BFG RMA

I've seen some posts about BFG support and RMA. Good words about
support, at least one slam about RMA. I sent in a card that died a sad
death recently. It got there on Monday, and I was somewhat astounded
to receive a UPS delivery on Friday with the replacement. I was not
expecting poor service at all, but I did not expect that sort of
turnaround. Anyway, brownie points for BFG for turning my RMA around
so quickly.

Unit was (is) a BFG 6600GT OC AGP.

Nice to hear an employee of BFG so happy.

On 10 Jun 2006 18:12:07 -0700, "Orion" wrote:

I've seen some posts about BFG support and RMA. Good words about
support, at least one slam about RMA. I sent in a card that died a sad
death recently. It got there on Monday, and I was somewhat astounded
to receive a UPS delivery on Friday with the replacement. I was not
expecting poor service at all, but I did not expect that sort of
turnaround. Anyway, brownie points for BFG for turning my RMA around
so quickly.

Unit was (is) a BFG 6600GT OC AGP.

The infamous nVidia shills making their way to Usenet? :-)

--
"War is the continuation of politics by other means.
It can therefore be said that politics is war without
bloodshed while war is politics with bloodshed."

Home Theatre Guy wrote in message
...

Nice to hear an employee of BFG so happy.

On 10 Jun 2006 18:12:07 -0700, "Orion" wrote:

I've seen some posts about BFG support and RMA. Good words about
support, at least one slam about RMA. I sent in a card that died a sad
death recently. It got there on Monday, and I was somewhat astounded
to receive a UPS delivery on Friday with the replacement. I was not
expecting poor service at all, but I did not expect that sort of
turnaround. Anyway, brownie points for BFG for turning my RMA around
so quickly.

Unit was (is) a BFG 6600GT OC AGP.

I prefer the glass half full so I'll take HTG at his word and thank him for
giving credit where it's due. BTW, BFG does have a *(good* reputation for
support.

"First of One" wrote in message
...
The infamous nVidia shills making their way to Usenet? :-)

--
"War is the continuation of politics by other means.
It can therefore be said that politics is war without
bloodshed while war is politics with bloodshed."

Home Theatre Guy wrote in message
...

Nice to hear an employee of BFG so happy.

On 10 Jun 2006 18:12:07 -0700, "Orion" wrote:

I've seen some posts about BFG support and RMA. Good words about
support, at least one slam about RMA. I sent in a card that died a sad
death recently. It got there on Monday, and I was somewhat astounded
to receive a UPS delivery on Friday with the replacement. I was not
expecting poor service at all, but I did not expect that sort of
turnaround. Anyway, brownie points for BFG for turning my RMA around
so quickly.

Unit was (is) a BFG 6600GT OC AGP.

You mean you'll take Orion at his word, right?

BFG is founded by ex-Visiontek people, so yes, I do expect the production
quality and warranty support to be top-notch.

--
"War is the continuation of politics by other means.
It can therefore be said that politics is war without
bloodshed while war is politics with bloodshed."

"Ed Forsythe" wrote in message
...
I prefer the glass half full so I'll take HTG at his word and thank him for
giving credit where it's due. BTW, BFG does have a *(good* reputation for
support.

"Orion" wrote in message
oups.com...
I've seen some posts about BFG support and RMA. Good words about
support, at least one slam about RMA. I sent in a card that died a sad
death recently. It got there on Monday, and I was somewhat astounded
to receive a UPS delivery on Friday with the replacement. I was not
expecting poor service at all, but I did not expect that sort of
turnaround. Anyway, brownie points for BFG for turning my RMA around
so quickly.

Unit was (is) a BFG 6600GT OC AGP.

Had the same experience with my BFG 6800 Ultra last year. It was replaced
quickly (maybe a week?) and no hassles.

and no, i do not work for BFG but I wish i could get free cards...

I had not one, but two RMAs with BFG. The initial two 6800 GT OC cards had
overheating problem. The first one, I just asked for a replacement, and the
second one I used like that, until it died one day. Currently using the
third one. I hope this will not die, too. So far, it has slightly better
temperatures compared to the first two cards.

So, as far as the RMAs go, yes BFG is a VERY good company. When it comes to
making overclocked cards with good cooling, nah, not so much.

My two cents...

GT

That's the thing - as good as the RMA experience may be, it's still better
if the cards didn't fail in the first place.

--
"War is the continuation of politics by other means.
It can therefore be said that politics is war without
bloodshed while war is politics with bloodshed."

"GT-Force" wrote in message
.. .
I had not one, but two RMAs with BFG. The initial two 6800 GT OC cards had
overheating problem. The first one, I just asked for a replacement, and the
second one I used like that, until it died one day. Currently using the
third one. I hope this will not die, too. So far, it has slightly better
temperatures compared to the first two cards.

So, as far as the RMAs go, yes BFG is a VERY good company. When it comes
to making overclocked cards with good cooling, nah, not so much.

Oops - I meant Orion. Sorry -
"First of One" wrote in message
...
You mean you'll take Orion at his word, right?

BFG is founded by ex-Visiontek people, so yes, I do expect the production
quality and warranty support to be top-notch.

--
"War is the continuation of politics by other means.
It can therefore be said that politics is war without
bloodshed while war is politics with bloodshed."

"Ed Forsythe" wrote in message
...
I prefer the glass half full so I'll take HTG at his word and thank him
for giving credit where it's due. BTW, BFG does have a *(good* reputation
for support.