If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
New Logitech optical mouse does not work
Here is a cut and paste I tried to send logitech support by form email, but
then it asked me for my name and street adress and passwords and to register..... forget it. Just to let them know they have a problem with one of their optical mouse products! Short of it is their OLD optical mouse works fine on 3 systems I tried it on. A newer model does not work on any. Thought I would share.... ------------------------------------ I have used a logitech optical mouse for several years without problem. Yesterday I bought one for my mother's computer. It failed to work or be recognized (Dell dimension 2300). I thought perhaps the dell system was being finicky. I removed the logitech optical mouse from MY system (Asus A7V8x, winxp) in the ps2 port using an adapter (as usual) and installed the new mouse and booted up. MY system failed to recognize the mouse (cursor wouldn't move, same like my mother's computer). I removed the mouse from the ps2 port and installed it directly into the usb port. Reboot. Still the cursor does not move! The mouse led is on and very bright. It stays bright. My other logitech mouse is bright when I lift it to look at the light but goes dimmer right away. The new mouse stays bright. I returned it to the store and got an exchange. They were able to get the mouse working with no problem at the store on a new system. I got home and tried the replacement. It does not work. The logitech mouse I have that DOES work is M/N M-BJ58 , P/N 830524-0000. The mouse that does NOT work has a PID of LZ750A60CKA on a white sticker.M/N M-UAE96. I am sorry find that this mouse which should work with win98 to vista is not working on 2 computers with XP and one with linux (I use the same old logitech optical mouse on 2 different systems with dual boot linux and windows, no problems.) Nor does it work on my mother's dell dimension (winxp). What hardware changes are you making that makes the newer products fail to work lijke the older products? Can you offer an explanation? |
#2
|
|||
|
|||
New Logitech optical mouse does not work
"waz" wrote in message news:%u4zj.40876$w94.34192@pd7urf2no... Here is a cut and paste I tried to send logitech support by form email, but then it asked me for my name and street adress and passwords and to register..... forget it. Just to let them know they have a problem with one of their optical mouse products! Short of it is their OLD optical mouse works fine on 3 systems I tried it on. A newer model does not work on any. Thought I would share.... ------------------------------------ I have used a logitech optical mouse for several years without problem. Yesterday I bought one for my mother's computer. It failed to work or be recognized (Dell dimension 2300). I thought perhaps the dell system was being finicky. I removed the logitech optical mouse from MY system (Asus A7V8x, winxp) in the ps2 port using an adapter (as usual) and installed the new mouse and booted up. MY system failed to recognize the mouse (cursor wouldn't move, same like my mother's computer). I removed the mouse from the ps2 port and installed it directly into the usb port. Reboot. Still the cursor does not move! The mouse led is on and very bright. It stays bright. My other logitech mouse is bright when I lift it to look at the light but goes dimmer right away. The new mouse stays bright. I returned it to the store and got an exchange. They were able to get the mouse working with no problem at the store on a new system. I got home and tried the replacement. It does not work. The logitech mouse I have that DOES work is M/N M-BJ58 , P/N 830524-0000. The mouse that does NOT work has a PID of LZ750A60CKA on a white sticker.M/N M-UAE96. I am sorry find that this mouse which should work with win98 to vista is not working on 2 computers with XP and one with linux (I use the same old logitech optical mouse on 2 different systems with dual boot linux and windows, no problems.) Nor does it work on my mother's dell dimension (winxp). What hardware changes are you making that makes the newer products fail to work lijke the older products? Can you offer an explanation? Yes, you neglected to install the drivers... |
#3
|
|||
|
|||
New Logitech optical mouse does not work
Clark wrote:
philo wrote: "waz" wrote in message news:%u4zj.40876$w94.34192@pd7urf2no... Here is a cut and paste I tried to send logitech support by form email, but then it asked me for my name and street adress and passwords and to register..... forget it. Just to let them know they have a problem with one of their optical mouse products! Short of it is their OLD optical mouse works fine on 3 systems I tried it on. A newer model does not work on any. Thought I would share.... ------------------------------------ I have used a logitech optical mouse for several years without problem. Yesterday I bought one for my mother's computer. It failed to work or be recognized (Dell dimension 2300). I thought perhaps the dell system was being finicky. I removed the logitech optical mouse from MY system (Asus A7V8x, winxp) in the ps2 port using an adapter (as usual) and installed the new mouse and booted up. MY system failed to recognize the mouse (cursor wouldn't move, same like my mother's computer). I removed the mouse from the ps2 port and installed it directly into the usb port. Reboot. Still the cursor does not move! The mouse led is on