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Please solve this Asus A7v8x-x Motherboard Problem
here is a letter i wrote to a company that sold me an asus7v8x-x
motherboard and an amd athlon xp 2600+ cpu .. does anyone have any answers to the problem? On September 13 I ordered an AMD Athlon XP 2600 CPU, Asus A7v8x-x motherboard, ATX Mid-Case with a 350-watt power supply and front USB, basic CPU fan, and thermal paste from SMK Internet Components. I purchased a 1-year warranty along with the components. I received the items on September 23. The system I built with the items I ordered did not work. The computer completely shut off during the installation of Microsoft Windows. The computer did not respond when I pressed the power button on the front of the computer case. I checked the wired connections on the motherboard, but everything was correct according to the Asus installation manual. I suspected a faulty power supply. The next day I called SMK's technical support line and I was advised to replace the power supply. The new power supply I bought was very similar to the power supply I ordered through SMK. The computer started after I connected the new power supply. Once again, the computer shut off during the installation of Microsoft Windows leaving me with another dead power supply. I called SMK a second time and I was advised to send back the computer components for testing and an exchange. I suspect the problem could be a defective motherboard. I have sent back all the components I have ordered for testing and an exchange except for the thermal paste. Please send me new and tested computer components that will work properly and a Gigabyte 7VT600L motherboard instead of the Asus A7v8x-x motherboard I had originally ordered. |
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