transfer a copy of the tattoo from the motherboard bios to the hdd. New Master CD Boot Disk can be downloaded here ftp://ftp.pbnec.nl/pub/itemnr/6760030000/Disk1_1.exe HTH Simon As a follow up, you could also do this with the original hd. I copied what Simon has written in the past and just noticed you did not change the hard drive but I am sure the process will work none-the-less for a lost Tattoo. Elector I'll try it again... but like I was saying at the end of my original post, I could not find the tattoo and shellhs files on my master CD or the restore cd or the companion cd, either. Am I looking in the wrong place? |
#6
|
|||
|
|||
"TB" wrote in message ...
"coop" wrote in message om... I have a MultiMedia #8950, S/N P196007583+,mother board PB911, Floppy Boot BPCS #143153-04, Master CD #175520-02, Recovery CD #172200-01, Companion CD #172201-01. I couldn't seem to 'restore' my hard drive to its original state, so I did a 'Format c:' and erased my hard drive, thinking I could restart with my floppy & Master CD & restore my computer that way. No Luck! Everything seems to be ok when booting up, but then at the blue screen I get the message: "This Master CD is for use with a Packard Bell computer, if this is a Packard Bell computer call tech support"... It doesn't recognize it's a PB???? It SAYS Packard Bell on my monitor when booting up! I have been able to re-install Win98se, but it lacks a lot of drivers! No sound, very little color options, no modem, etc. How can I get the system to recognize it IS a PB???? All of the disks seem to be fine when accessing them in windows, but I just can't get the recovery to boot all the way to where I can start the process! Please Help!! I read about a 'tattoo' that I think may be my problem. However, when I looked on the MasterCD in the drivers file, I could not find the 'tattoo' and the other file I needed to put on my boot disk in order to re-install the original 'tattoo' on my hard drive. How can I find the 'tattoo' & get it put back on my hard drive? (If this is indeed my problem). Thank You! After format, did you do a "sys C" to transfer system files to your PC? TonyB I'm pretty sure I did do a 'sys c:' but I'll try it again... but like I was saying at the end of my original post, I could not find the tattoo and shellhs files on my master CD or the restore cd or the companion cd, either. Am I looking in the wrong place? |
#7
|
|||
|
|||
"Elector" wrote in message ...
"Elector" wrote in message ... Thanks to Simon's excellent instructions, Please follow the procedure below. Elector ################################################## #################### TATTOO PROCEDU Create a Windows 98 Boot Diskette Locate on Master CD's the folder 'DRIVERS' From this folder copy to the boot diskette the following files: Tattoo.exe Shellhs.dll Remove old HDD and install your new HDD Power up the system and boot from the diskette into DOS and at the A prompt enter the following command: Tattoo /createhsfromdmi This will transfer a copy of the tattoo from the motherboard bios to the hdd. New Master CD Boot Disk can be downloaded here ftp://ftp.pbnec.nl/pub/itemnr/6760030000/Disk1_1.exe HTH Simon As a follow up, you could also do this with the original hd. I copied what Simon has written in the past and just noticed you did not change the hard drive but I am sure the process will work none-the-less for a lost Tattoo. Elector I downloaded the boot file you recommended, so I'll give it a try... after booting with the new boot disk... I will do the following: a:sys c: then I will try to find the 'drivers' and the tattoo.exe and shellhs.dll files on my PB Master CD. (I could not locate them on any of my cd's the first try) Or is it on the win98se CD?? (I think I checked that too). Anyway, I'll retry it all again... Thanks for your help, I'll get back to you! :-) |
#8
|
|||
|
|||
"coop" wrote in message =
om... "Elector" wrote in message = ... "Elector" wrote in message ... Thanks to Simon's excellent instructions, Please follow the procedure below. Elector = ################################################## #################### TATTOO PROCEDU Create a Windows 98 Boot Diskette Locate on Master CD's the folder 'DRIVERS' From this folder copy to the boot diskette the following files: Tattoo.exe Shellhs.dll Remove old HDD and install your new HDD Power up the system and boot from the diskette into DOS and at the A prompt enter the following command: Tattoo /createhsfromdmi This will transfer a copy of the tattoo from the motherboard bios to the hdd. New Master CD Boot Disk can be downloaded here ftp://ftp.pbnec.nl/pub/itemnr/6760030000/Disk1_1.exe HTH Simon =20 =20 As a follow up, you could also do this with the original hd. I copied what Simon has written in the past and just noticed you did not change the hard drive but I am sure the process will work none-the-less for a lost Tattoo. =20 Elector I downloaded the boot file you recommended, so I'll