Avoid Circuit City

This is unbelievable. IMO, Avoid Circuit City at all costs after what they
just pulled on me.

I went in on Monday to buy an HP Notebook model ZX5160. They were offering
an additional $250 off and with a $100 rebate the price was $1199.

I saw their model ZX5040US for $199 after rebates. That has a dedicated
memory for the video and firewire. But it was out of stock and they didn't
know if any were coming in.

I specifically told the salesman that I'd be back Wednesday after
researching the 2nd computer.

I show up this afternoon and the $250 Circuit City Rebate is gone. I'm told
it ended Sunday night. This almost came to blows as the sales manager first
infers I didn't see it,then tells me the guy we found who helped me wasn't
from the computer section so he can't be expected to know a rebate ends. I
told him that wasn't my problem and that his refusal to honor the price was
a "stupid decision." Then he tells me he isn't stupid and get ****ed off. I
as ked him how he was ****ed off when I was getting screwed? He insisted he
wasn't screwing me and that he was trying to work with me. I asked him how,
by now tralking me into paying $1349 for the same computer I wanted to walk
out the door with on Monday?

I then had to tell him to listen carefully as I didn't say he was stupid. I
said he was making a stupid managerial decision as I walked in the door
with cash, his salesman [who suddenly wasn't a real salesman] spoke to me
about the two different notebooks, and I said I'be be back to buy one
Wednesday. I had to explain to him that if the sale ended Monday [now
another saleman intervenes and tells me it ended Monday not Sunday] then
the onus is on the salesman to try to sell me one Monday by telling me the
rebate ended.

He goes back into "I can't manufacture a store rebate." to which I told him
he could do whatever he wanted to do and write up an explanation. His
comment then was that at $1199 he was losing money. I asked how he was
losing money if he was selling it at that price all last week!

Avoid Circuit City. They remind me of a place called TOPS in NJ years ago.
They just wanted to sell you a service contract and be out the door with
you.

Mike