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Corrupted display with AGP AIW 9700-9800 card
Hello all:
I am currently having a problem with my video and display that has got me ready to pull my hair out. About a month ago, I started having trouble with my video becoming corrupted after a period of inactivity. When I would come back to my computer (I usually leave it running) and turn on the monitor, the display was just a mass of lines and colored blocks. After a re-boot, the problem would fix itself, but it would happen again intermittently. There was no consistent pattern to the problem, sometimes it would happen and sometimes not. That didn't last long, however. Eventually, the problem got so bad that not even a re-boot would fix it and the POST screens were also corrupted and unreadable. Using my laptop, I went to the ATI support site and using the RMA request form, described the problem and waited for my RMA number. After receiving it, I sent the AGP AIW 9700 Pro card back to ATI. A week ago, I received a new(?) AIW 9800 as a replacement. After installing the card into my computer, the same problem occurred as soon as the computer booted (but POST was readable, corruption didn't happen till the switch to WIN XP boot). I booted into Win XP VGA mode (which worked just fine!!) and downloaded all the latest ATI drivers and software. After following the install instructions to the letter, the card came back up after the last re-boot working fine. For about a day. Now, I'm back to the same corrupted display, but only in Win XP (POST is always readable so far) and only AFTER a period of inactivity. It nevers happens when I am actually *using* the computer and at least for now, re-booting clears the problem. I thought it might be the monitor not coming out of power down mode, so I turned that off in Display properties. Didn't help. I also changed monitors while the display was corrupted and it did the same thing on a different monitor. The AIW card power connector is directly connected to the secondary floppy connector with no splitter. One thing I have noticed about the floppy is that every now and again on a soft re-boot, I get a "floppy disk fail" error at POST, but a cold boot clears it up and the floppy drive works fine. I am not new to computer repair, but I have never come across this particular problem. I have tried searching through the newsgroups, but no one seems to be having this particular problem. The computer is two years old and I built it myself (and it's not the first one, either). This has only been happening lately, so it can't be a compatibility issue, since the system has worked fine up to now. Also, I have added nothing new to the computer, either. Here are the specs of my system: Win XP Pro service pack 1 Soyo SY-KT400 Dragon Ultra Platinum mobo AMD Athlon XP 2.1 Ghz proc 1 GB Samsung DDR ram Two (2) Western Digital HDD in a RAID-0 array Antec 430 watt True Power PSU Audigy 2 soundcard Lite-On 48x CDRW Sony DRU500A Dvd multiformat burner Viewsonic PS790 monitor Two fans and one in side door (near video card) pulling air in Two fans in back blowing air out plus the PSU has a fan in bottom and in back Any help with this issue would be greatly appreciated, since I am at the end of my rope and out of ideas. Please respond here or via email to (remove the second .com - got to foil the spammers) Thanks, Mike |
#2
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Power supply dying?
"Mike C" wrote in message oups.com... Hello all: I am currently having a problem with my video and display that has got me ready to pull my hair out. About a month ago, I started having trouble with my video becoming corrupted after a period of inactivity. When I would come back to my computer (I usually leave it running) and turn on the monitor, the display was just a mass of lines and colored blocks. After a re-boot, the problem would fix itself, but it would happen again intermittently. There was no consistent pattern to the problem, sometimes it would happen and sometimes not. That didn't last long, however. Eventually, the problem got so bad that not even a re-boot would fix it and the POST screens were also corrupted and unreadable. Using my laptop, I went to the ATI support site and using the RMA request form, described the problem and waited for my RMA number. After receiving it, I sent the AGP AIW 9700 Pro card back to ATI. A week ago, I received a new(?) AIW 9800 as a replacement. After installing the card into my computer, the same problem occurred as soon as the computer booted (but POST was readable, corruption didn't happen till the switch to WIN XP boot). I booted into Win XP VGA mode (which worked just fine!!) and downloaded all the latest ATI drivers and software. After following the install instructions to the letter, the card came back up after the last re-boot working fine. For about a day. Now, I'm back to the same corrupted display, but only in Win XP (POST is always readable so far) and only AFTER a period of inactivity. It nevers happens when I am actually *using* the computer and at least for now, re-booting clears the problem. I thought it