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#81
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Canon Users - Do You Believe????
Does no one bother to read the warranties they get ?
First of all why are you quoting the Australian warranty for Epson and the Canon warranty... different countries have different rules. Secondly I read the warranties... and legaslation regarding them. Lastly and most importantly... nothing of the above quoted warranty information says that a warranty is void if one uses theird party ink. I wish they would say that because that would guarantee that Canon USA would be responcible for providing me free ink for the warranty period. Now... if the damage to your printer was the direct result of 3rd party ink.. a moot point in the case of Canons or HPs that permit head replacement... sure they won't cover the damage... but they would have to prove the damage wouldn't happen using their consumables. This is very very tough to do. They can't void the warranty because the power supply exploded and they discover you are using third party ink. Do they say if you do something contrary to what the manual says the warranty is void... but the manual doesn't say only use OEM products, at best it says for best results use OEM products but that's it. In the most simple terms I can imagine, in the USA a company can not require that you use their consumables as a condition of the warranty unless they provide it for free. Other countries have similar legislation. So please don't spread misinformation. |
#82
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Canon Users - Do You Believe????
LOL, BRING IT ON as the facts are in black and white, for the flamers,
your wick just just got wet and went out, bummer deal eh. The Magnuson-Moss Warranty Act CHAPTER 50-CONSUMER PRODUCT WARRANTIES http://www.law.cornell.edu/uscode/ht..._15_10_50.html With Epson, and I know via personal experience, they WILL NOT replace your print head if you have used any non genuine inks, to do so comes back to the warranty and what it means, it is meant to say that if you do use non genuine inks you are in fact modifying their printer and by doing so you VOID your warranty instantly... No it won't. Ask them your self..... if they say this get it in writing and file a complaint with the FTC. This is a hard core violation of federal law. So flame away if you are really dum enough to ignore the written warranty, perhaps English is a second language with some ? With all due respect.. it seems you are dumb enough to ignore the law... and nothing you quoted directly said warranty is void if you do use third party ink. Even if it voided the printer's warranty the savings on many third party inks is so much that it's cheaper to buy a new printer after 3 refills than buy the OEM ink. |
#83
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Canon Users - Do You Believe????
zakezuke wrote: LOL, BRING IT ON as the facts are in black and white, for the flamers, your wick just just got wet and went out, bummer deal eh. The Magnuson-Moss Warranty Act CHAPTER 50-CONSUMER PRODUCT WARRANTIES http://www.law.cornell.edu/uscode/ht..._15_10_50.html With Epson, and I know via personal experience, they WILL NOT replace your print head if you have used any non genuine inks, to do so comes back to the warranty and what it means, it is meant to say that if you do use non genuine inks you are in fact modifying their printer and by doing so you VOID your warranty instantly... No it won't. Ask them your self..... if they say this get it in writing and file a complaint with the FTC. This is a hard core violation of federal law. So flame away if you are really dum enough to ignore the written warranty, perhaps English is a second language with some ? With all due respect.. it seems you are dumb enough YOU SHOULD NOT CALL THIS BRIGHT PERSON DUMB AFTERALL to ignore the law... and nothing you quoted directly said warranty is void if you do use third party ink. Even if it voided the printer's warranty the savings on many third party inks is so much NOT FOR LOW VOLUME USERS. THEY DO NOT NEED THIS PIA. THEY WANT TO FOCUS ON PHOTOGRAPHY. YOU LIKE PENMENSHIP. TO EACH ITS OWN that it's cheaper to buy a new printer after 3 refills than buy the OEM ink. |
#84
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Canon Users - Do You Believe????
SAY WHAT EVER YOU WANT. IF THE PRINTER MFG CLAIM THAT THE AFTERMARKET
CRAP RUINED OR CLOGGED THEIR PRINTHEAD THEN THEY DO NOT HAVE TO SERVICE A WARRANTY. zakezuke wrote: Does no one bother to read the warranties they get ? First of all why are you quoting the Australian warranty for Epson and the Canon warranty... different countries have different rules. Secondly I read the warranties... and legaslation regarding them. Lastly and most importantly... nothing of the above quoted warranty information says that a warranty is void if one uses theird party ink. I wish they would say that because that would guarantee that Canon USA would be responcible for providing me free ink for the warranty period. Now... if the damage to your printer was the direct result of 3rd party ink.. a moot point in the case of Canons or HPs that permit head replacement... sure they won't cover the damage... but they would have to prove the damage wouldn't happen using their consumables. This is very very tough to do. They can't void the warranty because the power supply exploded and they discover you are using third party ink. Do they say if you do something contrary to what the manual says the warranty is void... but the manual doesn't say only use OEM products, at best it says for best results use OEM products but that's it. In the most simple terms I can imagine, in the USA a company can not require that you use their consumables as a condition of the warranty unless they provide it for free. Other countries have similar legislation. So please don't spread misinformation. |
#85
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Canon Users - Do You Believe????
