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#1
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Purchase of a Dell with 3 months free internet service
I recently purchased a Dell on-line and selected to get the free 3
months of Bell Sympatico High Speed. I received my high speed modem on Friday and everything is fine. I called Dell up as I hadn't recd my PC and was told that my order was cancelled. My shipping address and Visa address were different. No one bother to call me. My question is this. Do I still get 3 months of free Internet even if I dont get a PC. What sort of communcation is there between Dell and the ISP's. |
#2
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The ISP has given me a user ID and password. They got my name and
address from Dell (apparently Dell only cancelled part of my order ie. the PC per their customer service rep). Don't want to call my ISP to confirm the charge just in case they change it from $0 to their regular charge. On Tue, 17 Feb 2004 02:41:03 GMT, "Rocket J. Squirrel" wrote: I believe that in order to take advantage of the free offer, you need to enter a password that comes from Dell. The ISP recognizes the password and knows which deal to apply. No password, no deal. Rocky "S.Lewis" wrote in message . .. "Pete Ham" wrote in message ... I recently purchased a Dell on-line and selected to get the free 3 months of Bell Sympatico High Speed. I received my high speed modem on Friday and everything is fine. I called Dell up as I hadn't recd my PC and was told that my order was cancelled. My shipping address and Visa address were different. No one bother to call me. My question is this. Do I still get 3 months of free Internet even if I dont get a PC. What sort of communcation is there between Dell and the ISP's. Dunno. That is a million-dollar question that can probably only be answered by their customer service. One word: "quagmire". Stew |
#3
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I believe that in order to take advantage of the free offer, you need to
enter a password that comes from Dell. The ISP recognizes the password and knows which deal to apply. No password, no deal. Rocky "S.Lewis" wrote in message .. . "Pete Ham" wrote in message ... I recently purchased a Dell on-line and selected to get the free 3 months of Bell Sympatico High Speed. I received my high speed modem on Friday and everything is fine. I called Dell up as I hadn't recd my PC and was told that my order was cancelled. My shipping address and Visa address were different. No one bother to call me. My question is this. Do I still get 3 months of free Internet even if I dont get a PC. What sort of communcation is there between Dell and the ISP's. Dunno. That is a million-dollar question that can probably only be answered by their customer service. One word: "quagmire". Stew |
#4
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"Pete Ham" wrote in message ... I recently purchased a Dell on-line and selected to get the free 3 months of Bell Sympatico High Speed. I received my high speed modem on Friday and everything is fine. I called Dell up as I hadn't recd my PC and was told that my order was cancelled. My shipping address and Visa address were different. No one bother to call me. My question is this. Do I still get 3 months of free Internet even if I dont get a PC. What sort of communcation is there between Dell and the ISP's. Dunno. That is a million-dollar question that can probably only be answered by their customer service. One word: "quagmire". Stew |
#5
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Chances are you're going to have to give them a credit card when you first
access it, or they might get it automatically from the card info you supplied to Dell, since it's probably one of those "free for first 3 months, then automatically billed $xxx if not cancelled" type of deals. If you do so, you run the risk of them billing you for the modem and all of your supposedly "free" service if you're caught. Is it worth the risk? Up to you... "Pete Ham" wrote in message ... My question is this. Do I still get 3 months of free Internet even if I dont get a PC. What sort of communcation is there between Dell and the ISP's. |
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