give it a try... after booting with the new boot disk... I will do the following: a:sys c: then I will try to find the 'drivers' and the tattoo.exe and shellhs.dll files on my PB Master CD. (I could not locate them on any of my cd's the first try) Or is it on the win98se CD?? (I think I checked that too). Anyway, I'll retry it all again... Thanks for your help, I'll get back to you! :-) Coop, Not to contradict Elector. I am just wondering, does your PC actually = uses the "Tattoo.exe" feature, as verification to indicate it as a PBell = PC, I think that was used in earlier models of PBell's, and used allot = with many models sold in Europe? But uses the current BIOS and hardware = setup in your PC, instead, as I think many of the models sold in the = U.S. have used. Have you upgraded some of the hardware, such as video = and/or sound card, or replaced/upgraded the motherboard? I get the same error with my PB955 MM (U.S. circa1998) w/98 1st ED. If I = have installed a different/new video card or a sound card, or upgraded = the BIOS past the version that was around at the time PB support left = the US. And then try to use the PC's PB restore disk, I get the error = message you mentioned. I have tried to upgrade the motherboard bios = (versions between 1.09 & 1.27) past the version that I have on it now. = Downloading from the UK site the different versions for the PB850mb, but = had to restore it back to version 1.09. Also when I upgraded the video & = sound cards together and separately, I would get the same error as you = mentioned. I had to remove these items, before I could use the PB = restore disk to reinstall OS. And I have looked on my restore disk for = the "TATTOO" files mention above, and can't find them either.=20 So it might be that the PBell restore disk is checking the BIOS = version(s) of the motherboard, and it's checking the hardware that is = present in the PC, to install the appropriate drivers during the = installation process, that were available with PBell PC's at the time = the CD was created or was supported by PBell. So if the configuration = has been changed, the restore disk won't work, but if you restore the PC = to its original state, the disk will work. Just my observation and = experiences with my PBell. --=20 Rich/rerat (RRR News) message rule |
#9
|
|||
|
|||
"Rich/rerat" wrote in message ... snip So it might be that the PBell restore disk is checking the BIOS version(s) of the motherboard, and it's checking the hardware that is present in the PC, to install the appropriate drivers during the installation process, that were available with PBell PC's at the time the CD was created or was supported by PBell. So if the configuration has been changed, the restore disk won't work, but if you restore the PC to its original state, the disk will work. Just my observation and experiences with my PBell. -- Rich/rerat (RRR News) message rule Very good point. I did not think of that. In that case a simple reload of the new drivers for the new devices should fix the situation. Man I am glad there are people here that think of these things. :-) Elector |
#10
|
|||
|
|||
Excuse me for 1 minute
Master CD 175520 does not show it was ever for a 911 MB My data could be corrupt The original PB systems matched the bios post with the master cd for the restore to continue That was the 1st way Later on it looked for the info in MBR I beleive it was placed there That was for later systems I do not show a 911 MB using that Master CD # I have a copy of the floppy for that system somewhere also I thought it was a 142XXX # but that may be inconsequential "Elector" wrote in message ... "Rich/rerat" wrote in message ... snip So it might be that the PBell restore disk is checking the BIOS version(s) of the motherboard, and it's checking the hardware that is present in the PC, to install the appropriate drivers during the installation process, that were available with PBell PC's at the time the CD was created or was supported by PBell. So if the configuration has been changed, the restore disk won't work, but if you restore the PC to its original state, the disk will work. Just my observation and experiences with my PBell. -- Rich/rerat (RRR News) message rule Very good point. I did not think of that. In that case a simple reload of the new drivers for the new devices should fix the situation. Man I am glad there are people here that think of these things. :-) Elector |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Upgrading a Packard Bell iConnect 1250 | YavolGurrick | General | 2 | September 19th 04 02:33 AM |
Old Packard Bell | rex downer | Homebuilt PC's | 3 | December 8th 03 03:19 PM |
monitor packard bell pb2025e | metronid | Packard Bell Computers | 3 | December 7th 03 11:16 PM |
Packard Bell Nb motherboard | Giuseppeł | General | 1 | November 13th 03 07:17 PM |
Packard Bell New DJ Software | v-tech | Packard Bell Computers | 4 | October 27th 03 01:56 AM |