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"Tom J" wrote in message ink.net... "Giovanni Azua" wrote in message ... I bought my 1st Dell over 4 years ago and my last Dell last November and I have had no problems doing business with Dell, the same as the majority of Dell's customers. Could you please point to the survey web site where the majority of Dell's customers express their complete satisfaction? You said you had Consumer's report. No one seems to have "Complete Satisfaction" with anything they buy anymore and I never said they did. My left shoe feels fine but the right shoe is a little tight - that type of thing. Tom J What I find odd is that for the folks who claim to have had problems (and I'm sure most have), they don't want to read of anyone who's had good luck with their Dell systems or even support. Therefore, most anyone with a positive experience gets labeled a _____________ (used to be 'shill', but now is 'dellbot'). How stupid. The extremes of the discussion aren't worth reading and should probably be dismissed altogether: those who think Dell can do no wrong (and I've been in the group for over 4 years and don't know of many like that), OR those who think that Dell can't or won't do anything at all correct (those mostly being trolls). Fact is, there are people having problems with Dell support and that has been known and heavily discussed in this ng as those problems have substantially increased. One would have to be an idiot not to recognize that reality. On the other hand, folks with an axe to grind, who troll, or who've some part in creating their own bad experience don't want help in here, but rather only want to argue, whine, or just lash out at this group of Dell owners and users. This group continues to be one of the most active OEM clone groups I monitor, and consistently provides some of the best information on Dell (and other) systems available. It's with that in mind that I'll continue to defend the regular long-time posters in this group (who've helped dozens if not hundreds of users) against mindless twits shooting their mouths off - wherever possible. I'm here to learn and to help, especially now that Dell and other OEM PC mfrs. support efforts seem to be genuinely lacking from what people have been accustomed to in years past. Stew |
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