Maxtor Ultra ATA/133 PCI Adapter Card install troubles

I am having problems installing a Maxtor Ultra ATA/133 PCI Adaptor
Card. I am following the installation guide included.

System card is being installed in:
Motherboard: AOpen AK72 (Award bios ver. 1.11 – 10/27/2000)
CPU: AMD Athlon K7 - 800Mhz.
OS: Windows 2000 Server
Video card: PNY GeForce 2 video card
(all other PCI cards have been removed for troubleshooting)
All IDE cables are new 80-wire cables

My Maxtor Ultra ATA/133 PCI Adapter Card:
PN: 10999690

I am installing the card to a system with Windows 2000 Server already
installed.

I have:

1. Placed the card into a PCI slot in my motherboard.

The card is fully seated

2. Attempted to boot the system.

The system runs through the post,
Detects the hard drives on the motherboard IDE controller,
Displays the BIOs screen for the Maxtor Ultra ATA card, and
Displays "Detecting" for a few seconds with a spinning cursor.
Next it displays "Ultra133TX2 BIOS is not installed because there are
no drives attached."
After that, the system just hangs with a blinking cursor.
CTRL-ALT-DEL will reboot and the CAP-Lock key functions. Other than
that, I can do nothing.


Troubleshooting:

1. Removing the Maxtor ATA133 card causes the system to boot normally.

2. Changing the PCI slot the controller card is in has no effect. (I
tried all 5)

3. I tried changing BIOs setting "PNP OS installed" to "No" (normally
"Yes").

4. I tried changing BIOs setting "Reset Configuration Data" to
"Enabled".

5. I tried disabling "OnChip Primary PCI IDE" and "OnChip Secondary
PCI IDE" in the BIOs.

6. Connecting the IDE cables to the Maxtor card displays the drive
info of the new drives that I am trying to add to my system, displays
"IDE Bus Master Enabled" and then hangs, like before.

I have found no way to start the OS loading sequence with the Maxtor
controller card installed into any PCI slot. The system hangs every
time. I don't feel this has anything to do with the OS.

I've searched Maxtor's and Promise's knowledgebase, and the
newsgroups, finding nothing that seems to help so far.

Any help would be appreciated.

John Mac

I'm having a similar problem.
I have a 20gig drive running now. I installed a 160gig maxtor drive.
Found that I needed a ata/133 adapter card. Bought one and installed
it. Got the same errors. I then plugged my drives into it and my
system still wouldn't boot. I think the problem is that the adapter
card driver needs to be installed. I downloaded it but have not tried
to install it.

My worries are these... If I install the driver for the adapter, will
my old ata slots on the motherboard still operate or will they be non
functional? If I have my old drive hooked up to the #1 slot on the
motherboard, do I hook my second (160 gig) drive up to the #1 on the
adapter card? If I get the adapter card installed and operational, are
the old ata slots on the motherboard still functional and if so is
there a order of priority that all the slot are used in?

I'm lost. I don't want to wipe out my system to install the adapter
card but I don't want to take a chance of ruining my current setup by
attempting to set up the adapter with my current system.
Hmmmmmmmmmmmmmmmmmmmmmmmmmmmmm............


(John Mac) wrote in message . com...
I am having problems installing a Maxtor Ultra ATA/133 PCI Adaptor
Card. I am following the installation guide included.

System card is being installed in:
Motherboard: AOpen AK72 (Award bios ver. 1.11 ? 10/27/2000)
CPU: AMD Athlon K7 - 800Mhz.
OS: Windows 2000 Server
Video card: PNY GeForce 2 video card
(all other PCI cards have been removed for troubleshooting)
All IDE cables are new 80-wire cables

My Maxtor Ultra ATA/133 PCI Adapter Card:
PN: 10999690

I am installing the card to a system with Windows 2000 Server already
installed.

I have:


1. Placed the card into a PCI slot in my motherboard.

The card is fully seated

2. Attempted to boot the system.

The system runs through the post,
Detects the hard drives on the motherboard IDE controller,
Displays the BIOs screen for the Maxtor Ultra ATA card, and
Displays "Detecting" for a few seconds with a spinning cursor.
Next it displays "Ultra133TX2 BIOS is not installed because there are
no drives attached."
After that, the system just hangs with a blinking cursor.
CTRL-ALT-DEL will reboot and the CAP-Lock key functions. Other than
that, I can do nothing.


