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#21
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Blair - I had an Epson printer that was connected with a parallel cable
(before I had USB ports) and it worked well for a few years. When I upgraded to a new computer I still had it connected with the parallel cable. After a while it would only appear to be connected intermittently. After switching cables and switching printers I found that the cable was ok and the parallel port on the computer was ok. What was left was the parallel port on the printer. I hooked it up with a USB cable and it worked just fine. Could be the cable or the parallel connection on the printer itself. Check it out. "Blair" wrote in message ... Thank Arthur for all your advice I removed the cartridge and installed it again and the red light went out! I check the operation of the printer disconnected from the PC and it worked correctly. When I connected it to the PC I now get a large red cross against the image of the printer showing a communication problem. I brought the printer to my home and it showed the same red cross, so it may be the parallel cable faulty. Is this likely? Blair "Arthur Entlich" wrote in message news:9dHJe.141586$s54.93011@pd7tw2no... Please contact me at the address shown on this posting and I can send you a copy of my Epson Cleaning Manual which will explain how to resolve these problems in most cases. There is no charge for this service. Art Blair wrote: A friend asked me to help him with his Epson Stylus Color 400 which was printing very faintly and he thought that the cartridge needed replacing and he bought and fitted a new Epson one . The results were the same. I first of all started the cleaning cycle and after several cleaning cycles it printed perfectly although I noticed the ink indicated showed only half full. I then tried the colour but one colour was very faint and after cleaning again there was no improvement. As my friend hardly ever used colour we left it and went back to printing his documents in black when I noticed the red light was on continuously against the black and when we tried to there was a large red cross over the printer. I have now brought the printer home with me and connected the printer to power only and it still shows the red light on against the black so I cannot carry out any cleaning cycles. It is obviously a fault on the printer Can anyone suggest a remedy please. Blair |
#22
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Thanks for your reply. Yes I am coming to the conclusion that it may be the
connector or the cable which is faulty. Someone else has suggested that I should uninstall the software for the printer and reinstall. I will do this first. before tackling the connector and cable question. I am not sure how I will check the cable itself. Any ideas? Blair "Burt" wrote in message . .. Blair - I had an Epson printer that was connected with a parallel cable (before I had USB ports) and it worked well for a few years. When I upgraded to a new computer I still had it connected with the parallel cable. After a while it would only appear to be connected intermittently. After switching cables and switching printers I found that the cable was ok and the parallel port on the computer was ok. What was left was the parallel port on the printer. I hooked it up with a USB cable and it worked just fine. Could be the cable or the parallel connection on the printer itself. Check it out. "Blair" wrote in message ... Thank Arthur for all your advice I removed the cartridge and installed it again and the red light went out! I check the operation of the printer disconnected from the PC and it worked correctly. When I connected it to the PC I now get a large red cross against the image of the printer showing a communication problem. I brought the printer to my home and it showed the same red cross, so it may be the parallel cable faulty. Is this likely? Blair "Arthur Entlich" wrote in message news:9dHJe.141586$s54.93011@pd7tw2no... Please contact me at the address shown on this posting and I can send you a copy of my Epson Cleaning Manual which will explain how to resolve these problems in most cases. There is no charge for this service. Art Blair wrote: A friend asked me to help him with his Epson Stylus Color 400 which was printing very faintly and he thought that the cartridge needed replacing and he bought and fitted a new Epson one . The results were the same. I first of all started the cleaning cycle and after several cleaning cycles it printed perfectly although I noticed the ink indicated showed only half full. I then tried the colour but one colour was very faint and after cleaning again there was no improvement. As my friend hardly ever used colour we left it and went back to printing his documents in black when I noticed the red light was on continuously against the black and when we tried to there was a large red cross over the printer. I have now brought the printer home with me and connected the printer to power only and it still shows the red light on against the black so I cannot carry out any cleaning cycles. It is obviously a fault on the printer Can anyone suggest a remedy please. Blair |
#23
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It might be the cable, but they rarely fail. It could be the driver, as
I think I mentioned before, although it would be odd that both computers were corrupted, unless they both have a similar conflict. It is possible the parallel port is failing on the printer end, or that you have the wrong parallel option set in your bios, or a driver setting is incorrect. I assume the printer cable was working fine previously with this printer. Art Blair wrote: Thank Arthur for all your advice I removed the cartridge and installed it again and the red light went out! I check the operation of the printer disconnected from the PC and it worked correctly. When I connected it to the PC I now get a large red cross against the image of the printer showing a communication problem. I brought the printer to my home and it showed the same red cross, so it may be the parallel cable faulty. Is this likely? Blair "Arthur Entlich" wrote in message news:9dHJe.141586$s54.93011@pd7tw2no... Please contact me at the address shown on this posting and I can send you a copy of my Epson Cleaning Manual which will explain how to resolve these problems in most cases. There is no charge for this service. Art Blair wrote: A friend asked me to help him with his Epson Stylus Color 400 which was printing very faintly and he thought that the cartridge needed replacing and he bought and fitted a new Epson one . The results were the same. I first of all started the cleaning cycle and after several cleaning cycles it printed perfectly although I noticed the ink indicated showed only half full. I then tried the colour but one colour was very faint and after cleaning again there was no improvement. As my friend hardly ever used colour we left it and went back to printing his documents in black when I noticed the red light was on continuously against the black and when we tried to there was a large red cross over the printer. I have now brought the printer home with me and connected the printer to power only and it still shows the red light on against the black so I cannot carry out any cleaning cycles. It is obviously a fault on the printer Can anyone suggest a remedy please. Blair |
#24
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Yes the printer has been working for years with this connector.
