why did i use overclockers.co.uk

ordered items on the 17th of Decemeber,

not here by last week, so i phoned amtrak, who were ment to be delivering
it and overclockers had put the wrong postcode on the items and they had
recieved them back...on the 21st of Decemeber. but no-one told me. I have
been charged for the items.

The Amtrak representative said he contacted overclockers about the mistake
and had arranged the order to be resent out. It will be there on monday.

today, tuesday, i phoned amtrak again. And was passed to another phone
number. I asked about my package. And overclockers had put the wrong
address on it again, this time it went to the same house number and street,
but in the wrong city. And the amtrak representative said they were unable
to inform overclockers themselves and i'd have to do it;... even though the
representative last week did it???

looking on the overclockers website for contacts and they no longer accept
emails, but prefer to use phone. But phoning any of their numbers results
in nothing but engaged tones.

What am I to do??