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#1
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hard drive clicking rather loudly
It is clicking like something is hitting the case. It did this about a week
ago and I just turned the system off, bought a new hard drive just in case and backed up everything. Is it possible that this can be fixed. It is a western digital wd400. It is only year and half old. Would spinrite software maybe help it? Any experience with this out there? Thanks much, dancer (Jenny) --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004 |
#2
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Jenny wrote:
It is clicking like something is hitting the case. It did this about a week ago and I just turned the system off, bought a new hard drive just in case and backed up everything. Is it possible that this can be fixed. It is a western digital wd400. It is only year and half old. Would spinrite software maybe help it? Any experience with this out there? That sounds like the symptom referred to, descriptively enough, as the 'click of death' and if it follows the pattern of my WD drives the best you can do is administer pain management; which you've done by buying a replacement and backing up your data. Next is to run the WD diagnostics to get the error code, or wait till complete failure if it passes for the short term, and get a warranty replacement. In the mean time I'd check case temps because it may be you have a hot spot around the hard drive that's causing premature failure. |
#3
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How do I run the WD diagnostics??
I think you are right about temperature. I put in a new one and it already seems hotter than usual. This is in a dell 4100 and they mount the drive vertically against the front. I don't see a way to mount a fan but there is certainly space and it seems to need one. Thanks, "David Maynard" wrote in message ... That sounds like the symptom referred to, descriptively enough, as the 'click of death' and if it follows the pattern of my WD drives the best you can do is administer pain management; which you've done by buying a replacement and backing up your data. Next is to run the WD diagnostics to get the error code, or wait till complete failure if it passes for the short term, and get a warranty replacement. In the mean time I'd check case temps because it may be you have a hot spot around the hard drive that's causing premature failure. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004 |
#4
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Jenny wrote:
How do I run the WD diagnostics?? If you don't have the disk go to the western digital site and download their 'lifeguard' disk. I think you are right about temperature. I put in a new one and it already seems hotter than usual. This is in a dell 4100 and they mount the drive vertically against the front. I don't see a way to mount a fan but there is certainly space and it seems to need one. Thanks, That seems to be a popular mounting style these days. I just worked on an HP machine that was the same way. Had a dead western digital hard drive too, and guess what the symptom was: click, click, click, click, click. "David Maynard" wrote in message ... That sounds like the symptom referred to, descriptively enough, as the 'click of death' and if it follows the pattern of my WD drives the best you can do is administer pain management; which you've done by buying a replacement and backing up your data. Next is to run the WD diagnostics to get the error code, or wait till complete failure if it passes for the short term, and get a warranty replacement. In the mean time I'd check case temps because it may be you have a hot spot around the hard drive that's causing premature failure. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004 |
#5
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I had exactly the same problem about 4 months ago. The WD diagnostics said
it was a damaged IDE cable. Sceptically I replaced it, and lo and behold, no more clicking. Although we are backing evrything up to CD and made sure SMART was turned on the_gnome "David Maynard" wrote in message ... Jenny wrote: How do I run the WD diagnostics?? If you don't have the disk go to the western digital site and download their 'lifeguard' disk. I think you are right about temperature. I put in a new one and it already seems hotter than usual. This is in a dell 4100 and they mount the drive vertically against the front. I don't see a way to mount a fan but there is certainly space and it seems to need one. Thanks, That seems to be a popular mounting style these days. I just worked on an HP machine that was the same way. Had a dead western digital hard drive too, and guess what the symptom was: click, click, click, click, click. "David Maynard" wrote in message ... That sounds like the symptom referred to, descriptively enough, as the 'click of death' and if it follows the pattern of my WD drives the best you can do is administer pain management; which you've done by buying a replacement and backing up your data. Next is to run the WD diagnostics to get the error code, or wait till complete failure if it passes for the short term, and get a warranty replacement. In the mean time I'd check case temps because it may be you have a hot spot around the hard drive that's causing premature failure. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004 |
