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#1
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cannot get into windows or safe mode...
on ibm thinkpad laptop 380 ... and occasionally get: exception oe
0028:c001539a in vxd--- . it has the original windows 98 with fat16. i recently installed a backpack cd-rw and canon bjc-2100 and then this started. it shows the windows 98 screen and then goes to the "windows did not shut down properly" and you must boot into safe mode. i tried ultimate boot disk but it will not recognize it. i also tried to install win98se but did not have enough disk space. i really do not want to have to lose everything as I have tax returns to finish before April 15th! All my data is on this computer and I have no way to save or transfer it to other media. any ideas? thank you in adavance, john ps. i also ran ibm's tests and everything showed okay. also tried changing booting order but that did nothing. is there anyway i can transfer the data onto another computer via usb cable or? i really need the tax data and have no idea of how to access or retrieve it to use. |
#2
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#3
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no i only get to the prompts and when i press "safe mode" it starts
over and comes to the same error and to "start in safe mode". thank you, john |
#4
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#5
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i think i looked on the cd and used setup.exe.
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#6
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wrote:
i think i looked on the cd and used setup.exe. I would take another stab at trying to build a boot disk. You can start he http://www.bootdisk.com/bootdisk.htm If you can boot with a disk that will allow you to see the entirety of your C: drive, that would be a good start. How much data do you need to recover? Would it be too much to shuttle out on floppy disks? |
#7
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Grinder wrote:
wrote: i think i looked on the cd and used setup.exe. I would take another stab at trying to build a boot disk. You can start he http://www.bootdisk.com/bootdisk.htm If you can boot with a disk that will allow you to see the entirety of your C: drive, that would be a good start. How much data do you need to recover? Would it be too much to shuttle out on floppy disks? vxd are virtual device drivers. In Win98 these vxd errors often are caused by loading a vxd device driver before that device is ready to be started. The CD rom drive comes immediately to mind. Disconnect all peripherals including the printer and cd-rom. See if then safe mode is accessible. You might also try booting to BIOS setup and restoring default settings. Q |
#9
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tried restore older cab files but too many recent ones.
dissconnected all peripherals. no safe mode yet! too many files to copy to floppies. really think it is something easy but don't know what to do to get into winows. bootdisk had no tools that i know how to use. thank you, john |
#10
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p.s. i do not know how or what programs to delete from c:\ to make room
to install win98se...it might install if i had enough room. am not that good with dos commands and do not want to make situation/s worse! any help? john |
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