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Screwed up CD-R?
I purchased a Dell 4600i that came with one CD-R drive and one CD-RW drive.
The CD-RW drive seems to be working ok but the CD-R drive won't, or can't read a CD disk automatically, or manually (never has) when I insert a CD disk and click on the CD-R drive icon. A dialog box pops up and tells me to insert a disk. Why dosen't the drive recognize that there is a CD already inserted and waiting? Also, when I click the properties option to see how much space is available, it shows zero even with a CD inserted. I've tried to configure the drive by highlighting the icon and clicking on the properties tab but there isn't any option offered that I can see that would enable me to correct the problem. What am I doing wrong? References: Customer No. 038004445, Invoice No. 579904831, Order Date 12/17/03, System: Dell Dimension 4600 (tag No. DFBR 141), Pent 4, CPU 2.66 GHz, Win XP Home OS, w/256 MB RAM, Samsung SC-148A DVD/CD-R & Samsung CD-R/RW SW-252S. Thanks. paw1024 |
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is the CD showing up in the post screen?
"Bruce E. St.John" wrote in message ... I purchased a Dell 4600i that came with one CD-R drive and one CD-RW drive. The CD-RW drive seems to be working ok but the CD-R drive won't, or can't read a CD disk automatically, or manually (never has) when I insert a CD disk and click on the CD-R drive icon. A dialog box pops up and tells me to insert a disk. Why dosen't the drive recognize that there is a CD already inserted and waiting? Also, when I click the properties option to see how much space is available, it shows zero even with a CD inserted. I've tried to configure the drive by highlighting the icon and clicking on the properties tab but there isn't any option offered that I can see that would enable me to correct the problem. What am I doing wrong? References: Customer No. 038004445, Invoice No. 579904831, Order Date 12/17/03, System: Dell Dimension 4600 (tag No. DFBR 141), Pent 4, CPU 2.66 GHz, Win XP Home OS, w/256 MB RAM, Samsung SC-148A DVD/CD-R & Samsung CD-R/RW SW-252S. Thanks. paw1024 |
#3
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"Bruce E. St.John" wrote in message ... I purchased a Dell 4600i that came with one CD-R drive and one CD-RW drive. The CD-RW drive seems to be working ok but the CD-R drive won't, or can't read a CD disk automatically, or manually (never has) when I insert a CD disk and click on the CD-R drive icon. A dialog box pops up and tells me to insert a disk. Why dosen't the drive recognize that there is a CD already inserted and waiting? Also, when I click the properties option to see how much space is available, it shows zero even with a CD inserted. I've tried to configure the drive by highlighting the icon and clicking on the properties tab but there isn't any option offered that I can see that would enable me to correct the problem. What am I doing wrong? References: Customer No. 038004445, Invoice No. 579904831, Order Date 12/17/03, System: Dell Dimension 4600 (tag No. DFBR 141), Pent 4, CPU 2.66 GHz, Win XP Home OS, w/256 MB RAM, Samsung SC-148A DVD/CD-R & Samsung CD-R/RW SW-252S. Thanks. paw1024 I guess this is an obvious question, but have you contacted Dell support? It sounds like a defective drive, especially if it has never worked, and your unit appears to be in warranty. T'were me, I'd be looking for Dell to replace the drive. |
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