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#1
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hex wep encryption
I have set up about six routers and have become used to entering a HEX 64
bit WEP code consisting of 8 alphanumeric characters. Some are upper case, some lower case (although this doesn't seem to affect access) Suddenly I am using a DELL TrueMobile 1184 router which has had all its defaults reset. It has worked OK for a few weeks but I want to encrypt the network. It demands that I enter these numbers in boxes of two (I have never seen this before)? By coincidence they do all fit and fill all boxes but when I enter them, I am told to enter a valid key. Does anyone know what is going on or how this unit differs from all others? It does seem to have a slightly better range than other WiFi units I have tried (I have asked questions about this before and no one seemed to know or care about range as if all WiFi routers all have the same range) Is a valid key for a Dell router in some way different from other encryption keys? |
#2
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hex wep encryption
"news.rcn.com" news.rnc.com wrote in message ... I have set up about six routers and have become used to entering a HEX 64 bit WEP code consisting of 8 alphanumeric characters. Some are upper case, some lower case (although this doesn't seem to affect access) Suddenly I am using a DELL TrueMobile 1184 router which has had all its defaults reset. It has worked OK for a few weeks but I want to encrypt the network. It demands that I enter these numbers in boxes of two (I have never seen this before)? By coincidence they do all fit and fill all boxes but when I enter them, I am told to enter a valid key. Does anyone know what is going on or how this unit differs from all others? It does seem to have a slightly better range than other WiFi units I have tried (I have asked questions about this before and no one seemed to know or care about range as if all WiFi routers all have the same range) Is a valid key for a Dell router in some way different from other encryption keys? A true hexadecimal character sequence includes the numerals 0-9 and the alpha chars a-f or A-F. http://en.wikipedia.org/wiki/Hexadecimal Q |
#3
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hex wep encryption
Well mine does and includes all these numbers and characters and no others:
What am I doing wrong with this Dell unit" "Quaoar" wrote in message ... A true hexadecimal character sequence includes the numerals 0-9 and the alpha chars a-f or A-F. http://en.wikipedia.org/wiki/Hexadecimal Q |
#4
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hex wep encryption
How many bits set for the key? Some devices don't make it to 128, others
have higher lengths available. If the number of characters you are entering don't match the key strength selected, you might get that message. -- "news.rcn.com" news.rnc.com wrote in message ... Well mine does and includes all these numbers and characters and no others: What am I doing wrong with this Dell unit" "Quaoar" wrote in message ... A true hexadecimal character sequence includes the numerals 0-9 and the alpha chars a-f or A-F. http://en.wikipedia.org/wiki/Hexadecimal Q |
#5
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hex wep encryption
"Bill Sanderson" wrote in message
news:REhqf.17881$l25.15015@trnddc03... How many bits set for the key? Some devices don't make it to 128, others have higher lengths available. If the number of characters you are entering don't match the key strength selected, you might get that message. No, I always had trouble with 128 so I never bothered setting any encryption to anything greater than 64. And as I say, the key I have used in the past has always worked in this manner -- "news.rcn.com" news.rnc.com wrote in message ... Well mine does and includes all these numbers and characters and no others: What am I doing wrong with this Dell unit" "Quaoar" wrote in message ... A true hexadecimal character sequence includes the numerals 0-9 and the alpha chars a-f or A-F. http://en.wikipedia.org/wiki/Hexadecimal Q |
#6
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hex wep encryption
Upper/lowercase shouldn't matter, but perhaps it does--I've seen mailservers
where it matters, even though the standards say it should not. Are you on the latest firmware from Dell for this device? http://support.dell.com/support/edoc...eless_security describes the process. It states that the device can do a 128 bit WEP key, and needs either a 10 hex character key (40(64)) or a 26 hex character key (128) This decision about keystrength based on key length isn't uncommon--I think I've seen it before--so the question is why your 8 character key has been working for you, I think. -- "news.rcn.com" news.rnc.com wrote in message ... "Bill Sanderson" wrote in message news:REhqf.17881$l25.15015@trnddc03... How many bits set for the key? Some devices don't make it to 128, others have higher lengths available. If the number of characters you are entering don't match the key strength selected, you might get that message. No, I always had trouble with 128 so I never bothered setting any encryption to anything greater than 64. And as I say, the key I have used in the past has always worked in this manner -- "news.rcn.com" news.rnc.com wrote in message ... Well mine does and includes all these numbers and characters and no others: What am I doing wrong with this Dell unit" "Quaoar" wrote in message ... A true hexadecimal character sequence includes the numerals 0-9 and the alpha chars a-f or A-F. http://en.wikipedia.org/wiki/Hexadecimal Q |
#7
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Should I forward this to PC World?