Troubleshooting:

1. Removing the Maxtor ATA133 card causes the system to boot normally.

2. Changing the PCI slot the controller card is in has no effect. (I
tried all 5)

3. I tried changing BIOs setting "PNP OS installed" to "No" (normally
"Yes").

4. I tried changing BIOs setting "Reset Configuration Data" to
"Enabled".

5. I tried disabling "OnChip Primary PCI IDE" and "OnChip Secondary
PCI IDE" in the BIOs.

6. Connecting the IDE cables to the Maxtor card displays the drive
info of the new drives that I am trying to add to my system, displays
"IDE Bus Master Enabled" and then hangs, like before.

I have found no way to start the OS loading sequence with the Maxtor
controller card installed into any PCI slot. The system hangs every
time. I don't feel this has anything to do with the OS.

I've searched Maxtor's and Promise's knowledgebase, and the
newsgroups, finding nothing that seems to help so far.

Any help would be appreciated.

John Mac

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Daryl Helwig wrote:

I'm having a similar problem.
I have a 20gig drive running now. I installed a 160gig maxtor drive.
Found that I needed a ata/133 adapter card. Bought one and installed
it. Got the same errors. I then plugged my drives into it and my
system still wouldn't boot. I think the problem is that the adapter
card driver needs to be installed. I downloaded it but have not tried
to install it.

Correct. The drivers for those cards need to be installed before any drive
is connected to it.


My worries are these... If I install the driver for the adapter, will
my old ata slots on the motherboard still operate or will they be non
functional? If I have my old drive hooked up to the #1 slot on the

The IDE connectors on the mainboard will not be affected by your new card or
its driver.

motherboard, do I hook my second (160 gig) drive up to the #1 on the
adapter card? If I get the adapter card installed and operational, are

That would be my choice. Set the drive as Master (or single with no slave)
and place it on port 1 of the card.

the old ata slots on the motherboard still functional and if so is
there a order of priority that all the slot are used in?

Under Windows and some Linux distributions the on-board connectors are
recognized first. Under some other Linux distributions the operating
system sees the first drive on the add-in card as the first drive in the
system (the boot drive).

My understanding is that the add-in card is considered to be a SCSI device
in this context.

Most modern BIOS' allow the selection of an IDE (motherboard-connected)
drive or an alternate (SCSI or add-in card connected) drive as the boot
drive.

Under Linux, these selections can also often be made in the boot loader
configuration; I don't know if the same options are available in any of
the Windows boot loaders.

- --
Ron n1zhi

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.2 (GNU/Linux)

iD8DBQFALlp8a9fyRcf4bIYRApo6AJ9mGRtcydXbIqFUUJyOcw HW+2cEMACgg4Rv
zByLC7kMy9XEF5uhWh+whvc=
=ltIf
-----END PGP SIGNATURE-----

Well, I made another attempt. Hopefully someone can help me figure out
my problem.

I have my Western Digital, 20gig drive attached to the #1 IDE slot on
my motherboard. I then installed my new Maxtor ATA/133 adapter card
into an available PCI slot. Then I started my PC and waited till it
detected the adapter and then I directed it to load the
driver(atadrvr.exe) which I downloaded from Maxtor.

Next, I shut down and plugged my new Maxtor 160gig drive into the #1
slot on the adapter card, while leaving the Western Digital drive
hooked up to the motherboard. Now I restarted and entered BIOS. I
redetected my Western Digital drive and tried to detect my Maxtor
drive. The message said that the Maxtor drive wasn't detected.

Why wasn't it detected? Other than that, am I following the right
proceedure?

I don't want to start from a new system. I want my old W/D drive to
stay intact and then transfer it to the new Maxtor drive. Hmmmmm.....


Ron Cook wrote in message ...
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Daryl Helwig wrote:

I'm having a similar problem.
I have a 20gig drive running now. I installed a 160gig maxtor drive.
Found that I needed a ata/133 adapter card. Bought one and installed
it. Got the same errors. I then plugged my drives into it and my
system still wouldn't boot. I think the problem is that the adapter
card driver needs to be installed. I downloaded it but have not tried
to install it.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Daryl Helwig wrote:

into an available PCI slot. Then I started my PC and waited till it
detected the adapter and then I directed it to load the
driver(atadrvr.exe) which I downloaded from Maxtor.

"driver(atadrvr.exe)"

That's the problem; that file is not the driver proper.