Waiting for my friend to say he is back home so I can visit and do the uninstalling Blair "Arthur Entlich" wrote in message news:w51Ke.156472$5V4.66026@pd7tw3no... It might be the cable, but they rarely fail. It could be the driver, as I think I mentioned before, although it would be odd that both computers were corrupted, unless they both have a similar conflict. It is possible the parallel port is failing on the printer end, or that you have the wrong parallel option set in your bios, or a driver setting is incorrect. I assume the printer cable was working fine previously with this printer. Art Blair wrote: Thank Arthur for all your advice I removed the cartridge and installed it again and the red light went out! I check the operation of the printer disconnected from the PC and it worked correctly. When I connected it to the PC I now get a large red cross against the image of the printer showing a communication problem. I brought the printer to my home and it showed the same red cross, so it may be the parallel cable faulty. Is this likely? Blair "Arthur Entlich" wrote in message news:9dHJe.141586$s54.93011@pd7tw2no... Please contact me at the address shown on this posting and I can send you a copy of my Epson Cleaning Manual which will explain how to resolve these problems in most cases. There is no charge for this service. Art Blair wrote: A friend asked me to help him with his Epson Stylus Color 400 which was printing very faintly and he thought that the cartridge needed replacing and he bought and fitted a new Epson one . The results were the same. I first of all started the cleaning cycle and after several cleaning cycles it printed perfectly although I noticed the ink indicated showed only half full. I then tried the colour but one colour was very faint and after cleaning again there was no improvement. As my friend hardly ever used colour we left it and went back to printing his documents in black when I noticed the red light was on continuously against the black and when we tried to there was a large red cross over the printer. I have now brought the printer home with me and connected the printer to power only and it still shows the red light on against the black so I cannot carry out any cleaning cycles. It is obviously a fault on the printer Can anyone suggest a remedy please. Blair |
#25
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I checked it by trying a different cable and also by using it to connect my
laser printer. I found that the cable was ok, as was the parallel port in the computer. I had accumulated several parallel cables over the years - just threw them away with other assorted computer junk - old keyboards, mice, etc.- and I just substituted one I had stored away. "Blair" wrote in message ... Thanks for your reply. Yes I am coming to the conclusion that it may be the connector or the cable which is faulty. Someone else has suggested that I should uninstall the software for the printer and reinstall. I will do this first. before tackling the connector and cable question. I am not sure how I will check the cable itself. Any ideas? Blair "Burt" wrote in message . .. Blair - I had an Epson printer that was connected with a parallel cable (before I had USB ports) and it worked well for a few years. When I upgraded to a new computer I still had it connected with the parallel cable. After a while it would only appear to be connected intermittently. After switching cables and switching printers I found that the cable was ok and the parallel port on the computer was ok. What was left was the parallel port on the printer. I hooked it up with a USB cable and it worked just fine. Could be the cable or the parallel connection on the printer itself. Check it out. "Blair" wrote in message ... Thank Arthur for all your advice I removed the cartridge and installed it again and the red light went out! I check the operation of the printer disconnected from the PC and it worked correctly. When I connected it to the PC I now get a large red cross against the image of the printer showing a communication problem. I brought the printer to my home and it showed the same red cross, so it may be the parallel cable faulty. Is this likely? Blair "Arthur Entlich" wrote in message news:9dHJe.141586$s54.93011@pd7tw2no... Please contact me at the address shown on this posting and I can send you a copy of my Epson Cleaning Manual which will explain how to resolve these problems in most cases. There is no charge for this service. Art Blair wrote: A friend asked me to help him with his Epson Stylus Color 400 which was printing very faintly and he thought that the cartridge needed replacing and he bought and fitted a new Epson one . The results were the same. I first of all started the cleaning cycle and after several cleaning cycles it printed perfectly although I noticed the ink indicated showed only half full. I then tried the colour but one colour was very faint and after cleaning again there was no improvement. As my friend hardly ever used colour we left it and went back to printing his documents in black when I noticed the red light was on continuously against the black and when we tried to there was a large red cross over the printer. I have now brought the printer home with me and connected the printer to power only and it still shows the red light on against the black so I cannot carry out any cleaning cycles. It is obviously a fault on the printer Can anyone suggest a remedy please. Blair |
