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#1
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Alienware does not support their systems to the level of providingspecific manuals for the motherboard, audio and video solutions they provide.
Thank you for contacting the Alienware Technical Support Team.
Unfortunately, we do not have the manuals for the sound card and video card of your system. Actually, we do not provide our customers with any manual except for the Desktop Owner Manual that come with all our systems and that can be downloaded he http://aliendl.alienware.com/System_...ner_Manual.pdf. Any additional information can be found in our "Knowledge Data Base" at: http://support.alienware.com or you may also contact us by phone at 866-287-6727 or by email and we will assist you in the matter. If you have more questions regarding this or any other topic, do not hesitate to contact us again. Best regards, Karen Espinosa Electronic Support Alienware Corporation Phone: 305.287.6727 Fax: 786.388.5700 www.alienware.com |
#2
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Alienware does not support their systems to the level ofproviding specific manuals for the motherboard, audio and video solutions theyprovide.
I am so very surprised that Alienware does not support their systems
to the level of providing specific manuals for the motherboard, audio and video solutions they provide. In fact, I would bet the computer magazine publishers and other forums (including online) would be as surprised as I am to hear about this! TTYL! |
#3
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Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide.
"MidnightRadio" wrote in message ... I am so very surprised that Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide. In fact, I would bet the computer magazine publishers and other forums (including online) would be as surprised as I am to hear about this! TTYL! If they supplied you with manuals, you'd soon figure out that you wouldn't need to be buying the PC from them |
#4
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Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide.
On Sun, 16 Mar 2008 10:51:32 -0700 (PDT), MidnightRadio
wrote: I am so very surprised that Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide. In fact, I would bet the computer magazine publishers and other forums (including online) would be as surprised as I am to hear about this! TTYL! Alienware may not receive manuals from manufacturer/distributer to give to customers, if they're buying OEM whitebox parts. What need do you have for this manual? Most things aren't hard to figure out and most manuals are very short and written in poor Engrish, only stating the obvious things beyond some features or locations of ports, headers, etc. on a motherboard but these days jumpers on boards are rare besides Clear CMOS and headers usually aren't hard to figure out even if you can't see the silkscreened labeling, unless they're proprietary which is also getting rare except on OEM boards for Dell/etc for a special integrated cable to the case front panel. Alienware uses brand name retail parts, IIRC, so you should be able to download the manual from the respective manufacturer, or at least a manual to a very similar if not identical part (for example one 8800GT video card is not much different than another). |
#5
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Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide.
On Sun, 16 Mar 2008 10:50:00 -0700 (PDT), MidnightRadio
wrote: Also, it would be nice if your post's subject line were a concise title, like "Alienware Doesn't Provide Manuals" then let the reader decide if that's interesting enough to read further. |
#6
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Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide.
"MidnightRadio" wrote in message
... I am so very surprised that Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide. In fact, I would bet the computer magazine publishers and other forums (including online) would be as surprised as I am to hear about this! Its not a surprise. Last time you bought a car, did you receive a manual for the spark plugs or for the radio circuitry? I doubt it! |
#7
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Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide.
On Mon, 17 Mar 2008 10:06:13 -0000, "GT"
wrote: "MidnightRadio" wrote in message ... I am so very surprised that Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide. In fact, I would bet the computer magazine publishers and other forums (including online) would be as surprised as I am to hear about this! Its not a surprise. Last time you bought a car, did you receive a manual for the spark plugs or for the radio circuitry? I doubt it! It's not quite that simple, if you buy the spark plugs seperately in full retail package do you get a manual for them then? The difference is OEMs don't generally receive a full retail box will all the random accessories, like a manual. In the good ole days you might at least expect to receive a separate OEM installation CD for a driver per device but that was generally superceded by a master OEM CD that contained several drivers for all the hardware in many different systems, which was then superceded by more system-specific CD so there was room left on it for the applications too. I suppose the real question is, "So what?", why is a manual important. That's one of the reasons groups like this exist to help enable use of computer hardware. If everything were spelled out well in included manuals then 3/4ths of the threads here wouldn't exist. |
#8
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Alienware does not support their systems to the level of providingspecific manuals for the motherboard, audio and video solutions they provide.
kony wrote:
I suppose the real question is, "So what?", why is a manual important. That's one of the reasons groups like this exist to help enable use of computer hardware. If everything were spelled out well in included manuals then 3/4ths of the threads here wouldn't exist. So it's your contention that distribution of more, quality FMs, would result in more people RTFMs? |
#9
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Alienware does not support their systems to the level ofproviding specific manuals for the motherboard, audio and video solutions theyprovide.
On Mar 17, 10:00 am, Grinder wrote:
kony wrote: I suppose the real question is, "So what?", why is a manual important. That's one of the reasons groups like this exist to help enable use of computer hardware. If everything were spelled out well in included manuals then 3/4ths of the threads here wouldn't exist. So it's your contention that distribution of more, quality FMs, would result in more people RTFMs? Bahaha! Nice. The motherboard in my unit is a seriously complicated component, with all sorts of switches, ports, jumpers, headers and even a two digital LED for POST codes. Alienware doesn't care for their clients to have any documentation on it at all. I considered it strange since Alienware has a reputation for catering to the tech savvy, those of us who might like such a thing as detailed documentation. I am surprised at the support they have gotten from the community despite this obvious weakness. Oh, well, there are valid points on both sides of this argument, as expected. Thanks for your opinion! TTYL! |
#10
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Alienware does not support their systems to the level of providingspecific manuals for the motherboard, audio and video solutions they provide.
MidnightRadio wrote:
On Mar 17, 10:00 am, Grinder wrote: kony wrote: I suppose the real question is, "So what?", why is a manual important. That's one of the reasons groups like this exist to help enable use of computer hardware. If everything were spelled out well in included manuals then 3/4ths of the threads here wouldn't exist. So it's your contention that distribution of more, quality FMs, would result in more people RTFMs? Bahaha! Nice. The motherboard in my unit is a seriously complicated component, with all sorts of switches, ports, jumpers, headers and even a two digital LED for POST codes. Alienware doesn't care for their clients to have any documentation on it at all. I considered it strange since Alienware has a reputation for catering to the tech savvy, those of us who might like such a thing as detailed documentation. I am surprised at the support they have gotten from the community despite this obvious weakness. Oh, well, there are valid points on both sides of this argument, as expected. Thanks for your opinion! TTYL! You more than likely can get an online copy of your motherboard's user manual. |
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