#6
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the gnome wrote:
I had exactly the same problem about 4 months ago. The WD diagnostics said it was a damaged IDE cable. Sceptically I replaced it, and lo and behold, no more clicking. Although we are backing evrything up to CD and made sure SMART was turned on Glad it wasn't the drive. The one I referred to, though, was checked in three other systems. the_gnome "David Maynard" wrote in message ... Jenny wrote: How do I run the WD diagnostics?? If you don't have the disk go to the western digital site and download their 'lifeguard' disk. I think you are right about temperature. I put in a new one and it already seems hotter than usual. This is in a dell 4100 and they mount the drive vertically against the front. I don't see a way to mount a fan but there is certainly space and it seems to need one. Thanks, That seems to be a popular mounting style these days. I just worked on an HP machine that was the same way. Had a dead western digital hard drive too, and guess what the symptom was: click, click, click, click, click. "David Maynard" wrote in message ... That sounds like the symptom referred to, descriptively enough, as the 'click of death' and if it follows the pattern of my WD drives the best you can do is administer pain management; which you've done by buying a replacement and backing up your data. Next is to run the WD diagnostics to get the error code, or wait till complete failure if it passes for the short term, and get a warranty replacement. In the mean time I'd check case temps because it may be you have a hot spot around the hard drive that's causing premature failure. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004 |
#7
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On Fri, 06 Aug 2004 17:54:49 -0500, David Maynard
wrote: It is clicking like something is hitting the case. It did this about a week ago and I just turned the system off, bought a new hard drive just in case and backed up everything. Is it possible that this can be fixed. It is a western digital wd400. It is only year and half old. Would spinrite software maybe That sounds like the symptom referred to, descriptively enough, as the 'click of death' and if it follows the pattern of my WD drives the best you can do is administer pain management; which you've done by buying a replacement and backing up your data. To this I would add that while the old drive is still operable, wipe the data from it after you've confirmed the validity of your backup. Next is to run the WD diagnostics to get the error code, or wait till complete failure if it passes for the short term, and get a warranty replacement. I think the WD400 series has only a one year warranty period. Refer to http://www.wdc.com/en/products/curre...?Model=WD400BB -- Robert B. Clark (email ROT13'ed) Visit ClarkWehyr Enterprises On-Line at http://www.3clarks.com/ClarkWehyr/ |
#8
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Robert B. Clark wrote:
On Fri, 06 Aug 2004 17:54:49 -0500, David Maynard wrote: It is clicking like something is hitting the case. It did this about a week ago and I just turned the system off, bought a new hard drive just in case and backed up everything. Is it possible that this can be fixed. It is a western digital wd400. It is only year and half old. Would spinrite software maybe That sounds like the symptom referred to, descriptively enough, as the 'click of death' and if it follows the pattern of my WD drives the best you can do is administer pain management; which you've done by buying a replacement and backing up your data. To this I would add that while the old drive is still operable, wipe the data from it after you've confirmed the validity of your backup. Next is to run the WD diagnostics to get the error code, or wait till complete failure if it passes for the short term, and get a warranty replacement. I think the WD400 series has only a one year warranty period. Refer to http://www.wdc.com/en/products/curre...?Model=WD400BB Ah. Thanks for the heads up. Had been a while since I last checked the warranty period. |
#9
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On Fri, 6 Aug 2004 18:22:27 -0400, "Jenny"
wrote: It is clicking like something is hitting the case. It did this about a week ago and I just turned the system off, bought a new hard drive just in case and backed up everything. Is it possible that this can be fixed. It is a western digital wd400. It is only year and half old. Would spinrite software maybe help it? Any experience with this out there? Thanks much, dancer (Jenny) Is it a clank-clank-clank sound? I know it seems silly to ask that, but it happens that such a sound indicates a damaged or defective drive head. You will need to get it replaced if so. ---Atreju--- |
#10
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I would describe it as more of a click than a clank.
"Atreju" wrote in message ... Is it a clank-clank-clank sound? I know it seems silly to ask that, but it happens that such a sound indicates a damaged or defective drive head. You will need to get it replaced if so. ---Atreju--- --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004 |
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