digisol wrote: LOL, BRING IT ON as the facts are in black and white, for the flamers, your wick just just got wet and went out, bummer deal eh. OH YEAH AMEN The facts are there for all to be read, it's easy to see and is in English, allbeit some still may have trouble reading it. With Epson, and I know via personal experience, OH YEAH ALL THE SMART PEOPLE BELIEVE YOU. BUT YOU ARE DEALING WITH A RELIGIOUS ORGANIZATION HERE SO THERE REALLY IS NOTHING YOU CAN SAY. IF YOU KEEP THIS UP THEN THEY WILL THREATEN TO KILLFILE YOU.. YOU SHOULD NOT CARE AND KEEP UP TELLING THE TRUTH. they WILL NOT replace your print head if you have used any non genuine inks, to do so comes back to the warranty and what it means, it is meant to say that if you do use non genuine inks you are in fact modifying their printer and by doing so you VOID your warranty instantly, tough titties there. BUT THE MILK IS STILL GOOD Inks are not all the same, and while not an ink expert, some are oil based some are water based and others may be all sorts of chemical compounds, thus why Epson can know if your lying about having not used generic ink, thay are MUCH SMARTER than some of you, I THINK YOU ARE ALSO inks are not just inks, try it on and see. But it's not like you were not told now were you ? you just simply never bothered to read the fine print, usually in size 5-6 font making it usually not read by most people, or did ya toss the warranty as there were too many big words ? As for Canon I had the same problem by using Calidad ink refills in a Canon S-600, they worked for a few tanks then the head started to block up and it was cheaper to but a brand new Pixma 4000 by over $50 AUD "which I did" of course it uses only genuine ink no matter the price in all tanks being one of the converted. CLOG IS A MATTER OF TIME WHEN USING AFTERMARKET INKS So flame away if you are really dum enough to ignore the written warranty, AND WHAT DO YOU THINK perhaps English is a second language MAYBE A 3RD with some ? who cares ? not me as my printer works fine. CYA and don't go away mad, just go away. AMEN THERE IS A GOD |
#86
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Canon Users - Do You Believe????
Burt wrote: "digisol" wrote in message ... And for the Canon users don't feel left out, "read it" No, digisol, YOU read it. There were only two areas in the entire post that MIGHT relate to inks. The first is this one: This warranty shall only apply if the Equipment is used in conjunction with compatible computers, peripheral equipment and software, as to which items Canon USA shall have no responsibility. no mention of ink or consumables at all. The second area: (D) USE OF SUPPLIES OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON USA) WHICH CAUSE ABNORMALLY FREOUENT SERVICE CALLS OR SERVICE PROBLEMS After using MIS inks for over a year I can catagorically state that they do not "cause abnormally frequent service calls or service problems." AND IRAN CLAIMS THEY ARE PEACEFUL AND WILL NTO MAKE NUKES You will find similar reports in this NG about Formulabs and Hobbicolor inks. THEY MAKE CLAIMS BUT DO NOT KNOW WHAT THEY ARE USING. MIS WILL NOT DISCLOSE WHAT THEY ARE SELLING. HEY DIGISOL GOTO THE INKSUPPLY WEBSITE AND SEE IF YOU CAN FIND THEY ARE DISCLOSING WHAT THEY ARE SELLING. THEY EVEN SAY THAT THEY PUT DIFFERENT STUFF IN BOTTLES AND DIFFERENT STUFF AND PREFILLED CARTS BUT THEY WILL NOT SAY. DIGISOL IT IS LIKE BANGING YOUR HEAD AGAINST THE WALL. Furthermore, there have been several articles which indicate that the printer companies (at least in the US) can not void the warranty based on use of aftermarket inks. AND THERE HAVE BEEN MANY CASES ABOUT PEOPLE WHO WERE SO DISCOURAGED THEY JUST WENT AND BOUGHT A NEW PRINTHEAD OR IN THE CASE OF EPSON THEY BOUGHT A NEW PRINTER SINCE THAT WAS CHEAPER THAN A REPAIR. I rest my case, use the cheap ink at your own risk, the companies will NOT fix em due to cheap non genuine ink, Does no one bother to read the warranties they get ? HE IS READING THE TRUTHS OF MEASKITE. DIGISOL APPEARS TO KNOW WHAT HE IS TALKING ABOUT AND HE EVEN HAD THE EXPERIENCE OF RUINING HIS PRINTER Do YOU bother to read posts from experienced users of these products? Are you Measekite's more argumentative, uninformed, biased twin brother? HERE COMES THE NAME CALLING. THAT IS HOW IT STARTED LAST YEAR. When it comes to the issue of aftermarket inks, you guys must be from Mars! MARS DOES NOT HAVE A CHURCH How can you spout this crap about "cheap" ink and "risk" when so many people can attest to successful use of some these products over several years. THERE ARE ABOUT A HALF DOZEN CHURCH GOERS ON THIS NG. MOST OF THE OTHER PEOPLE ARE HERE FOR A FEW WEEKS CRYING ABOUT THEIR CLOGGED HEADS AND OTHER PROBLEMS AND THEN THEY GO AND AFTER A WHILE A NEW BATCH COMES. ONCE IN A WHILE YOU HERE ABOUT