#26
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The following are the facts:
1 The printer is working by itself OK Prints check prints 2 The printer cable when installed in another PC belonging to a friend which has an Epson printer which works perfectly indicates a "communication problem." 3 The printer cable from the other friends working PC when installed in the problem PC set-up shows the following 3a Using the Epson status monitor there is a red sign which says the printer is idle Also "There was an error writing to LPT1. The printer is not ready. Make sure it is turned on and online. 3b Using the print command I get a large red cross against the icon of the printer and a statement "out of paper" 4 The printer cable when installed in my system indicates a communication problem I have carried out all the checks that have been suggested and I'm still beaten! Blair "Blair" wrote in message ... Yes the printer has been working for years with this connector. Waiting for my friend to say he is back home so I can visit and do the uninstalling Blair "Arthur Entlich" wrote in message news:w51Ke.156472$5V4.66026@pd7tw3no... It might be the cable, but they rarely fail. It could be the driver, as I think I mentioned before, although it would be odd that both computers were corrupted, unless they both have a similar conflict. It is possible the parallel port is failing on the printer end, or that you have the wrong parallel option set in your bios, or a driver setting is incorrect. I assume the printer cable was working fine previously with this printer. Art |
#27
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Blair wrote: The following are the facts: 1 The printer is working by itself OK Prints check prints OK 2 The printer cable when installed in another PC belonging to a friend which has an Epson printer which works perfectly indicates a "communication problem." So, to be clear... this is a parallel port to centronics cable, yes? And it indicates a communication problem when used on a known good computer and a known good printer? Do you know if the cable is bi-directional or not? Obviously, something is wrong with this cable. Which printer is your friend using? 3 The printer cable from the other friends working PC when installed in the problem PC set-up shows the following 3a Using the Epson status monitor there is a red sign which says the printer is idle Also "There was an error writing to LPT1. The printer is not ready. Make sure it is turned on and online. 3b Using the print command I get a large red cross against the icon of the printer and a statement "out of paper" It is possible something happened that damaged the printer port either on the computer or printer side. My guess is that the cable failed and shorted something on one side or the other. I would not "test" the cable elsewhere, because it might damage another computer or printer. Possibly something happened to the computer or printer port and damaged the cable, hard to know which direction... did you have any severe lightning storms, surges, or other surprises recently? Have you tried any other parallel device in the computer port? Have you checked in control panel to see if the parallel port is indicted as working correctly? 4 The printer cable when installed in my system indicates a communication problem OK, obviously since the cable indicates a communication problem on a known good computer and printer, and one that's unknown, the cable is likely bad (bent pin, broken pin, failed pin to wire connection, shorted wire, etc), Since your printer doesn't work even with a known good cable, either your computer's parallel port or the port on the printer is not working correctly... is it possible a bad pin/socket on one side or other (bent contact, dirty contact, etc? You *might* want to try connecting a different printer with a known good cable to your computer's parallel port, but there may be a risk of a failure to the printer or cable if the ports are bad in some manner. Unfortunately, you haven't done enough combinations of alternatives to rule out something exclusively, but I can't vouch for the safety in attempting to do so. I blew a computer power supply and some parts on the mainboard of a Laserjet one many years ago by using an incorrectly wired serial cable. Art I have carried out all the checks that have been suggested and I'm still beaten! Blair "Blair" wrote in message ... Yes the printer has been working for years with this connector. Waiting for my friend to say he is back home so I can visit and do the uninstalling Blair "Arthur Entlich" wrote in message news:w51Ke.156472$5V4.66026@pd7tw3no... It might be the cable, but they rarely fail. It could be the driver, as I think I mentioned before, although it would be odd that both computers were corrupted, unless they both have a similar conflict. It is possible the parallel port is failing on the printer end, or that you have the wrong parallel option set in your bios, or a driver setting is incorrect. I assume the printer cable was working fine previously with this printer. Art |
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