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#1
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Hard drive clunking, now seems dead
I just built a new machine. (This is the fourth I've put together.)
Into it I put a Maxtor DiamondMax Plus 9. The machine booted fine to the BIOS, found all the hardware, and I began to run the Windows XP install. While XP was making the second partition, the drive started to make a strange clunking noise, unlike any normal drive noise I've heard. But then the partition completed and I assumed things were okay. I installed Windows XP without hearing the noise again, then a load of device drivers, with several reboots, and things seemed fine. Then, while installing the Mozilla web browser, the noise returned, a clunking, choking noise. And this time it didn't stop. Windows became unresponsive, then froze, then the machine rebooted. Now any attempt to boot the hard disk gives me: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. Does this mean the hard disk is a dud and needs to be returned? Was it something I've done during the machine build? Could the problem be caused by some other component being at fault? Thanks for any advice you can offer. My brother (whom the machine is for) is gonna be very upset when I tell him something's wrong. -- Bob London, UK echo Mail fefsensmrrjyaheeoceoq\! | tr "jefroq\!" " |
#2
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Robert Downes wrote:
I just built a new machine. (This is the fourth I've put together.) Into it I put a Maxtor DiamondMax Plus 9. The machine booted fine to the BIOS, found all the hardware, and I began to run the Windows XP install. While XP was making the second partition, the drive started to make a strange clunking noise, unlike any normal drive noise I've heard. But then the partition completed and I assumed things were okay. I installed Windows XP without hearing the noise again, then a load of device drivers, with several reboots, and things seemed fine. Then, while installing the Mozilla web browser, the noise returned, a clunking, choking noise. And this time it didn't stop. Windows became unresponsive, then froze, then the machine rebooted. Now any attempt to boot the hard disk gives me: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. Does this mean the hard disk is a dud and needs to be returned? Was it something I've done during the machine build? Could the problem be caused by some other component being at fault? Thanks for any advice you can offer. My brother (whom the machine is for) is gonna be very upset when I tell him something's wrong. "It's dead, Jim!" |
#3
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"Robert Downes" wrote in message ... I just built a new machine. (This is the fourth I've put together.) Into it I put a Maxtor DiamondMax Plus 9. The machine booted fine to the BIOS, found all the hardware, and I began to run the Windows XP install. While XP was making the second partition, the drive started to make a strange clunking noise, unlike any normal drive noise I've heard. But then the partition completed and I assumed things were okay. I installed Windows XP without hearing the noise again, then a load of device drivers, with several reboots, and things seemed fine. Then, while installing the Mozilla web browser, the noise returned, a clunking, choking noise. And this time it didn't stop. Windows became unresponsive, then froze, then the machine rebooted. Now any attempt to boot the hard disk gives me: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. Does this mean the hard disk is a dud and needs to be returned? Was it something I've done during the machine build? Could the problem be caused by some other component being at fault? I had a maxtor diamond max quit after about 6 weeks... |
#4
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It sure sounds like the harddrive died. As for external causes, does your
Power Supply have adequate output to drive all your components? -- DaveW "Robert Downes" wrote in message ... I just built a new machine. (This is the fourth I've put together.) Into it I put a Maxtor DiamondMax Plus 9. The machine booted fine to the BIOS, found all the hardware, and I began to run the Windows XP install. While XP was making the second partition, the drive started to make a strange clunking noise, unlike any normal drive noise I've heard. But then the partition completed and I assumed things were okay. I installed Windows XP without hearing the noise again, then a load of device drivers, with several reboots, and things seemed fine. Then, while installing the Mozilla web browser, the noise returned, a clunking, choking noise. And this time it didn't stop. Windows became unresponsive, then froze, then the machine rebooted. Now any attempt to boot the hard disk gives me: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. Does this mean the hard disk is a dud and needs to be returned? Was it something I've done during the machine build? Could the problem be caused by some other component being at fault? Thanks for any advice you can offer. My brother (whom the machine is for) is gonna be very upset when I tell him something's wrong. -- Bob London, UK echo Mail fefsensmrrjyaheeoceoq\! | tr "jefroq\!" " |