A PERSON THAT WAS CONVINCED TO GET AFTERMARKET RELIGION AND THEN THE COME BACK IN A FEW MONTHS LOOKING TO BUY A NEW PRINTHEAD ON EBAY. My only suggestion to anyone who wants to try these products is only use the products that others have reported using successfully. CANON, EPSON, AND HP HAVE SOLD MILLIONS OF PEOPLE BRANDED OEM INK. WHY SHOULD ONE LISTEN TO A FEW (OTHERS) AND DISREGARD SOMETHING THEY CAN VERIFY. If you are worried about warranty problems, I would suggest that you unpack your new printer, set aside the OEM carts that came with the printer, purchase aftermarket products that have been recommended by actual users, and enjoy printing. WHAT A JOKE. DIGISOL TELL ME YOU WOULD NEVER CONSIDER DOING THIS. IT IS ABSURD If the printer comes up with a problem (paper feed, electronic failure, etc.) put the OEM carts back into the printer and take it to the repair facility. |
#87
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Canon Users - Do You Believe????
fb wrote: digisol wrote: And for the Canon users don't feel left out, "read it" Canon U.S A Inc ("Canon USA") warrants its Visualizers to be free from defects in workmanship and materials under normal use and maintenance conditions for a Period of one (1) year from delivery to the original purchaser by Canon USA or its authorized dealer. During such warranty period, defective Equipment which is returned to Canon USA's Factory Service Center and proven to be defective upon inspection will be repaired or exchanged for new or comparable rebuilt Equipment. Warranty replacement shall not extend the warranty period of the defective Equipment. When returning Equipment to Canon USA's Factory Service Center indicated on the limited warranty card, the purchaser must pre-pay the shipping charges, if any and enclose a bill of sale, copy of warranty card, or other proof of purchase together with a complete explanation of the problem. Equipment covered by this limited warranty will be repaired and returned to the purchaser without charge. Repairs not under warranty will beat such cost as Canon USA may from time to time generally establish. This warranty does not extend to used Equipment or to software. The purchaser will be solely responsible for obtaining and installing all required software, programming design or coding, as to all of which Canon USA shall have no responsibility. This warranty shall only apply if the Equipment is used in conjunction with compatible computers, peripheral equipment and software, as to which items Canon USA shall have no responsibility. NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE EQUIPMENT ARE SOLD "AS IS', WITHOUT WARRANTY OF ANY KIND BY CANON USA, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to any such non-Canon brand item is given by the manufacturer or producer thereof. Separate warranties are given for other Canon brand products, accessories or software which may be used with the Equipment. THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT WITH RESPECT TO ANY EQUIPMENT WHICH IS DAMAGED AS A RESULT OF; (A) NEGLECT, ALTERATION. ELECTRIC CURRENT FLUCTUATION OR ACCIDENT; (B) IMPROPER USE, INCLUDING FAILURE TO FOLLOW OPERATING, MAINTENANCE AND ENVIRONMENTAL CONDITIONS PRESCRIBED IN CANON USA'S INSTRUCTION MANUAL; (C) REPAIR BY OTHER THAN SERVICE REPRESENTATIVES QUALIFIED BY CANON USA AND ACTING IN ACCORDANCE WITH CANON USA'S SERVICE BULLETINS; (D) USE OF SUPPLIES OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON USA) WHICH CAUSE ABNORMALLY FREOUENT SERVICE CALLS OR SERVICE PROBLEMS;OR (E) USE OF THE EQUIPMENT WITH NON-COMPATIBLE COMPUTERS, DEVICES OR SOFTWARE. NOR DOES THIS WARRANTY EXTEND TO ANY EQUIPMENT ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED, REMOVED OR ALTERED. THE WARRANTY CONTAINED ABOVE IS IN LIEU OP ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE EQUIPMENT. NO OTHER EXPRESS WARRANTY OR GUARANTEE EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THE EQUIPMENT SHALL BIND CANON USA. CANON USA WILL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY BY CANON USA'S NEGLIGENCE), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, STORAGE CHARGES, LOSS OR CORRUPTION OF IMAGE OR DATA, OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL CANON USA'S LIABILITY HEREUNDER EXCEED THE SELLING PRICE OF THE EQUIPMENT TO THE PURCHASER. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS. DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF USE OR POSSESSION OF ANY EQUIPMENT SOLD BY CANON USA NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE EQUIPMENT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY. I rest my case, use the cheap ink at your own risk, the companies will NOT fix em due to cheap non genuine ink, Does no one bother to read the warranties they get ? Bull****! Maybe you need to learn how to read. Show me where the word "ink" or "cartridge" appears in the above warranty text. Frank DIGISOL KNOWS HOW TO READ AND WRITE. AND IT IS OBVIOUS HE KNOWS HOW TO THINK. HEHEHEHE NOPE I GOT IT WRONG IT IS HA HA HA HA |
