If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
EVGA is a Great Company!!
Hi All,
A couple months ago I started getting these weird pauses and lockups and crashes in games that I troubleshot to my EVGA 5900 Ultra, (I re-installed my old 5800 Ultra and Geforce 4 and everything was fine). My 5900 Ultra was one of the first to ship and it didn't even come in a retail box, just a brown box with an eVGA picture on it, and all the extras in bubble wrap sleeves. Now $500 is lot to spend on a video card so you can imagine how bummed out I was when I determined it was bad. Anyway, I contacted EVGA tech support, gave them my serial number and detailed description of my problem and the steps I went to troubleshoot it. I got an email that said to contact the EVGA RMA about it and they accepted my RMA for full warranty replacement. I had to pre-pay for UPS shipping (for eVGA to ship to me) and sent the card to them with the RMA number on the box. Yesterday I got a brand new 5900 Ultra in the Retail Box! Wow! I expected them to just send a plain card but I got the whole retail package brand new in a sealed box. Because of this great service, eVGA has a customer for life, and I highly reccomend them to everyone! eVGA's website is really easy to use, just create an account with your serial number and you can get tech support on the web. They always answered back within 48 hours. WTG eVGA you are my Hero! |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
dvd burner.. which one? | db | General | 8 | June 27th 04 07:47 PM |
Nvidia PR vs ATI PR: It is time for an Nvidia company restructuring | rms | Nvidia Videocards | 15 | November 19th 03 03:53 PM |
eVGA cards any good? | PentiumPunk | Homebuilt PC's | 5 | November 9th 03 07:47 AM |
How is eVGA or PNY quality? Compared to Asus? | Aloke Prasad | Nvidia Videocards | 2 | September 4th 03 09:49 AM |
Records great, but what about the audio??? | mxh | Ati Videocards | 7 | July 22nd 03 05:37 AM |