#5
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DaveW wrote:
It sure sounds like the harddrive died. As for external causes, does your Power Supply have adequate output to drive all your components? Got an Antec TruePower 550W in there, because I did some research and found that the TruePower is a popular and highly regarded product. The drive is an SATA, by the way. I tried installing Windows again, but now Windows can see the drive and its partitions but will no longer attempt to recognise it as a valid volume. chkdsk fails to detect the drive at all. It looks like the drive is well and truly dud. I bought the drive from overclockers.co.uk and after describing this situation they informed me that the email is being sent to their support team. Are the retailer liable for a hard drive that fails on the day it arrives? Does anyone know if overclockers.co.uk are the sort of people that will honour such a replacement without quibbling? -- Bob London, UK echo Mail fefsensmrrjyaheeoceoq\! | tr "jefroq\!" " |
#6
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On Fri, 06 Feb 2004 00:20:58 +0000, Robert Downes
wrote: DaveW wrote: It sure sounds like the harddrive died. As for external causes, does your Power Supply have adequate output to drive all your components? Got an Antec TruePower 550W in there, because I did some research and found that the TruePower is a popular and highly regarded product. The drive is an SATA, by the way. I tried installing Windows again, but now Windows can see the drive and its partitions but will no longer attempt to recognise it as a valid volume. chkdsk fails to detect the drive at all. It looks like the drive is well and truly dud. I bought the drive from overclockers.co.uk and after describing this situation they informed me that the email is being sent to their support team. Are the retailer liable for a hard drive that fails on the day it arrives? Does anyone know if overclockers.co.uk are the sort of people that will honour such a replacement without quibbling? They ought to take it back if it failed then, and that's the route I'd take, since RMA to Maxtor might mean you get a refurb'd drive back... IIRC they do not guarantee that you'd get a new one, though you might since it's a current model. |
#7
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Robert Downes wrote:
Then, while installing the Mozilla web browser, the noise returned, a clunking, choking noise. And this time it didn't stop. Windows became unresponsive, then froze, then the machine rebooted. "The 'ard drive - she cannae do it, Keptin!" |
#8
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Cyde Weys wrote:
Robert Downes wrote: Then, while installing the Mozilla web browser, the noise returned, a clunking, choking noise. And this time it didn't stop. Windows became unresponsive, then froze, then the machine rebooted. "The 'ard drive - she cannae do it, Keptin!" LOL!! Glad to see at least /someone/ else is on the same wavelength! ;o) |
#9
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You can run the diagnostic software for the maxtor drive. It will either fix
it or fail it . Then just contact Maxtor and they will ship you another drive and you return the old one. The software spits out a code or information that tells the Maxtor people the drive is dead. I returned a drive under warrantee and they shipped back a bigger and better one. "Robert Downes" wrote in message ... I just built a new machine. (This is the fourth I've put together.) Into it I put a Maxtor DiamondMax Plus 9. The machine booted fine to the BIOS, found all the hardware, and I began to run the Windows XP install. While XP was making the second partition, the drive started to make a strange clunking noise, unlike any normal drive noise I've heard. But then the partition completed and I assumed things were okay. I installed Windows XP without hearing the noise again, then a load of device drivers, with several reboots, and things seemed fine. Then, while installing the Mozilla web browser, the noise returned, a clunking, choking noise. And this time it didn't stop. Windows became unresponsive, then froze, then the machine rebooted. Now any attempt to boot the hard disk gives me: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. Does this mean the hard disk is a dud and needs to be returned? Was it something I've done during the machine build? Could the problem be caused by some other component being at fault? Thanks for any advice you can offer. My brother (whom the machine is for) is gonna be very upset when I tell him something's wrong. -- Bob London, UK echo Mail fefsensmrrjyaheeoceoq\! | tr "jefroq\!" " |
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