#88
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Canon Users - Do You Believe????
Burt wrote: "digisol" wrote in message om... Read it and weep, In plain English. http://www.epson.com.au/warranty/bac....asp?fromnav=3 I know from personal experience that if you take your printer to a service centre for repair "usually a blocked print head" once they test the ink and find it is non genuine ink "your stuffed sunshine" Warranties for other brands are worded the same or very similar, and like I said some will accept the cheap ink and work fine, others will not take it and will die very quickly. You will notice the sections Warranty Exclusions "d" modifications, where the use of a non genuine ink voids the warranty. In particular to Epson, the use of a non genuine ink is classed as a modification of the printer and voids the warranty instantly. And the last section of -non genuine items- contains "non genuine ink" as something that voids your warranty. Sure the cheap stuff may work, but don't expect the company to fix it because you used cheap ink and blocked the print head, I know from personal experience with Epson, as I have done it. BTW the canon Extended warranty is the same thing, do you think they will put a $200 print head in your broken printer because you are as tight as a nun's #### ? NO they won't. My apologies to the management, the warranty is there to be read for all. READ IT if ya can ! Derrr Digisol - There are a few of us former colonials who have learned to read in the US. Those who can't simply buy overpriced OEM inks. BUT THEY MAY NOT KNOW HOW TO THINK Sorry to see that Epson has attempted to screw EPSON IS DOING THE RIGHT THING the folks in OZ for using aftermarket "consumables", some of which are every bit as good as OEM. YOU NEVER KNOW WHAT YOU ARE USING I'd invite you to re-read the part where it says that the use of non-Epson consumables MAY void the warranty. They are hedging - probably because they wouldn't have a leg to stand on legally if your warranty laws in OZ are worth the paper they are printed on. I'd echo Arthur Entlich's response regarding aftermarket inks and printheads. Granted that some of these products are junk to be avoided, AND YOU NEVER KNOW WHAT IS BAD AND WHAT IS WORSE the benefit of participating in this newsgroup and in the Nifty-stuff forum THIS IS A GROUP THAT CONSISTS OF AFTERMARKET REFILLERS is that we share information that we have gained from experience (except for our resident troll who speaks from personal bias and not from experience.) DIGISOL SPEAKS FROM EXPERIENCE YET YOU ARE SAYING HE IS WRONG Several of us have found aftermarket inks that do not harm our printers and do produce excellent prints. AND THOUSANDS HAVE HAD CLOGGED PRINTHEADS We're only too happy to share the knowledge we've gained in this area. I don't have a problem with you and others buying and using OEM inks. I'm curious to know why you use such pejoritive terms in describing the aftermarket inks as "cheap", implying poor quality, THAT IS WHAT HE SAID and those of use who use them as "tight as a nun's ####." CHURCH PEOP[LE You only need to see the prints I've produced with MIS bulk ink in my Canon i960 to realize that the ink quality is quite good. NOT AS GOOD AS CANON INKS. HE WILL ADMIT THAT CANON IS BETTER In the year that I've used these inks I've refilled the equivalent of at least 70 bci-6 cartridges with these bulk inks. At approximately $10 US per cart that would be a cost of about $700. ONLY IF YOU ARE A VERY HIGH PRINT USER IS IT WORTH THE RISK. FOR MOST PEOPLE IT IS NOT WORTH THE RISK OR THE MESS OF NEEDLES, DRILLS, INKY CARPET STAINS ETC Including the ink I still have on hand and the extra carts I've purchased, I've spent about $135 in aftermarket carts and inks. My savings, so far, amount to about $565 and I still have enough ink left to fill another 24 carts! That's an additional savings of about $200 from the materials I've already purchased. Total savings from ink and carts already used plus material on hand to be used is about $750. You can call me "tight as a nun's ####" if you wish, but I prefer to consider myself a prudent consumer DIGISOL DO NOT LET THESE PEOPLE CONVERT YOU . BTW - How tight IS a nun's ###? Since you used the phrase, I assume that you have some personal experience in this area (no pun intended) , just as you must have to make your authoritative comments about aftermarket inks. THEY CANNOT STAND THAT ANOTHER PERSON OTHER THEN ME REALLY KNOWS WHAT HE IS TALKING ABOUT. |
#89
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Canon Users - Do You Believe????
