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HP Pavilion 533W Not Booting
As always, I get to fix my in-laws computer bought at Wal-Mart. I told them
to take it back the second I saw it. My computer's specs are a little lower than theirs, and runs much faster. Okay, after a short power failure of a few seconds or more, the computer will not boot into Windows XP Home Edition. I get the POST screen, I can get into BIOS, otherwise it will show a message that the computer was not shut down, and give me the option to go into Safe Mode, Last Known Good Configuration, etc. Choosing any of these, shuts the computer off right away. The power LED on the front of the tower goes from green to orange. I then have to hold down the power button to shut it off and try again. If I try and press F10 to go into HP's Recovery Console, it starts to load up, but then shuts down. Using my machine, I created a MS-DOS boot disk. It will load with it, but as soon as I do a DIR command on C:, the computer shuts down. Any ideas? I think the harddrive has somehow partially died, but am I missing the obvious, and ignoring another problem that's causing it? When I opened up the tower, everything looked fine. I reseated some components too. The harddrive has its IDE cable and a power cable. What I found different was a single black wire goes along the IDE cable to the drive. That is something I've never come across yet. Thank you in advance! Mark |
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Mark & Denise:
Okay, after a short power failure of a few seconds or more, the computer will not boot into Windows XP Home Edition. I get the POST screen, I can get into BIOS, otherwise it will show a message that the computer was not shut down, and give me the option to go into Safe Mode, Last Known Good Configuration, etc. Choosing any of these, shuts the computer off right away. Try to boot from a Knoppix CD. If it boots OK then you do not have a hardware problem, you have a registry problem. http://www.knopper.net/knoppix/index-en.html If you have a corrupted registry: First try booting with the restore disk that came with the machine and see if you can repair the damage, chances are probably slim. http://support.microsoft.com/default...b;en-us;307545 Beyond that you will need step by step technical help that you are unlikely to get on the net, you are going to need to contact either Microsoft or HP's technical support, try MS first. Usually you get a certain period of free technical support with Windows XP that starts with your first phone call, and MS technical support is superb. Unfortunately they will probably send you to HP's tech support. It may end up that you need to reformat and reinstall from the restore disk. Use the Knoppix disc to move any valuable data off the hard drives before reformatting. -- Mac Cool |
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