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#1
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When do I start to suspect hardware problem on Photosmart 7550?
I have had this printer for a few years and it has never really worked
properly Sometimes it manages to print properly and with proper colours but consistency NEVER lasts, with the ink carts often drying out if left for more than a few days Recently however it has become even more infuriating. I can do any number of tests I like, whenever I put photo paper in it (HP or generic, it isnt choosy as to what it ruins), everything turns a mostly monochrome lurid green colour. Somehow it senses that I have put expensive paper in it and it wrecks every single photo I try to make. I can then put in ordinary paper and run a head clean which shows that all the nozzles are functioning properly (though the blacks are a bit, slightly, faded??) and run a test page which can come out flawlessly. The I try to print the pic again (on cheapie normal paper this time) and everything is severely blue cast. But NOT that lurid green monochrome. When the photos do do a test print before putting expensive paper in it, for some reason it prints at about 50 DPI even though I am careful to make sure it is printing in BEST mode! (But I dont think this is related) I have pretty much given up on this printer, which is unfortunately the only seven colour printer I have. Does anyone agree that I should give it the old heave ho? [No, I dont refill the cartridges] |
#2
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When do I start to suspect hardware problem on Photosmart 7550?
On Jun 12, 4:38 pm, DManzaluni wrote:
I have had this printer for a few years and it has never really worked properly Sometimes it manages to print properly and with proper colours but consistency NEVER lasts, with the ink carts often drying out if left for more than a few days Recently however it has become even more infuriating. I can do any number of tests I like, whenever I put photo paper in it (HP or generic, it isnt choosy as to what it ruins), everything turns a mostly monochrome lurid green colour. Somehow it senses that I have put expensive paper in it and it wrecks every single photo I try to make. I can then put in ordinary paper and run a head clean which shows that all the nozzles are functioning properly (though the blacks are a bit, slightly, faded??) and run a test page which can come out flawlessly. The I try to print the pic again (on cheapie normal paper this time) and everything is severely blue cast. But NOT that lurid green monochrome. When the photos do do a test print before putting expensive paper in it, for some reason it prints at about 50 DPI even though I am careful to make sure it is printing in BEST mode! (But I dont think this is related) I have pretty much given up on this printer, which is unfortunately the only seven colour printer I have. Does anyone agree that I should give it the old heave ho? [No, I dont refill the cartridges] I agree with your desire to abort. When something misbehaves that long, take control of your life and move on. I have Canon printers that can sit for a few days with no problem except the automatic cleaning when newly printing. I also have old HPs using #45 and #78 carts that can sit for weeks and start right off. Perhaps someone could comment or start a thread on which printers can resist a clog the best. |
#3
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When do I start to suspect hardware problem on Photosmart 7550?
DManzaluni wrote:
I have had this printer for a few years and it has never really worked properly Sometimes it manages to print properly and with proper colours but consistency NEVER lasts, with the ink carts often drying out if left for more than a few days Recently however it has become even more infuriating. I can do any number of tests I like, whenever I put photo paper in it (HP or generic, it isnt choosy as to what it ruins), everything turns a mostly monochrome lurid green colour. Somehow it senses that I have put expensive paper in it and it wrecks every single photo I try to make. I can then put in ordinary paper and run a head clean which shows that all the nozzles are functioning properly (though the blacks are a bit, slightly, faded??) and run a test page which can come out flawlessly. The I try to print the pic again (on cheapie normal paper this time) and everything is severely blue cast. But NOT that lurid green monochrome. When the photos do do a test print before putting expensive paper in it, for some reason it prints at about 50 DPI even though I am careful to make sure it is printing in BEST mode! (But I dont think this is related) I have pretty much given up on this printer, which is unfortunately the only seven colour printer I have. Does anyone agree that I should give it the old heave ho? [No, I dont refill the cartridges] You have probably tried this already, but here goes. When you talk about good quality paper, is it paper that HP recommends for the printer? Not all inks are compatible with all papers, even good quality. Tony MS MVP Printing Image |
#4
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When do I start to suspect hardware problem on Photosmart 7550?