and very bright. It stays bright. My other logitech mouse is bright when I lift it to look at the light but goes dimmer right away. The new mouse stays bright. I returned it to the store and got an exchange. They were able to get the mouse working with no problem at the store on a new system. I got home and tried the replacement. It does not work. The logitech mouse I have that DOES work is M/N M-BJ58 , P/N 830524-0000. The mouse that does NOT work has a PID of LZ750A60CKA on a white sticker.M/N M-UAE96. I am sorry find that this mouse which should work with win98 to vista is not working on 2 computers with XP and one with linux (I use the same old logitech optical mouse on 2 different systems with dual boot linux and windows, no problems.) Nor does it work on my mother's dell dimension (winxp). What hardware changes are you making that makes the newer products fail to work lijke the older products? Can you offer an explanation? Yes, you neglected to install the drivers... It should work without any drivers. You don't have to reboot for USB mice, just plug them in and you can do that even with another mouse installed. If you set up all the computers you are using, maybe there is something in common with them that is causing problems, maybe some type of driver for another type of pointing device. Ask someone else to let you "plug in".... Would you please post what model the mouse is--Laser? What does it say on the box? I can I find it on the Logitech site? I have never had a problem with a Logitech mouse. The chances of you getting two bad ones, and they both work at the store is pretty much impossible. Clark The problem mouse is called logitech optical mouse USB. It is a 3 button mouse, the third button being the wheel. A code on the box says Opt MS USB931369-0215. On the mouse itself is a model number (?) M/N M-UAE96. The back of the box states that NO SOFTWARE is necessary (no driver/software disc comes with it at all) and that it will work with win 98 , 2000, Me, XP and c OS X . A sticker on the box states it is Vista Certified. The box states it is "best selling optical technology" and I do not doubt that. I love my working logitech optical wheel mouse (different model number M/N M-BJ58 and although older looks identical except for color). I have not had to install any mouse drivers since I moved away from windows 98 (to Linux and Win XP). Besides, winXP is supposed to detect new hardware that it doesn't have drivers for and ask the user how to proceed. I can't even get to that state because I can't move the cursor to the proper win XP login icon (multiple family user accounts) at start up! It is going back today and I'm going to try to find an older model. |
#4
|
|||
|
|||
New Logitech optical mouse does not work
Strange.... have you checked thats its recognized in hardware manager, no don't you removed the old driver and re-installed the new one should any be required, you can check and update the driver in Hardware manager. davy |
#5
|
|||
|
|||
New Logitech optical mouse does not work
I have used a logitech optical mouse for several years without
problem. Yesterday I bought one for my mother's computer. It failed to work or be recognized (Dell dimension 2300). I thought perhaps the dell system was being finicky. I removed the logitech optical mouse from MY system (Asus A7V8x, winxp) in the ps2 port using an adapter (as usual) and installed the new mouse and booted up. MY system failed to recognize the mouse (cursor wouldn't move, same like my mother's computer). I removed the mouse from the ps2 port and installed it directly into the usb port. Reboot. Still the cursor does not move! The mouse led is on and very bright. It stays bright. My other logitech mouse is bright when I lift it to look at the light but goes dimmer right away. The new mouse stays bright. I returned it to the store and got an exchange. They were able to get the mouse working with no problem at the store on a new system. I got home and tried the replacement. It does not work. The logitech mouse I have that DOES work is M/N M-BJ58 , P/N 830524-0000. [snip] The only other thing I could think of is what type of surface are you using it on? Maybe the color or texture is bad. I have a laser mouse now and you can't even see the beam. That is a good point - the only surface I have found that my mouse doesn't work on is one of my mouse mats - a very shiny mat. |
#6
|
|||
|
|||
New Logitech optical mouse does not work
I used the mouse on my mouse pad (a dark grey fabric on sponge type base)
and on the top of the computer case and on a piece of white paper. None of them worked. No use further efforts, the mouse has been returned. Alp The only other thing I could think of is what type of surface are you using it on? Maybe the color or texture is bad. I have a laser mouse now and you can't even see the beam. Clark |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Logitech Click! Optical Mouse - excellent. | Skybuck Flying | Homebuilt PC's | 5 | December 12th 05 09:19 PM |
Logitech Click! Optical Mouse - excellent. | Skybuck Flying | Homebuilt PC's | 5 | December 9th 05 06:25 PM |
Logitech Cordless Optical Mouse | Daniel Berger | General Hardware | 1 | May 7th 04 09:50 AM |
GeForce4mx and Logitech Optical Wireless Mouse Problems | Ryan | Nvidia Videocards | 3 | December 14th 03 08:03 PM |
Logitech cordless optical mouse intermittently working... | Kevin | Dell Computers | 3 | November 16th 03 05:37 PM |