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#1
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Warranty realistic?
I've got a GA-MA78GM-S2H(P) that is dying after less than three months of
use. Unfortunately that is beyond the 30 day period of the retailer. Question for the group is whether or not the Gigabyte warranty is worth the time to read it? Wondering how successful others have been with RMA'd items to Gigabyte? FWIW the memory controller appears to be shot. BIOS code of 1 long beep followed by 1 short beep confirms a motherboard failure. While memory was suspect it checks out fine on another identical GA-MA78GM-S2H(P). Now need to start checking on an alternative replacement board. |
#2
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Warranty realistic?
This side of the pond the gigabyte warranty, as any other warranty, is
handled by the retailer, I've never had to return a gigabyte product, but have returned an MSI mobo without problems. Also samsung hd's "Jim" wrote in message ... I've got a GA-MA78GM-S2H(P) that is dying after less than three months of use. Unfortunately that is beyond the 30 day period of the retailer. Question for the group is whether or not the Gigabyte warranty is worth the time to read it? Wondering how successful others have been with RMA'd items to Gigabyte? FWIW the memory controller appears to be shot. BIOS code of 1 long beep followed by 1 short beep confirms a motherboard failure. While memory was suspect it checks out fine on another identical GA-MA78GM-S2H(P). Now need to start checking on an alternative replacement board. |
#3
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Warranty realistic?
In Australia there is a 30 day return to retailer warranty, and a 12 month
manufacturer warranty. This means you need to return it to the manufacturer after 30 days, though in both cases I talked to the retailer and they took the mobo, tested it, then returned it to the manufacturer for further assessment. "OldMan" wrote in message ... This side of the pond the gigabyte warranty, as any other warranty, is handled by the retailer, I've never had to return a gigabyte product, but have returned an MSI mobo without problems. Also samsung hd's "Jim" wrote in message ... I've got a GA-MA78GM-S2H(P) that is dying after less than three months of use. Unfortunately that is beyond the 30 day period of the retailer. Question for the group is whether or not the Gigabyte warranty is worth the time to read it? Wondering how successful others have been with RMA'd items to Gigabyte? FWIW the memory controller appears to be shot. BIOS code of 1 long beep followed by 1 short beep confirms a motherboard failure. While memory was suspect it checks out fine on another identical GA-MA78GM-S2H(P). Now need to start checking on an alternative replacement board. |
#4
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Warranty realistic?
On 25 Mar 2009 21:32:03 GMT, Jim wrote:
Question for the group is whether or not the Gigabyte warranty is worth the time to read it? Wondering how successful others have been with RMA'd items to Gigabyte? Gigabyte MB got three years warranty. My last Gigabyte MB die after 4 months. I just call Gigabyte and got a RMA, and they just send it back to me this week. |
#5
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Warranty realistic?
In message Luan Pham
was claimed to have wrote: On 25 Mar 2009 21:32:03 GMT, Jim wrote: Question for the group is whether or not the Gigabyte warranty is worth the time to read it? Wondering how successful others have been with RMA'd items to Gigabyte? Gigabyte MB got three years warranty. My last Gigabyte MB die after 4 months. I just call Gigabyte and got a RMA, and they just send it back to me this week. What was the turnaround time? |
#6
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Warranty realistic?
On Mon, 30 Mar 2009 12:58:01 -0700, DevilsPGD
wrote: Question for the group is whether or not the Gigabyte warranty is worth the time to read it? Wondering how successful others have been with RMA'd items to Gigabyte? Gigabyte MB got three years warranty. My last Gigabyte MB die after 4 months. I just call Gigabyte and got a RMA, and they just send it back to me this week. What was the turnaround time? It take around two weeks. |
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