DManzaluni wrote:
I have had this printer for a few years and it has never really worked properly Sometimes it manages to print properly and with proper colours but consistency NEVER lasts, with the ink carts often drying out if left for more than a few days Recently however it has become even more infuriating. I can do any number of tests I like, whenever I put photo paper in it (HP or generic, it isnt choosy as to what it ruins), everything turns a mostly monochrome lurid green colour. Somehow it senses that I have put expensive paper in it and it wrecks every single photo I try to make. I can then put in ordinary paper and run a head clean which shows that all the nozzles are functioning properly (though the blacks are a bit, slightly, faded??) and run a test page which can come out flawlessly. The I try to print the pic again (on cheapie normal paper this time) and everything is severely blue cast. But NOT that lurid green monochrome. When the photos do do a test print before putting expensive paper in it, for some reason it prints at about 50 DPI even though I am careful to make sure it is printing in BEST mode! (But I dont think this is related) I have pretty much given up on this printer, which is unfortunately the only seven colour printer I have. Does anyone agree that I should give it the old heave ho? [No, I dont refill the cartridges] two points: are you sure you have the right printer drivers properly installed; and what are you printing from. Back in the W98 days I had the XP version of Picassa, it worked on screen but did this sort of thing with my HP printer. I had to revert to the earlier version to make any prints. |
#5
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When do I start to suspect hardware problem on Photosmart 7550?
On Jun 13, 4:20*am, Peter wrote:
DManzaluni wrote: I have had this printer for a few years and it has never really worked properly Sometimes it manages to print properly and with proper colours but consistency NEVER lasts, with the ink carts often drying out if left for more than a few days Recently however it has become even more infuriating. I can do any number of tests I like, whenever I put photo paper in it (HP or generic, it isnt choosy as to what it ruins), everything turns a mostly monochrome lurid green colour. Somehow it senses that I have put expensive paper in it and it wrecks every single photo I try to make. I can then put in ordinary paper and run a head clean which shows that all the nozzles are functioning properly (though the blacks are a bit, slightly, *faded??) and run a test page which can come out flawlessly. *The I try to print the pic again (on cheapie normal paper this time) and everything is severely blue cast. *But NOT that lurid green monochrome. *When the photos do do a test print before putting expensive paper in it, for some reason it prints at about 50 DPI even though I am careful to make sure it is printing in BEST mode! *(But I dont think this is related) I have pretty much given up on this printer, which is unfortunately the only seven colour printer I have. Does anyone agree that I should give it the old heave ho? [No, I dont refill the cartridges] two points: are you sure you have the right printer drivers properly installed; and what are you printing from. Back in the W98 days I had the XP version of Picassa, it worked on screen but did this sort of thing with my HP printer. I had to revert to the earlier version to make any prints.- Hide quoted text - - Show quoted text - I'd like to move on with my life and get proper prints made but as say, this is the only six/seven colour printer I have. I am printing from Photoshop and it ruins generic paper as well as HP paper. Surely the generic papers are attuned to take in the inks which are shot out at it? If, for example, red is shot out to the paper, how would the paper prevent any red printing on it (howver badly)? Put another way, where would the red ink (or the blue for that matter) go? Then there is this business of the ordinary plain paper having this slight blue cast? I remember back in the late 1990s, I had to use the wrong driver to get proper printing as the right one was some WIndows stipped down one and another printer's driver worked better as it was an HP driver. This cant still be the case and how can I figure out which driver is best for the Photosmart 7550? On the first point, is there a printer out there yet which doesnt rip you off on the ink and which has enough tanks to make reasonable colours? Someone said Easyshare was best for photos but i have yet to find one which wasnt a 3 tank all-in-one |
#6
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When do I start to suspect hardware problem on Photosmart 7550?
