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Error message when booting
When trying to boot my PC, the first thing that displays right after
turning on the PC is the following message: A problem with the hard drive has been detected. Consult the Troubleshooting section of your user's manual. After pressing the Enter key, the system will continue to boot. After logging in, the PC is running really slow and I get an hour-glass when I place the cursor over the menu bar. Does this mean there is a problem with the hard drive. I ran the recovery console and ran the chkdsk program. It doesn't complete saying that there is a problem with the drive. Does this mean the drive is going bad? Thanks! |
#2
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wrote in message oups.com... When trying to boot my PC, the first thing that displays right after turning on the PC is the following message: A problem with the hard drive has been detected. Consult the Troubleshooting section of your user's manual. After pressing the Enter key, the system will continue to boot. After logging in, the PC is running really slow and I get an hour-glass when I place the cursor over the menu bar. Does this mean there is a problem with the hard drive. I ran the recovery console and ran the chkdsk program. It doesn't complete saying that there is a problem with the drive. Does this mean the drive is going bad? Yep. |
#3
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I am sure everyone reading your plight will agree that even if they
want to make a suggestion they don't know where to start. You don't have to write an essay but, at least tell use if you added/removed components, if you were inside the box and rearranged jumpers and wiring, or if the system started behaving badly out of the blues. I can tell you a few things though. When a hard drive is going bad you hear a sound like rolling marbles or clicking/knocking inside the box when it is powered-up. Also, a dead hard drive will not allow the PC to boot to the point of seeing the desktop on the system. My feeling however is; you probably have a configuration problem and the hard drive is not "dead". I would suggest that you peek inside the box and make sure your jumpers are all in the correct position. If you have a CDROM/DVD ROM drive on the same cable with the hard drive, please double check to see if the jumper on the hard drive is set to master and that the jumper on the CDROM/DVD ROM is set to slave. If you have two hard drives on the same cable make certain one is set to master and the other is set to slave. When that is done, go into your BIOS Settings and make sure all drives are recognized in the BIOS and that IDE-0 is set as the first boot device. If you reboot the PC and you still get the same error I suggest you use an 80-pin data cable and enable smart drive within your BIOS. If you already have 80-pin data cable and the problem still occurs, then you should try another cable because it might just be that the cable is bad. If you do all that and the problem is still there, I suggest that you repartition the hard drive and re-format. During the format process, if you notice the message "bad sectors" or "recovering lost allocation units", I suggest that you change the hard drive because if the allocation units are fully recovered during the process of formatting, you will still get intermittent problems later on when using the computer. NOTE: Before going into all of the above, open your box and make sure that all connectors to the IDE controllers on the board are snug and do the same at the connectors where the drives are. You might just have a partially loose connector, but who knows? |
#4
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#5
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wrote in message oups.com... When trying to boot my PC, the first thing that displays right after turning on the PC is the following message: A problem with the hard drive has been detected. Consult the Troubleshooting section of your user's manual. From... http://www.experts-exchange.com/Secu..._21240959.html Comes... Comment from SheharyaarSaahil Date: 12/13/2004 02:29PM PST Comment A Problem with the hard drive has been detected. Consult the troubleshooting section of your user's manual hmmmmmm some problem with the hard drive itself.... have you run Chkdsk /f /r on it yet to verify what's going on ?? Or Try to get the Diagnostic tool for your hard drive from the list below and Run it to check what's it reporing about it Fujitsu http://www.fcpa.fujitsu.com/download...es/#diagnostic IBM and Hitachi http://www.hgst.com/hdd/support/download.htm#DFT Maxtor/Quantum http://www.maxtor.com/en/support/products/index.htm Samsung http://www.samsungelectronics.com/hd...ies_index.html Seagate http://www.seagate.com/support/seatools/index.html Western Digital http://support.wdc.com/download/ www.westerndigital.com |
#6
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"modiftek" wrote in message oups.com... I am sure everyone reading your plight will agree that even if they want to make a suggestion they don't know where to start. You don't have to write an essay but, at least tell use if you added/removed components, if you were inside the box and rearranged jumpers and wiring, or if the system started behaving badly out of the blues. I can tell you a few things though. When a hard drive is going bad you hear a sound like rolling marbles or clicking/knocking inside the box when it is powered-up. Not always. Drives vary a lot on how they sound when recalibrating which is what they normally do when they cant read a sector off the platter after a few retrys. Also, a dead hard drive will not allow the PC to boot to the point of seeing the desktop on the system. There's a difference between dead and dying. My feeling however is; you probably have a configuration problem and the hard drive is not "dead". I would suggest that you peek inside the box and make sure your jumpers are all in the correct position. Wouldnt produce those symptoms. If you have a CDROM/DVD ROM drive on the same cable with the hard drive, please double check to see if the jumper on the hard drive is set to master and that the jumper on the CDROM/DVD ROM is set to slave. Ditto. If you have two hard drives on the same cable make certain one is set to master and the other is set to slave. Ditto. When that is done, go into your BIOS Settings and make sure all drives are recognized in the BIOS and that IDE-0 is set as the first boot device. Ditto. If you reboot the PC and you still get the same error I suggest you use an 80-pin data cable and enable smart drive within your BIOS. If you already have 80-pin data cable and the problem still occurs, then you should try another cable because it might just be that the cable is bad. If you do all that and the problem is still there, I suggest that you repartition the hard drive and re-format. Makes a hell of a lot more sense to run the hard drive manufacturer's diagnostic on the drive at this stage. During the format process, if you notice the message "bad sectors" or "recovering lost allocation units", I suggest that you change the hard drive because if the allocation units are fully recovered during the process of formatting, you will still get intermittent problems later on when using the computer. NOTE: Before going into all of the above, open your box and make sure that all connectors to the IDE controllers on the board are snug and do the same at the connectors where the drives are. You might just have a partially loose connector, but who knows? |
#7
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Antoine:
We can all go into semantics and use different adjectives to describe the problems we have with our computers. My idea of a "dead" hard drive is one that does not spin-up and eventually become unrecognizable by the system BIOS. The four "dead" hard drives you said you worked on were not actually dead,they were "defective". A defective hard drive can still work intermittently and if you are lucky you might be able to perform some data recovery tasks. Also, I am amazed that you would think "fiddling cables or BIOS settings" is out of bounds when troubleshooting hard drive issues. I don't know what type of training you have but, if on first boot the system BIOS tells you that the hard drive is unrecognizable, are you not going to look at BIOS settings to make certain the correct drive is selected, and make necessary changes within the BIOS to correct that issue? And won't you look at your data cables to make sure they are connected properly because, good connections play an integral role in data transfer inside the box? That is exactly what is expected of any good technician. If you do not know what I am talking about, let me give you a brief lesson about data cables and the importance of proper connections. There is certain firmware placed on the controller boards on those hard drives. The BIOS is located on the system board inside the box, and the only communication link between the hard drive and the system board is through the data cable. Now, isn't it logical that a person who knows about fixing computers would look under the hood to see if there is continuity between the hard drive and the IDE controller on the system board to find out whether or not the cables/connection might be problematic thus; those BIOS messages indicating hard drive issues? And finally, if you look at the last paragraph in my initial response you will see I mentioned "eventuality", and read carefully because you might not see it if you are unfamiliar with repartitioning / formatting, bad sectors and recovery of lost allocation units. |
#8
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