Well, while Dell were troubleshooting it on line, they instructed me to
enter 1234567A just to see if IT worked and it didn't, giving me the same "not a valid KEY" error message Are you on the latest firmware from Dell for this device? Yes, that was a thought I had and they gave it to me just before throwing up their hands in despair at not being able to cure this problem or figure out the quirks of their own machine. They are currently emailing me telling me how desperately keen they are on getting this problem solved and will I please go off and either bother someone else or PAY THEM to spend a few more hours on the phone trying again to fix this issue (or try a few more wild goose chases, one of which is to a number which hasn't got enough digits): Have a laugh at these two: CUT-AND-PASTE Thank you for contacting Dell Hardware Warranty Support. I understand that you are facing an issue with your DELL TrueMobile 1184 router. I am concerned with the problems you are having with your router and wish to resolve them very soon. I am sorry to let you know that Dell's support for networking is limited to hardware functionality, which seems to be working fine in your case. Optimizing the network/internet performance is really beyond the scope of assistance that we provide online. For advanced wireless network configuration support, please contact 1-800-624-9896 Extn. 66148 Should you desire any further information or assistance, please do not hesitate to contact me. I will be happy to assist you. The case number for this interaction is 121589267. The case has been documented and the contents of this case are available to all Dell support representatives. If you need additional assistance with this issue and you utilize our phone or chat support channels, please provide them with this case number. For additional assistance via e-mail, simply reply to this e-mail. Thank you for choosing Dell. Respectfully, Yesudas Dell Rep ID # 0172215 CUT-AND-PASTE Thank you for contacting Dell Hardware Warranty Support. Since the previous email agent is not available today, I am replying to your message so that we can solve your problem as quickly as possible. I have gone through all the previous email interactions you had with Dell technicians and I apologize and truly regret any inconvenience this matter may have caused. The Dell Limited Warranty provides support to ensure the functionality of your Dell hardware. This does not include software usage, "how-to" support or support for non-Dell hardware. In order to assist you in a resolution, I can refer you to Dell On Call. Dell On Call is a fee-based service that provides assistance in software usage and can answer questions about non-Dell branded hardware. Dell On Call can be reached by calling 866-497-2661. This service is available 7 days a week, 24 hours a day, and 365 days a year. Dell On Call offers several plans, and I am sure that one of them will meet your technology needs. You may alternatively refer to some other resources that are typically available at no charge. These may include: The Dell Support web site http://support.dell.com The Dell Community Forum http://forums.us.dell.com/ The Microsoft Support web site http://support.microsoft.com/ If you do contact Dell On Call, be sure to have your case number available for the technician. If you need assistance with troubleshooting your Dell hardware, please reply to this e-mail, and I will be happy to provide assistance. If you need any other information / clarification, please feel free to contact me, I will be glad to assist you. The case number for this interaction is 121589267. The case has been documented and the contents of this case are available to all Dell representatives. If you need additional assistance with this issue, please refer to this case number. Respectfully, Rajat Dell Rep ID 014221 Dell Hardware Warranty Support |
#8
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Should I forward this to PC World?