I'd like to move on with my life and get proper prints made but as say, this is the only six/seven colour printer I have. I am printing from Photoshop and it ruins generic paper as well as HP paper. Surely the generic papers are attuned to take in the inks which are shot out at it? If, for example, red is shot out to the paper, how would the paper prevent any red printing on it (howver badly)? Put another way, where would the red ink (or the blue for that matter) go? Then there is this business of the ordinary plain paper having this slight blue cast? The problem is often caused by factors surrounding the coating on Photo Paper. The type of coating and it's thickness can effect the quality of print. I have seen exactly what you describe and experimenting with good quality papers usually solved the issue. The "cast" that occurs seems dependant on the composition of the photo. The exact paper recommended by HP is the place to start. This does not explain why you get a problem with plain paper but usually plain paper prints are inferior to photo paper. You will find the best driver at http://h10025.www1.hp.com/ewfrf/wc/s...ubmit=Go%20%BB Good luck Tony MS MVP Printing Image |
#7
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When do I start to suspect hardware problem on Photosmart 7550?
On Jun 13, 4:57*pm, Tony wrote:
I'd like to move on with my life and get proper prints made but as say, this is the only six/seven colour printer I have. I am printing from Photoshop and it ruins generic paper as well as HP paper. *Surely the generic papers are attuned to take in the inks which are shot out at it? If, for example, red is shot out to the paper, how would the paper prevent any red printing on it (howver badly)? *Put another way, where would the red ink (or the blue for that matter) go? * Then there is this business of the ordinary plain paper having this slight blue cast? The problem is often caused by factors surrounding the coating on Photo Paper. The type of coating and it's thickness can effect the quality of print. I have seen exactly what you describe and experimenting with good quality papers usually solved the issue. The "cast" that occurs seems dependant on the composition of the photo. The exact paper recommended by HP is the place to start. This does not explain why you get a problem with plain paper but usually plain paper prints are inferior to photo paper. You will find the best driver athttp://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=72891&lc=... Good luck Tony MS MVP Printing Image There is something definitely screwed up about this printer but I just cant figure out what it can be: I am now trying different papers, specifically hp glossy photo paper to see what the results are. I carefully position the pic at the top right hand part of the tray, carefully position the image in the same position. I know that the print wont print to the edge of the paper so there might be a small bit of clipping but every single time, the image prints to the left of the part where I have put the image, with a few millimeters of image visible and printed to the very left of the 4x6 part. Is there something obviously wrong which I am doing? I did try putting the paper in the envelope tray but the paper just jammed as it was taken up. Although I don't of course know what colours it managed to get wrong, I cant help but find that this printer is conspiring against me constantly to see what it can screw up which I havent thought of yet. |
#8
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When do I start to suspect hardware problem on Photosmart 7550?
OK, let's see if we can break down the problem and look for solutions:
You have confirmed that the print head is capable of delivering all the colors of ink to the paper, and that a proper colored image will get printed as long as you use a low quality paper. Then you put in a better quality paper and the image goes very off color, as if it is missing some ink colors completely. There are only a few possible causes for this. 1) The better quality paper is too think and is somehow contacting and clogging or otherwise preventing the ink from getting to the paper. Fix: correct the paper thickness adjustment so the head is slightly higher or the paper is dropped slightly lower. Usually, there is either a lever or mechanical device to increase the space between head and paper, or, there is a menu item which electronically moves the head or platen via the software driver. 