warehouse club warning

I recently noticed that Sams Club was carrying "Ilford Galerie Professional
Inkjet Photo Range Smooth Gloss Paper" [sic] in 100 sheet boxes, and through
their web site you could also order "Ilford Galerie Professional Inkjet Photo
Range Smooth Pearl Paper" [sic], so I bought two boxes of the gloss and one of
the pearl.

Only when I went to make a print on the pearl, I saw immediately that it was
different than the "Ilford Galerie Professional Inkjet Photo Range Smooth Pearl
Paper" that I had used previously. It had a lower base brightness, a duller
finish and felt thinner despite the box being apparently the same size.

Here's Ilford's response:

"Many thanks for your email. We are sorry thqat you are dissapointed. the Sam`s
Club version of our media is NOT the same as the general brand found in Pro
dealers and is NOT covered in the sample pack. The description of the media in
the sample pack at 280gsm is correct for the media supplied via our dealer
channels where the sample pack was purchased. The packaging is very different
for the Sam`s media and sorry to say that you should have purchased the media
via the same dealer route as the sample pack. Your comments will be passed over
to our marketing group, but the Sam`s media although to the same standards is
very different and is why the media is cheaper. We do not include the Sam`s
version in our sample packs as this is the only outlet for this version
generally. "

Kind of interesting that the name on the box is exactly the same for two "very
different" products.

Sigh....

"Many thanks for your email. We are sorry thqat you are
dissapointed. the Sam`s Club version of our media is NOT the same as
the general brand found in Pro dealers and is NOT covered in the

This is very common with mega-outlets. Walmart, Costco (I think),
Home Depot, etc., all commission products to their own lower
specifications, and then sell those products cheaper than their
competitors. At Home Depot, at least, these products usually
(always?) have a different product number, with an "a" at the end, for
example.

-Joel

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Dr. Joel M. Hoffman wrote:

"Many thanks for your email. We are sorry thqat you are
dissapointed. the Sam`s Club version of our media is NOT the same as
the general brand found in Pro dealers and is NOT covered in the



This is very common with mega-outlets. Walmart, Costco (I think)

Costco sells the Kirkland (store) brand. While we think it is made by
Ilford, they make no claim to that. The nice thing about Costco is that
they have a return policy unmatched by other. Sams club is Walmart. I
do not like the way they take advantage of their employees and see no
advantage of doing business with them.

,
Home Depot, etc., all commission products to their own lower
specifications, and then sell those products cheaper than their
competitors. At Home Depot, at least, these products usually
(always?) have a different product number, with an "a" at the end, for
example.

-Joel

----------------------------------------------------------------------------
Free 35mm lens/digicam reviews: http://www.exc.com/photography
----------------------------------------------------------------------------

Dr. Joel M. Hoffman wrote:
"Many thanks for your email. We are sorry thqat you are
dissapointed. the Sam`s Club version of our media is NOT the same as
the general brand found in Pro dealers and is NOT covered in the


This is very common with mega-outlets. Walmart, Costco (I think),
Home Depot, etc., all commission products to their own lower
specifications, and then sell those products cheaper than their
competitors. At Home Depot, at least, these products usually
(always?) have a different product number, with an "a" at the end, for
example.

-Joel

That's the case for other kinds of products. A suit or dress from a top-name designer may look
similar in a discount store and a higher-cost store, but there are differences in the material and
the quality of manufacture. Caveat emptor.

"Marvin" wrote in message
...
Dr. Joel M. Hoffman wrote:
"Many thanks for your email. We are sorry thqat you are
dissapointed. the Sam`s Club version of our media is NOT the same as
the general brand found in Pro dealers and is NOT covered in the


This is very common with mega-outlets. Walmart, Costco (I think),
Home Depot, etc., all commission products to their own lower
specifications, and then sell those products cheaper than their
competitors. At Home Depot, at least, these products usually
(always?) have a different product number, with an "a" at the end, for
example.

-Joel

That's the case for other kinds of products. A suit or dress from a top-name
designer may look
similar in a discount store and a higher-cost store, but there are differences
in the material and
the quality of manufacture. Caveat emptor.