OK - so they gave you an 8 character key, and it gave back the same error
message you've been getting. I'm not going to say what I think of that advice. What happens if you try a 10 character key, or a 26 character key? I'm not going to tell you what you need to do--I'd get a different device that does WPA2, myself, but if you want to work with the mix of equipment that you have now, and you want the best WEP keystrength that your current devices can manage--which I suspect is probably 128 bits, I'd switch to a 26 character key--do 3 times the one you have now and add a couple of padding characters. Probably not as strong as something more random, but WEP is breakable in 5 minutes or so by a knowledgable attacker--so I know you aren't really trying to keep the NSA out. -- "news.rcn.com" news.rnc.com wrote in message ... Well, while Dell were troubleshooting it on line, they instructed me to enter 1234567A just to see if IT worked and it didn't, giving me the same "not a valid KEY" error message Are you on the latest firmware from Dell for this device? Yes, that was a thought I had and they gave it to me just before throwing up their hands in despair at not being able to cure this problem or figure out the quirks of their own machine. They are currently emailing me telling me how desperately keen they are on getting this problem solved and will I please go off and either bother someone else or PAY THEM to spend a few more hours on the phone trying again to fix this issue (or try a few more wild goose chases, one of which is to a number which hasn't got enough digits): Have a laugh at these two: CUT-AND-PASTE Thank you for contacting Dell Hardware Warranty Support. I understand that you are facing an issue with your DELL TrueMobile 1184 router. I am concerned with the problems you are having with your router and wish to resolve them very soon. I am sorry to let you know that Dell's support for networking is limited to hardware functionality, which seems to be working fine in your case. Optimizing the network/internet performance is really beyond the scope of assistance that we provide online. For advanced wireless network configuration support, please contact 1-800-624-9896 Extn. 66148 Should you desire any further information or assistance, please do not hesitate to contact me. I will be happy to assist you. The case number for this interaction is 121589267. The case has been documented and the contents of this case are available to all Dell support representatives. If you need additional assistance with this issue and you utilize our phone or chat support channels, please provide them with this case number. For additional assistance via e-mail, simply reply to this e-mail. Thank you for choosing Dell. Respectfully, Yesudas Dell Rep ID # 0172215 CUT-AND-PASTE Thank you for contacting Dell Hardware Warranty Support. Since the previous email agent is not available today, I am replying to your message so that we can solve your problem as quickly as possible. I have gone through all the previous email interactions you had with Dell technicians and I apologize and truly regret any inconvenience this matter may have caused. The Dell Limited Warranty provides support to ensure the functionality of your Dell hardware. This does not include software usage, "how-to" support or support for non-Dell hardware. In order to assist you in a resolution, I can refer you to Dell On Call. Dell On Call is a fee-based service that provides assistance in software usage and can answer questions about non-Dell branded hardware. Dell On Call can be reached by calling 866-497-2661. This service is available 7 days a week, 24 hours a day, and 365 days a year. Dell On Call offers several plans, and I am sure that one of them will meet your technology needs. You may alternatively refer to some other resources that are typically available at no charge. These may include: The Dell Support web site http://support.dell.com The Dell Community Forum http://forums.us.dell.com/ The Microsoft Support web site http://support.microsoft.com/ If you do contact Dell On Call, be sure to have your case number available for the technician. If you need assistance with troubleshooting your Dell hardware, please reply to this e-mail, and I will be happy to provide assistance. If you need any other information / clarification, please feel free to contact me, I will be glad to assist you. The case number for this interaction is 121589267. The case has been documented and the contents of this case are available to all Dell representatives. If you need additional assistance with this issue, please refer to this case number. Respectfully, Rajat Dell Rep ID 014221 Dell Hardware Warranty Support |
#9
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Should I forward this to PC World?
"Bill Sanderson" wrote in message news:FIHvf.1118$em5.524@trnddc05... OK - so they gave you an 8 character key, and it gave back the same error message you've been getting. I'm not going to say what I think of that advice. What happens if you try a 10 character key, or a 26 character key? I'm not going to tell you what you need to do--I'd get a different device that does WPA2, myself, but if you want to work with the mix of equipment that you have now, and you want the best WEP keystrength that your current devices can manage--which I suspect is probably 128 bits, I'd switch to a 26 character key--do 3 times the one you have now and add a couple of padding characters. Probably not as strong as something more random, but WEP is breakable in 5 minutes or so by a knowledgable attacker--so I know you aren't really trying to keep the NSA out. (crosspost slashed) I'd agree. Get a router and utilize WPA/PSK, and disable your SSID broadcast. WEP, to me, is a last option if the former doesn't work or isn't available. Stew |
#10
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Cant put in more than 8 chars because they have a curious box configuration
Taking your advice because I had no option, this is what happened:
I finally managed to get through to someone at level 3 tech support in the US who seemed to be vaguely familiar with their units and we identified that there must be something wrong with the WEP chip in the unit but that entering a five character ASCII key would work and the unit would take it and reset itself. So I hung up and did this. This killed the unit off completely and thereafter no outgoing signal was produced by the unit at all despite all the lights going pleasingly on etc. No signal was picked up by any NIC anywhere in my flat or office, not even the one a few feet away from the unit. Nothing I did to unplug the unit, press the reset key, do both at the same time ( which was how I once managed to get an Airport working), alternate the two, etc, had any effect. So I installed a Buffalo 802.11g one instead which obviates this problem completely. Mind you, I am still miffed that the Dell one would give a 100% strength signal to the NIC while the Buffalo one under identical circumstances cannot pick up anything stronger than 92%. And more importantly, the Buffalo one has always reported a weak-to-unusable signal two rooms away with only a few thin wall in between and in effect virtually in line-of-sight (the Dell one reported a strong signal) while both units report signals from nearby networks up to hundreds of feet away all comparatively strong. Anyway I can put in my 7 digit 64 bit WEP signal. Any time I have ever tried putting in a 128 bit key, it has resulted in virtually no signal being reported at all and all NICs being virtually unconfigurable. "Bill Sanderson" wrote in message news:FIHvf.1118$em5.524@trnddc05... OK - so they gave you an 8 character key, and it gave back the same error message you've been getting. I'm not going to say what I think of that advice. What happens if you try a 10 character key, or a 26 character key? I'm not going to tell you what you need to do--I'd get a different device that does WPA2, myself, but if you want to work with the mix of equipment that you have now, and you want the best WEP keystrength that your current devices can manage--which I suspect is probably 128 bits, I'd switch to a 26 character key--do 3 times the one you have now and add a couple of padding characters. Probably not as strong as something more random, but WEP is breakable in 5 minutes or so by a knowledgable attacker--so I know you aren't really trying to keep the NSA out. -- "news.rcn.com" news.rnc.com wrote in message ... Well, while Dell were troubleshooting it on line, they instructed me to enter 1234567A just to see if IT worked and it didn't, giving me the same "not a valid KEY" error message Are you on the latest firmware from Dell for this device? Yes, that was a thought I had and they gave it to me just before throwing up their hands in despair at not being able to cure this problem or figure out the quirks of their own machine. They are currently emailing me telling me how desperately keen they are on getting this problem solved and will I please go off and either bother someone else or PAY THEM to spend a few more hours on the phone trying again to fix this issue (or try a few more wild goose chases, one of which is to a number which hasn't got enough digits): Have a laugh at these two: CUT-AND-PASTE Thank you for contacting Dell Hardware Warranty Support. I understand that you are facing an issue with your DELL TrueMobile 1184 router. I am concerned with the problems you are having with your router and wish to resolve them very soon. I am sorry to let you know that Dell's support for networking is limited to hardware functionality, which seems to be working fine in your case. Optimizing the network/internet performance is really beyond the scope of assistance that we provide online. For advanced wireless network configuration support, please contact 1-800-624-9896 Extn. 66148 Should you desire any further information or assistance, please do not hesitate to contact me. I will be happy to assist you. The case number for this interaction is 121589267. The case has been documented and the contents of this case are available to all Dell support representatives. If you need additional assistance with this issue and you utilize our phone or chat support channels, please provide them with this case number. For additional assistance via e-mail, simply reply to this e-mail. Thank you for choosing Dell. Respectfully, Yesudas Dell Rep ID # 0172215 CUT-AND-PASTE Thank you for contacting Dell Hardware Warranty Support. Since the previous email agent is not available today, I am replying to your message so that we can solve your problem as quickly as possible. I have gone through all the previous email interactions you had with Dell technicians and I apologize and truly regret any inconvenience this matter may have caused. The Dell Limited Warranty provides support to ensure the functionality of your Dell hardware. This does not include software usage, "how-to" support or support for non-Dell hardware. In order to assist you in a resolution, I can refer you to Dell On Call. Dell On Call is a fee-based service that provides assistance in software usage and can answer questions about non-Dell branded hardware. Dell On Call can be reached by calling 866-497-2661. This service is available 7 days a week, 24 hours a day, and 365 days a year. Dell On Call offers several plans, and I am sure that one of them will meet your technology needs. You may alternatively refer to some other resources that are typically available at no charge. These may include: The Dell Support web site http://support.dell.com The Dell Community Forum http://forums.us.dell.com/ The Microsoft Support web site http://support.microsoft.com/ If you do contact Dell On Call, be sure to have your case number available for the technician. If you need assistance with troubleshooting your Dell hardware, please reply to this e-mail, and I will be happy to provide assistance. If you need any other information / clarification, please feel free to contact me, I will be glad to assist you. The case number for this interaction is 121589267. The case has been documented and the contents of this case are available to all Dell representatives. If you need additional assistance with this issue, please refer to this case number. Respectfully, Rajat Dell Rep ID 014221 Dell Hardware Warranty Support |
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