2) Some HP printers actually "read" the type of paper in the printer, by reflecting an LED light off the surface and a sensor reads the reflective quality of the paper, to determine if it is matte, semi-matte or glossy, and that changes the paper profile used. Other printers require you to select the paper type/profile to use. Papers do respond differently to inks and amounts of ink and color. Some papers can shift the color somewhat to a bias, so the profile will correct for this. Usually we are speaking about slight tints, but the amount of ink a paper can handle can be quite different, so one paper may need much less ink to get a certain density than another. That's where paper profiles come in. If your printer has an automated paper profile selection, and the results are extremely off, even when using the recommended HP papers that the printer "supports" then something is wrong. Fix: test with HP recommended paper(s) for that printer model. Make sure you are placing the correct side up on the paper, and not printing to the rear side. If your printer has automatic paper detection let it try to print, and see what happens. If you have to select the profile, make sure you use the correct paper profile from the choices. If you still have very "off" colors, I suggest you make sure the driver you are using for the printer is the most current and correct for your operating system. If it is, try uninstalling the driver(s) and then reinstall. It is possible they may have become corrupted from installation of several printer drivers, or just a conflict with other software, or just a damaged file. 3) How many cartridges does the Photosmart 7550 use, and which colors does each contain? Are you losing color from one complete cartridge or only one cartridge? (just the dense colors or just the low density colors?). This may prove some defective or dirty connections between the cartridge and the head. Make sure those contact surfaces are clean and don;t have either play that might allow the cartridge to vibrate, or contamination of the contacts on either the printer or cartridge side. Fix: make sure the connections are clean and the cartridge is sitting snugly in the clamp. It is possible there is a firmware problem internal to the printer which I have no answers for. But perhaps you can start with some of the suggestions and eliminate them as possible causes one by one. Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ DManzaluni wrote: On Jun 13, 4:20 am, Peter wrote: DManzaluni wrote: I have had this printer for a few years and it has never really worked properly Sometimes it manages to print properly and with proper colours but consistency NEVER lasts, with the ink carts often drying out if left for more than a few days Recently however it has become even more infuriating. I can do any number of tests I like, whenever I put photo paper in it (HP or generic, it isnt choosy as to what it ruins), everything turns a mostly monochrome lurid green colour. Somehow it senses that I have put expensive paper in it and it wrecks every single photo I try to make. I can then put in ordinary paper and run a head clean which shows that all the nozzles are functioning properly (though the blacks are a bit, slightly, faded??) and run a test page which can come out flawlessly. The I try to print the pic again (on cheapie normal paper this time) and everything is severely blue cast. But NOT that lurid green monochrome. When the photos do do a test print before putting expensive paper in it, for some reason it prints at about 50 DPI even though I am careful to make sure it is printing in BEST mode! (But I dont think this is related) I have pretty much given up on this printer, which is unfortunately the only seven colour printer I have. Does anyone agree that I should give it the old heave ho? [No, I dont refill the cartridges] two points: are you sure you have the right printer drivers properly installed; and what are you printing from. Back in the W98 days I had the XP version of Picassa, it worked on screen but did this sort of thing with my HP printer. I had to revert to the earlier version to make any prints.- Hide quoted text - - Show quoted text - I'd like to move on with my life and get proper prints made but as say, this is the only six/seven colour printer I have. I am printing from Photoshop and it ruins generic paper as well as HP paper. Surely the generic papers are attuned to take in the inks which are shot out at it? If, for example, red is shot out to the paper, how would the paper prevent any red printing on it (howver badly)? Put another way, where would the red ink (or the blue for that matter) go? Then there is this business of the ordinary plain paper having this slight blue cast? I remember back in the late 1990s, I had to use the wrong driver to get proper printing as the right one was some WIndows stipped down one and another printer's driver worked better as it was an HP driver. This cant still be the case and how can I figure out which driver is best for the Photosmart 7550? On the first point, is there a printer out there yet which doesnt rip you off on the ink and which has enough tanks to make reasonable colours? Someone said Easyshare was best for photos but i have yet to find one which wasnt a 3 tank all-in-one |
#9
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When do I start to suspect hardware problem on Photosmart 7550?