might be the monitor not coming out of power down mode, so I turned that off in Display properties. Didn't help. I also changed monitors while the display was corrupted and it did the same thing on a different monitor. The AIW card power connector is directly connected to the secondary floppy connector with no splitter. One thing I have noticed about the floppy is that every now and again on a soft re-boot, I get a "floppy disk fail" error at POST, but a cold boot clears it up and the floppy drive works fine. I am not new to computer repair, but I have never come across this particular problem. I have tried searching through the newsgroups, but no one seems to be having this particular problem. The computer is two years old and I built it myself (and it's not the first one, either). This has only been happening lately, so it can't be a compatibility issue, since the system has worked fine up to now. Also, I have added nothing new to the computer, either. Here are the specs of my system: Win XP Pro service pack 1 Soyo SY-KT400 Dragon Ultra Platinum mobo AMD Athlon XP 2.1 Ghz proc 1 GB Samsung DDR ram Two (2) Western Digital HDD in a RAID-0 array Antec 430 watt True Power PSU Audigy 2 soundcard Lite-On 48x CDRW Sony DRU500A Dvd multiformat burner Viewsonic PS790 monitor Two fans and one in side door (near video card) pulling air in Two fans in back blowing air out plus the PSU has a fan in bottom and in back Any help with this issue would be greatly appreciated, since I am at the end of my rope and out of ideas. Please respond here or via email to (remove the second .com - got to foil the spammers) Thanks, Mike |
#3
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Did you ever resolve this? I have the exact problem and can't figure it
out. -mike "Mike C" wrote in message oups.com... Hello all: I am currently having a problem with my video and display that has got me ready to pull my hair out. About a month ago, I started having trouble with my video becoming corrupted after a period of inactivity. When I would come back to my computer (I usually leave it running) and turn on the monitor, the display was just a mass of lines and colored blocks. After a re-boot, the problem would fix itself, but it would happen again intermittently. There was no consistent pattern to the problem, sometimes it would happen and sometimes not. That didn't last long, however. Eventually, the problem got so bad that not even a re-boot would fix it and the POST screens were also corrupted and unreadable. Using my laptop, I went to the ATI support site and using the RMA request form, described the problem and waited for my RMA number. After receiving it, I sent the AGP AIW 9700 Pro card back to ATI. A week ago, I received a new(?) AIW 9800 as a replacement. After installing the card into my computer, the same problem occurred as soon as the computer booted (but POST was readable, corruption didn't happen till the switch to WIN XP boot). I booted into Win XP VGA mode (which worked just fine!!) and downloaded all the latest ATI drivers and software. After following the install instructions to the letter, the card came back up after the last re-boot working fine. For about a day. Now, I'm back to the same corrupted display, but only in Win XP (POST is always readable so far) and only AFTER a period of inactivity. It nevers happens when I am actually *using* the computer and at least for now, re-booting clears the problem. I thought it might be the monitor not coming out of power down mode, so I turned that off in Display properties. Didn't help. I also changed monitors while the display was corrupted and it did the same thing on a different monitor. The AIW card power connector is directly connected to the secondary floppy connector with no splitter. One thing I have noticed about the floppy is that every now and again on a soft re-boot, I get a "floppy disk fail" error at POST, but a cold boot clears it up and the floppy drive works fine. I am not new to computer repair, but I have never come across this particular problem. I have tried searching through the newsgroups, but no one seems to be having this particular problem. The computer is two years old and I built it myself (and it's not the first one, either). This has only been happening lately, so it can't be a compatibility issue, since the system has worked fine up to now. Also, I have added nothing new to the computer, either. Here are the specs of my system: Win XP Pro service pack 1 Soyo SY-KT400 Dragon Ultra Platinum mobo AMD Athlon XP 2.1 Ghz proc 1 GB Samsung DDR ram Two (2) Western Digital HDD in a RAID-0 array Antec 430 watt True Power PSU Audigy 2 soundcard Lite-On 48x CDRW Sony DRU500A Dvd multiformat burner Viewsonic PS790 monitor Two fans and one in side door (near video card) pulling air in Two fans in back blowing air out plus the PSU has a fan in bottom and in back Any help with this issue would be greatly appreciated, since I am at the end of my rope and out of ideas. Please respond here or via email to (remove the second .com - got to foil the spammers) Thanks, Mike |
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