I would claim that this is RARELY the case for other kinds of products -- at
least when they are from the SAME maker and LABELED with the SAME LABEL.

SamSez wrote:
"Marvin" wrote in message
...

Dr. Joel M. Hoffman wrote:

"Many thanks for your email. We are sorry thqat you are
dissapointed. the Sam`s Club version of our media is NOT the same as
the general brand found in Pro dealers and is NOT covered in the


This is very common with mega-outlets. Walmart, Costco (I think),
Home Depot, etc., all commission products to their own lower
specifications, and then sell those products cheaper than their
competitors. At Home Depot, at least, these products usually
(always?) have a different product number, with an "a" at the end, for
example.

-Joel

That's the case for other kinds of products. A suit or dress from a top-name

designer may look

similar in a discount store and a higher-cost store, but there are differences

in the material and

the quality of manufacture. Caveat emptor.


I would claim that this is RARELY the case for other kinds of products -- at
least when they are from the SAME maker and LABELED with the SAME LABEL.


Very often a large chain of stores will order a product, such as a
computer, built to their specifications, and it will have a model number
specific to that chain. This prevents direct comparisons of pricing
between store chains, and makes claims of matching prices on 'identical
merchandise' a safe bet. A wise purchaser keeps aware of such ploys,
and does his homework, examines products, and KNOWS what he is buying.
To do less courts disappointment.


--
Ron Hunter

"Ron Hunter" wrote in message
...
SamSez wrote:
"Marvin" wrote in message
...

Dr. Joel M. Hoffman wrote:

"Many thanks for your email. We are sorry thqat you are
dissapointed. the Sam`s Club version of our media is NOT the same as
the general brand found in Pro dealers and is NOT covered in the


This is very common with mega-outlets. Walmart, Costco (I think),
Home Depot, etc., all commission products to their own lower
specifications, and then sell those products cheaper than their
competitors. At Home Depot, at least, these products usually
(always?) have a different product number, with an "a" at the end, for
example.

-Joel

That's the case for other kinds of products. A suit or dress from a
top-name

designer may look

similar in a discount store and a higher-cost store, but there are
differences

in the material and

the quality of manufacture. Caveat emptor.


I would claim that this is RARELY the case for other kinds of products -- at
least when they are from the SAME maker and LABELED with the SAME LABEL.


Very often a large chain of stores will order a product, such as a
computer, built to their specifications, and it will have a model number
specific to that chain. This prevents direct comparisons of pricing
between store chains, and makes claims of matching prices on 'identical
merchandise' a safe bet. A wise purchaser keeps aware of such ploys,
and does his homework, examines products, and KNOWS what he is buying.
To do less courts disappointment.


--
Ron Hunter

Sorry Ron, but when the name on the box is ABSOLUTELY IDENTICAL, what more can
you 'know' short of opening the package? If you bought a box of Kellogg's Corn
Flakes at a warehouse club, what would YOU expect to be inside -- seriously?
Something different than what you buy at Piggly-Wiggly? I doubt it.

On Fri, 25 Mar 2005 15:29:28 GMT, SamSez wrote:

I recently noticed that Sams Club was carrying "Ilford Galerie Professional
Inkjet Photo Range Smooth Gloss Paper" [sic] in 100 sheet boxes, and through
their web site you could also order "Ilford Galerie Professional Inkjet Photo
Range Smooth Pearl Paper" [sic], so I bought two boxes of the gloss and one of
the pearl.

Only when I went to make a print on the pearl, I saw immediately that it was
different than the "Ilford Galerie Professional Inkjet Photo Range Smooth Pearl
Paper" that I had used previously. It had a lower base brightness, a duller
finish and felt thinner despite the box being apparently the same size.

Here's Ilford's response:

"Many thanks for your email. We are sorry thqat you are dissapointed. the Sam`s
Club version of our media is NOT the same as the general brand found in Pro
dealers and is NOT covered in the sample pack. The description of the media in
the sample pack at 280gsm is correct for the media supplied via our dealer
channels where the sample pack was purchased. The packaging is very different
for the Sam`s media and sorry to say that you should have purchased the media
via the same dealer route as the sample pack. Your comments will be passed over
to our marketing group, but the Sam`s media although to the same standards is
very different and is why the media is cheaper. We do not include the Sam`s
version in our sample packs as this is the only outlet for this version
generally. "

Kind of interesting that the name on the box is exactly the same for two "very
different" products.

