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#1
August 28th 04, 01:38 AM
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CD rom not responding, Compaq Presario 7360
Hi all,
I have a friend who has a Compaq Presario, with a label on the tower that says 7360. She did a Quick Restore because of the blue screen of death, after being online and chatting at Yahoo. Now, the cd rom drive will not recognize any cd at all. I'm guessing a corrupt driver, but just guessing. I never owned a Compaq so I don't know much about it. Help. Any ideas? Also, she can no longer get online through her Verizon DSL connection because she can't get the cd rom drive to recognize the cd. Many thanks, Josh http://www.joshkaplan.com 
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#2
August 28th 04, 11:07 AM
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Try removing the CD-ROM drive from device manager in Windows. Then reboot
and see if Windows will redetect it. HH "josh" wrote in message om... Hi all, I have a friend who has a Compaq Presario, with a label on the tower that says 7360. She did a Quick Restore because of the blue screen of death, after being online and chatting at Yahoo. Now, the cd rom drive will not recognize any cd at all. I'm guessing a corrupt driver, but just guessing. I never owned a Compaq so I don't know much about it. Help. Any ideas? Also, she can no longer get online through her Verizon DSL connection because she can't get the cd rom drive to recognize the cd. Many thanks, Josh http://www.joshkaplan.com
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#3
August 29th 04, 03:37 PM
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I had Debbie do as you mentioned....no luck. Any suggestions?
Thanks, Josh "HH" wrote in message ... Try removing the CD-ROM drive from device manager in Windows. Then reboot and see if Windows will redetect it. HH "josh" wrote in message om... Hi all, I have a friend who has a Compaq Presario, with a label on the tower that says 7360. She did a Quick Restore because of the blue screen of death, after being online and chatting at Yahoo. Now, the cd rom drive will not recognize any cd at all. I'm guessing a corrupt driver, but just guessing. I never owned a Compaq so I don't know much about it. Help. Any ideas? Also, she can no longer get online through her Verizon DSL connection because she can't get the cd rom drive to recognize the cd. Many thanks, Josh http://www.joshkaplan.com
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#4
August 30th 04, 01:47 AM
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Does the drive show up in Windows Explorer and My Computer?
HH "josh" wrote in message ... I had Debbie do as you mentioned....no luck. Any suggestions? Thanks, Josh "HH" wrote in message ... Try removing the CD-ROM drive from device manager in Windows. Then reboot and see if Windows will redetect it. HH "josh" wrote in message om... Hi all, I have a friend who has a Compaq Presario, with a label on the tower that says 7360. She did a Quick Restore because of the blue screen of death, after being online and chatting at Yahoo. Now, the cd rom drive will not recognize any cd at all. I'm guessing a corrupt driver, but just guessing. I never owned a Compaq so I don't know much about it. Help. Any ideas? Also, she can no longer get online through her Verizon DSL connection because she can't get the cd rom drive to recognize the cd. Many thanks, Josh http://www.joshkaplan.com
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#5
August 31st 04, 02:24 AM
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We checked in "My Computer" and the cd drive shows up with a plus. We
checked in Windows Explorer and got for the d drive, "system_sav(d)". She uses the E drive, and that showed up too. Josh "HH" wrote in message ... Does the drive show up in Windows Explorer and My Computer? HH "josh" wrote in message ... I had Debbie do as you mentioned....no luck. Any suggestions? Thanks, Josh "HH" wrote in message ... Try removing the CD-ROM drive from device manager in Windows. Then reboot and see if Windows will redetect it. HH "josh" wrote in message om... Hi all, I have a friend who has a Compaq Presario, with a label on the tower that says 7360. She did a Quick Restore because of the blue screen of death, after being online and chatting at Yahoo. Now, the cd rom drive will not recognize any cd at all. I'm guessing a corrupt driver, but just guessing. I never owned a Compaq so I don't know much about it. Help. Any ideas? Also, she can no longer get online through her Verizon DSL connection because she can't get the cd rom drive to recognize the cd. Many thanks, Josh http://www.joshkaplan.com
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#6
August 31st 04, 11:50 AM
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E: is the CD ROM drive unless a different hard drive with more than 2
partitions was installed. The hard drive is C: and D: and the CD-ROM drive is E: HH "josh" wrote in message om... We checked in "My Computer" and the cd drive shows up with a plus. We checked in Windows Explorer and got for the d drive, "system_sav(d)". She uses the E drive, and that showed up too. Josh "HH" wrote in message ... Does the drive show up in Windows Explorer and My Computer? HH "josh" wrote in message ... I had Debbie do as you mentioned....no luck. Any suggestions? Thanks, Josh "HH" wrote in message ... Try removing the CD-ROM drive from device manager in Windows. Then reboot and see if Windows will redetect it. HH "josh" wrote in message om... Hi all, I have a friend who has a Compaq Presario, with a label on the tower that says 7360. She did a Quick Restore because of the blue screen of death, after being online and chatting at Yahoo. Now, the cd rom drive will not recognize any cd at all. I'm guessing a corrupt driver, but just guessing. I never owned a Compaq so I don't know much about it. Help. Any ideas? Also, she can no longer get online through her Verizon DSL connection because she can't get the cd rom drive to recognize the cd. Many thanks, Josh http://www.joshkaplan.com
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