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Cannot Reboot Manually
Hi,
Problem: I cannot get the computer to reboot. So I tried the F8 start-up. It boots up, shows the two screens (WIN98 & HP) & then shuts off. Right before this happened, I'd downloaded & ran avast (antivirus). It found 2 trojans, which I put in their chest as recommended. These were trojana-169 & trojan-rehman (something like that). Affected kernal & winsock .dlls. I then downloaded some freeware for spy blocking & removal along with the mozilla fox (?) browser. I also have zone alarm loaded as well as hijackthis, cwshredder & adaware. But I cannot get the computer to reboot! I read that one of the antiviruses may be getting in the way of the start-up process but I have no idea how to stop this or even if it's causing the problem. I could certainly use some help. Ann running WIN 98se |
#2
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I help many friends in the same problem.
Fail to reboot can be a lot of reasons, instead of investigate what causes the failure, my advice to all my friends is just reformat the HD, and rebuilt OS from scratch. Understand this maybe a lot of hard work, how complicate your PC is? can you save all your data and jsut reinstall the WindowOS again? "Ann" ... Hi, Problem: I cannot get the computer to reboot. So I tried the F8 start-up. It boots up, shows the two screens (WIN98 & HP) & then shuts off. Right before this happened, I'd downloaded & ran avast (antivirus). It found 2 trojans, which I put in their chest as recommended. These were trojana-169 & trojan-rehman (something like that). Affected kernal & winsock .dlls. I then downloaded some freeware for spy blocking & removal along with the mozilla fox (?) browser. I also have zone alarm loaded as well as hijackthis, cwshredder & adaware. But I cannot get the computer to reboot! I read that one of the antiviruses may be getting in the way of the start-up process but I have no idea how to stop this or even if it's causing the problem. I could certainly use some help. Ann running WIN 98se |
#3
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In article , the_red_hibiscus@yahoo-
dot-com.no-spam.invalid says... Hi, Problem: I cannot get the computer to reboot. So I tried the F8 start-up. It boots up, shows the two screens (WIN98 & HP) & then shuts off. Right before this happened, I'd downloaded & ran avast (antivirus). It found 2 trojans, which I put in their chest as recommended. These were trojana-169 & trojan-rehman (something like that). Affected kernal & winsock .dlls. I then downloaded some freeware for spy blocking & removal along with the mozilla fox (?) browser. I also have zone alarm loaded as well as hijackthis, cwshredder & adaware. But I cannot get the computer to reboot! I read that one of the antiviruses may be getting in the way of the start-up process but I have no idea how to stop this or even if it's causing the problem. I could certainly use some help. Ann running WIN 98se I guess you don't mean reboot, but just boot into windows at any time. Have you tried booting into safe mode? -- Pete Ives Remove All_stRESS before sending me an email |
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