fb wrote: digisol wrote: Read it and weep, In plain English. http://www.epson.com.au/warranty/bac....asp?fromnav=3 I know from personal experience that if you take your printer to a service centre for repair "usually a blocked print head" once they test the ink and find it is non genuine ink "your stuffed sunshine" Warranties for other brands are worded the same or very similar, and like I said some will accept the cheap ink and work fine, others will not take it and will die very quickly. You will notice the sections Warranty Exclusions "d" modifications, where the use of a non genuine ink voids the warranty. In particular to Epson, the use of a non genuine ink is classed as a modification of the printer and voids the warranty instantly. And the last section of -non genuine items- contains "non genuine ink" as something that voids your warranty. Sure the cheap stuff may work, but don't expect the company to fix it because you used cheap ink and blocked the print head, I know from personal experience with Epson, as I have done it. BTW the canon Extended warranty is the same thing, do you think they will put a $200 print head in your broken printer because you are as tight as a nun's #### ? NO they won't. My apologies to the management, the warranty is there to be read for all. READ IT if ya can ! Derrr Too bad you Aussie's let Epson screw you like that. I've take three Epson printers in for under warranty work all with 3rd party ink carts. NEVER did they question the brand/label of ink I was using. Of course I live in the US of A! Frank GEE, I WONDER WHY HE HAD TO TAKE THEM INK. CLOG CLOG CLOG |
#90
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Canon Users - Do You Believe????
digisol wrote: Not all are flamers and rude, but it's obvious by some replies that some are not only rude but just plain stupid and it's about as obvious as dogs testicals that many don't bother to read the warranty given to them with their printer. YOU WILL FIND THAT THE CHURCH MEMBERS ARE RUDE. IF YOU SAY ANYTHING AGAINST AFTERMARKET INK THEY JUST THROW A TIZZY. In my Epson case I did use generic ink and told them otherwise , of course they then tested the print head and refused to honour the warranty, OK I copped that one on the chin, but for the flamers, understand that I have no reason to lie, simply just telling you what some of you blokes are too lazy to read for yourself in the hope you may not make the same mistake, and also in the meaning of this forum, to help those that don't know whatever it may be not to abuse and flame for no reason. I WILL NOT MAKE THE SAME MISTAKE From what I was told by an Epson tech head in trying to get a new print head they simply tested the ink left in the print head and knew what ink was used, forensics on a printer ? unfortunately true as I did in fact use generic ink and they knew it, how ? got me stuffed. EPSON USA COULD DO THE SAME THING. THEY COULD TEST THE INK AND THEN IF THEY WANTED TO REFUSE TO UNCLOG THE HEAD. Cop this one, I have an old Canon BJC-4000 here that uses fountain pen ink in the large black tank "beleive it", and it prints so very well that you would not ever know, but to do that on a new and much finer nozzle print head would be somewhat stupid to say the least. I AGREE IT WOULD BE VERY STUPID. BUT THIS WORLD IS MADE UP OF ALL KINDS OF PEOP[LE. CAN YOU BELIEVE THERE ARE PEOPLE IN THE DESERT THAT WILL NOT PAY TO HAVE AIR CONDITIONING IN THEIR CAR BECAUSE IT COST MONEY AND THE CAR GETS WORSE MILEAGE. DIGISOL THIS IS WHAT YOU ARE DEALING WITH HERE. Now that the first post has been long forgotton, I personally apologise to you and go elsewhere as the point has been made I should think, and honestly it's not worth the print or the server time to carry on. TTFN |
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