If you have a scanner or digital camera, can you make a scan of a bad
print and send it to me so I can see what the problems you are encountering look like? If scanning, use 300 dpi, and then convert the image to a high quality jpeg. Send me just an area about 2" x 2" that represents the problem. If you have several different problems, do the same and send me a couple samples, each in a different email, as an attachment. If you only have a digital camera, can you group several samples overlapped, and then photograph a close up of several examples, and again, send me a jpeg of the composite image. Please keep the image size below 2 megabytes file size. Send it to: e-printerhelp(at)mvps(dot)org (at) = @ (dot) = . Thanks, Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ DManzaluni wrote: On Jun 13, 4:57 pm, Tony wrote: I'd like to move on with my life and get proper prints made but as say, this is the only six/seven colour printer I have. I am printing from Photoshop and it ruins generic paper as well as HP paper. Surely the generic papers are attuned to take in the inks which are shot out at it? If, for example, red is shot out to the paper, how would the paper prevent any red printing on it (howver badly)? Put another way, where would the red ink (or the blue for that matter) go? Then there is this business of the ordinary plain paper having this slight blue cast? The problem is often caused by factors surrounding the coating on Photo Paper. The type of coating and it's thickness can effect the quality of print. I have seen exactly what you describe and experimenting with good quality papers usually solved the issue. The "cast" that occurs seems dependant on the composition of the photo. The exact paper recommended by HP is the place to start. This does not explain why you get a problem with plain paper but usually plain paper prints are inferior to photo paper. You will find the best driver athttp://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=72891&lc=... Good luck Tony MS MVP Printing Image There is something definitely screwed up about this printer but I just cant figure out what it can be: I am now trying different papers, specifically hp glossy photo paper to see what the results are. I carefully position the pic at the top right hand part of the tray, carefully position the image in the same position. I know that the print wont print to the edge of the paper so there might be a small bit of clipping but every single time, the image prints to the left of the part where I have put the image, with a few millimeters of image visible and printed to the very left of the 4x6 part. Is there something obviously wrong which I am doing? I did try putting the paper in the envelope tray but the paper just jammed as it was taken up. Although I don't of course know what colours it managed to get wrong, I cant help but find that this printer is conspiring against me constantly to see what it can screw up which I havent thought of yet. |
#10
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When do I start to suspect hardware problem on Photosmart 7550?
On Jun 14, 9:42*pm, Arthur Entlich wrote:
If you have a scanner or digital camera, can you make a scan of a bad print and send it to me so I can see what the problems you are encountering look like? If scanning, use 300 dpi, and then convert the image to a high quality jpeg. *Send me just an area about 2" x 2" that represents the problem. If you have several different problems, do the same and send me a couple samples, each in a different email, as an attachment. If you only have a digital camera, can you group several samples overlapped, and then photograph a close up of several examples, and again, send me a jpeg of the composite image. *Please keep the image size below 2 megabytes file size. Send it to: e-printerhelp(at)mvps(dot)org (at) = @ (dot) = . Thanks, Art If you are interested in issues surrounding e-waste, * *I invite you to enter the discussion at my blog: * * * *http://e-trashtalk.spaces.live.com/ DManzaluni wrote: On Jun 13, 4:57 pm, Tony wrote: I'd like to move on with my life and get proper prints made but as say, this is the only six/seven colour printer I have. I am printing from Photoshop and it ruins generic paper as well as HP paper. *Surely the generic papers are attuned to take in the inks which are shot out at it? If, for example, red is shot out to the paper, how would the paper prevent any red printing on it (howver badly)? *Put another way, where would the red ink (or the blue for that matter) go? * Then there is this business of the ordinary plain paper having this slight blue cast? The problem is often caused by factors surrounding the coating on Photo Paper. The type of coating and it's thickness can effect the quality of print.. I have seen exactly what you describe and experimenting with good quality papers usually solved the issue. The "cast" that occurs seems dependant on the composition of the photo.. The exact paper recommended by HP is the place to start. This does not explain why you get a problem with plain paper but usually plain paper prints are inferior to photo paper. You will find the best driver athttp://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=72891&lc=... Good luck Tony MS MVP Printing Image There is something definitely screwed up about this printer but I just cant figure out what it can be: I am now trying different papers, specifically hp glossy photo paper to see what the results are. I carefully position the pic at the top right hand part of the tray, carefully position the image in the same position. I know that the print wont print to the edge of the paper so there might be a small bit of clipping but every single time, the image prints to the left of the part where I have put the image, with a few millimeters of image visible and printed to the very left of the 4x6 part. Is there something obviously wrong which I am doing? I did try putting the paper in the envelope tray but the paper just jammed as it was taken up. * Although I don't of course know what colours it managed to get wrong, I cant help but find that this printer is conspiring against me constantly to see what it can screw up which I havent thought of yet.- Hide quoted text - - Show quoted text - OK Art let me get to work on that: One problem I have is that I cant figure out how to get the printer to print on 4x6 paper which is the only paper I have at the moment which is HP Premium Photo glossy which SHOULD give a monitor reading. But I will see if there is any way of working around this. Many thanks for your offer. |
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