Sigh....

Any company that pulls tricks like this deserves to go bankrupt. Ooops...
Ilford IS bankrupt. Justice?

Pete

Pete wrote:

On Fri, 25 Mar 2005 15:29:28 GMT, SamSez wrote:



I recently noticed that Sams Club was carrying "Ilford Galerie Professional
Inkjet Photo Range Smooth Gloss Paper" [sic] in 100 sheet boxes, and through
their web site you could also order "Ilford Galerie Professional Inkjet Photo
Range Smooth Pearl Paper" [sic], so I bought two boxes of the gloss and one of
the pearl.

Only when I went to make a print on the pearl, I saw immediately that it was
different than the "Ilford Galerie Professional Inkjet Photo Range Smooth Pearl
Paper" that I had used previously. It had a lower base brightness, a duller
finish and felt thinner despite the box being apparently the same size.

Here's Ilford's response:

"Many thanks for your email. We are sorry thqat you are dissapointed. the Sam`s
Club version of our media is NOT the same as the general brand found in Pro
dealers and is NOT covered in the sample pack. The description of the media in
the sample pack at 280gsm is correct for the media supplied via our dealer
channels where the sample pack was purchased. The packaging is very different
for the Sam`s media and sorry to say that you should have purchased the media
via the same dealer route as the sample pack. Your comments will be passed over
to our marketing group, but the Sam`s media although to the same standards is
very different and is why the media is cheaper. We do not include the Sam`s
version in our sample packs as this is the only outlet for this version
generally. "

Kind of interesting that the name on the box is exactly the same for two "very
different" products.

Sigh....



Any company that pulls tricks like this deserves to go bankrupt. Ooops...
Ilford IS bankrupt. Justice?



Ilford did not pull tricks. They just sold a reduced quality product
based on a customers specifications and packaged it differently.
Hopefully they gave it a different name. The tricks are from Walmart.

Pete

"measekite" wrote in message
news


Pete wrote:

On Fri, 25 Mar 2005 15:29:28 GMT, SamSez wrote:



I recently noticed that Sams Club was carrying "Ilford Galerie Professional
Inkjet Photo Range Smooth Gloss Paper" [sic] in 100 sheet boxes, and through
their web site you could also order "Ilford Galerie Professional Inkjet
Photo
Range Smooth Pearl Paper" [sic], so I bought two boxes of the gloss and one
of
the pearl.

Only when I went to make a print on the pearl, I saw immediately that it was
different than the "Ilford Galerie Professional Inkjet Photo Range Smooth
Pearl
Paper" that I had used previously. It had a lower base brightness, a duller
finish and felt thinner despite the box being apparently the same size.

Here's Ilford's response:

"Many thanks for your email. We are sorry thqat you are dissapointed. the
Sam`s
Club version of our media is NOT the same as the general brand found in Pro
dealers and is NOT covered in the sample pack. The description of the media
in
the sample pack at 280gsm is correct for the media supplied via our dealer
channels where the sample pack was purchased. The packaging is very
different
for the Sam`s media and sorry to say that you should have purchased the
media
via the same dealer route as the sample pack. Your comments will be passed
over
to our marketing group, but the Sam`s media although to the same standards
is
very different and is why the media is cheaper. We do not include the Sam`s
version in our sample packs as this is the only outlet for this version
generally. "

Kind of interesting that the name on the box is exactly the same for two
"very
different" products.

Sigh....



Any company that pulls tricks like this deserves to go bankrupt. Ooops...
Ilford IS bankrupt. Justice?



Ilford did not pull tricks. They just sold a reduced quality product
based on a customers specifications and packaged it differently.
Hopefully they gave it a different name. The tricks are from Walmart.

Pete



In case I didn't make it clear enough in my original post, they did NOT give it
a different name. That is my point.