Ever Hear of This One?

Just called Dell sales, 1-877-886-3355, rep in response to their tv ad for
a 4600C PC w/ flat panel monitor for $1000.00.
My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.

The rep is taking my personal information when she asked for my social
security number and my mother's maiden name!
No kidding. I told her that I didn't hear her correctly and to please
repeat the question which she did.
I had already given her my home address and phone number, with my SS# and
mother's maiden she's got everything
for an easy identity theft.

While composing this email I called Dell back and spoke w/ another sales rep
who told me they ask for SS# and mother's
maiden name when opening a premiere account. The first rep didn't tell me
that she just flat out asked for the info. I don't need need noo stinkin'
preiere account.
All a scammer has to do is lease phone numbers very similar to Dell then sit
back and wait for callers to dial their number by mistake.


Dell really needs to train some of their sales reps better,

Mike

Bad business. They should know better.

Mike

"Larry Greenwood" wrote in message
...
The thing about your experience that is frightening is that they expect
you
to give them the information to begin with. What is it to them if you
get
ripped off, its not their problem.

Larry
"Mike" wrote in message
...
Just called Dell sales, 1-877-886-3355, rep in response to their tv ad
for
a 4600C PC w/ flat panel monitor for $1000.00.
My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.

The rep is taking my personal information when she asked for my social
security number and my mother's maiden name!
No kidding. I told her that I didn't hear her correctly and to please
repeat the question which she did.
I had already given her my home address and phone number, with my SS#
and
mother's maiden she's got everything
for an easy identity theft.

While composing this email I called Dell back and spoke w/ another sales
rep
who told me they ask for SS# and mother's
maiden name when opening a premiere account. The first rep didn't tell
me
that she just flat out asked for the info. I don't need need noo
stinkin'
preiere account.
All a scammer has to do is lease phone numbers very similar to Dell then
sit
back and wait for callers to dial their number by mistake.


Dell really needs to train some of their sales reps better,

Mike

Hmmm, obviously never applied for credit before. These are standard
questions in the case of opening a credit account.
Now the fact that he was not told she was processing the credit application
was either mis-communication or wrong on her part, but requesting the
information, not at all.
I would have to ask why when someone requested the original posters SS# and
Mothers Maiden Name information and they were not aware they were applying
for credit, then why did they provide it??? I would suggest asking questions
then, not when you call back and say "Oh, by the way...."



"Larry Greenwood" wrote in message
...
The thing about your experience that is frightening is that they expect
you
to give them the information to begin with. What is it to them if you
get
ripped off, its not their problem.

Larry
"Mike" wrote in message
...
Just called Dell sales, 1-877-886-3355, rep in response to their tv ad
for
a 4600C PC w/ flat panel monitor for $1000.00.
My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.

The rep is taking my personal information when she asked for my social
security number and my mother's maiden name!
No kidding. I told her that I didn't hear her correctly and to please
repeat the question which she did.
I had already given her my home address and phone number, with my SS#
and
mother's maiden she's got everything
for an easy identity theft.

While composing this email I called Dell back and spoke w/ another sales
rep
who told me they ask for SS# and mother's
maiden name when opening a premiere account. The first rep didn't tell
me
that she just flat out asked for the info. I don't need need noo
stinkin'
preiere account.
All a scammer has to do is lease phone numbers very similar to Dell then
sit
back and wait for callers to dial their number by mistake.


Dell really needs to train some of their sales reps better,

Mike

I was not applying for credit. I asked her to repeat the question , which
she did.
Then I thought I had dialed the wrong number.

Mike
\
"PC Medic" wrote in message
news:kn4bc.26746$pd1.13655@okepread04...
Hmmm, obviously never applied for credit before. These are standard
questions in the case of opening a credit account.
Now the fact that he was not told she was processing the credit
application
was either mis-communication or wrong on her part, but requesting the
information, not at all.
I would have to ask why when someone requested the original posters SS#
and
Mothers Maiden Name information and they were not aware they were
applying
for credit, then why did they provide it??? I would suggest asking
questions
then, not when you call back and say "Oh, by the way...."



"Larry Greenwood" wrote in message
...
The thing about your experience that is frightening is that they expect
you
to give them the information to begin with. What is it to them if you
get
ripped off, its not their problem.

Larry
"Mike" wrote in message
...
Just called Dell sales, 1-877-886-3355, rep in response to their tv
ad
for
a 4600C PC w/ flat panel monitor for $1000.00.
My buddy needs a new PC to replace his 4 y/o Dimension w/ Win98.

The rep is taking my personal information when she asked for my social
security number and my mother's maiden name!
No kidding. I told her that I didn't hear her correctly and to
please
repeat the question which she did.
I had already given her my home address and phone number, with my SS#
and
mother's maiden she's got everything
for an easy identity theft.

While composing this email I called Dell back and spoke w/ another
sales
rep
who told me they ask for SS# and mother's
maiden name when opening a premiere account. The first rep didn't
tell
me
that she just flat out asked for the info. I don't need need noo
stinkin'
preiere account.
All a scammer has to do is lease phone numbers very similar to Dell
then
sit
back and wait for callers to dial their number by mistake.


Dell really needs to train some of their sales reps better,

Mike