Lame Overclockers.co.uk

I've many ordered Chieftec cases from this company in the past and
today I decided to fit 2 extra drives in my last 2 of 5-1/4 bays of my
Full Tower Chieftec DA-01W.

Now for some reason Chieftec make a 6 bay Full Tower but only supply
*4* sets of guide rails.

So I needed another 2 sets of plastic guide rails to use the last 2
bays.

I phoned my supplier of course.
Did Overclockers.co.uk want to know? Of course not.
They actually said to me over the phone that 'they could order them,
but won't'.

So much for customer service!

Well, they may have just lost our company as a customer...

I contacted the Chieftec UK Distributor 'Express Hardware' and they
were 'shocked' at Overclockers attitude.
They said they'd send a free set of guide rails in the post today.

Hopefully this article will be archived by Google and help others
trying to get full support for their purchase.