You need to save that file to a directory on your hard disk and double-click
the file to extract all the internal files.

I'd suggest creating a directory (folder) named 'maxtor' (no quotes).
Move or copy the file into that directory and double-click it.
Answer the prompts letting it use its default settings.

As I recall, the driver files will be placed in a directory (possibly the
same one; I don't recall at the moment.)

Resart the machine. The system may find the drivers automatically. If it
does not find them you will have to tell the system where the driver files
are located, as you did with the '.exe' file.

You may have to re-start the machine after the files are loaded.

You will need to partition and format the drive using the applets under
Computer Management.

Hope this helps.



- --
Ron n1zhi

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.2 (GNU/Linux)

iD8DBQFAN0KBa9fyRcf4bIYRAgCoAJ9A9yyAkdG/R4fqkJrU969PCASG0gCgjHXY
2uDwK46t62o8Pbg44lH6XHg=
=Ts67
-----END PGP SIGNATURE-----

I'll give it another try tomorrow.
As for partitioning and formatting, I have the MaxBlast 3 disk that
came with the drive for that purpose.

Thanks...



Ron Cook wrote in message ...
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Daryl Helwig wrote:

into an available PCI slot. Then I started my PC and waited till it
detected the adapter and then I directed it to load the
driver(atadrvr.exe) which I downloaded from Maxtor.

"driver(atadrvr.exe)"

That's the problem; that file is not the driver proper.

You need to save that file to a directory on your hard disk and double-click
the file to extract all the internal files.

I'd suggest creating a directory (folder) named 'maxtor' (no quotes).
Move or copy the file into that directory and double-click it.
Answer the prompts letting it use its default settings.

As I recall, the driver files will be placed in a directory (possibly the
same one; I don't recall at the moment.)



Resart the machine. The system may find the drivers automatically. If it
does not find them you will have to tell the system where the driver files
are located, as you did with the '.exe' file.

You may have to re-start the machine after the files are loaded.

You will need to partition and format the drive using the applets under
Computer Management.

Hope this helps.



- --
Ron n1zhi

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.2 (GNU/Linux)

iD8DBQFAN0KBa9fyRcf4bIYRAgCoAJ9A9yyAkdG/R4fqkJrU969PCASG0gCgjHXY
2uDwK46t62o8Pbg44lH6XHg=
=Ts67
-----END PGP SIGNATURE-----

Well, I got the card up and running now with 6 IDE hard drives + the
CD-ROM. Both the motherboard and the Maxtor adaptor card IDE channels
are functioning.

My problem was a hardware conflict. Once I disabled the motherboard's
legacy soundcard support in the BIOs, the card installed perfectly by
using the included install instructions.

I was installing the card in a pre-existing Windows 2000 Server setup.
All drivers are included with the OS. If you aren't getting past the
Maxtor adapter card BIOs screen, it must be a hardware conflict.

Well, still no luck.
Heres what I did.

1) Installed adapter card. Started pc. Got message "Ultra133TX2 BIOS
not installed because there are no drives attached". Then the adapter
was detected and I chose the "Find best driver" option. The driver
"Win9X-ME Promise Ultra133 TX2 IDE Controller" was found and
installed.

2) I shut down pc. Plugged Drive into adapter card. Now I have my old
drive(Western Digital) on the #1 slot of the motherboard. The new
drive(Maxtor) is in the #1 slot of the adapter card. Now I restart pc.
A message says "Detecting drive parameters". Then I go into BIOS and
try to detect the new drive. It tells me "Pri Slave not installed".
I got the same message with drive plugged into slot #2.

3) I shut down pc and restart WITHOUT going into BIOS. I get a
"Detecting" message. The I get thisd message.
D0 Not detected
D1 Not detected
D2 Not detected
D3 Maxtor 6Y160P0 LBA 152GB Ultra DMA 6
Then I get a "Loading error"

I will next try hooking the old Western Digital drive to the adapter
card, to see if the card is actually the primary instead of the MB.

By the way. The info screen at startup DOES show that the #1 PCI slot
contains "Mass Storage Device on IRQ 10"

A question... Does the message "Ultra DMA mode-4 S.M.A.R.T. Capable
but disabled" have anything to do with this?





(Daryl Helwig) wrote in message . com...
I'll give it another try tomorrow.
As for partitioning and formatting, I have the MaxBlast 3 disk that
came with the drive for that purpose.