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Mustek 1200 III EP undetectable in any image program
In the past, this old scanner has occasionally complained about its
Twain interface after some scanning but would work again after a warm computer restart. The lid-detect function always worked, though I couldn't use it. Now, suddently, using any image program, including the one supplied with it (iPhoto Plus 4, I get the flag "Flatbed scanner not ready", and then, in the case of iPhoto Plus 4, I get "Twain error T009; error opening twain data source T015; unable to find twain source mgr, twain.dll -- copy twain.dll from source disk to Windows folder T039". No dialog window now displays when I open the scanner cover. The illumination lamp is on. All the Twain and Twunk files are in place. I did copy over the twain.dll file from the CD supplied with the scanner. No change. I then uninstalled iPhoto Plus 4 and manually removed all the twain and twunk folders and files, and then reinstalled iPhoto Plus 4, which apparently installs whatever software runs the scanner. I have never found, on my hard drive, whatever the latter is. No change. Since a Mustek tech-support page says says the peripheral configuration mode should be set to EPP, I tried that. No change. The scanner has previously always been used with this mode set to the D850GB motherboard's default, "Bi-directional". Mustek also claims that, given such non-detection of its scanner from an image program, if Windows in Safe Mode does detect the scanner, the problem is a software conflict. In may case, the problem persisted in Safe Mode. Actually, I didn't install any new programs between the time the scanner worked and when it didn't. I also tried running the copy of iPhoto Plus 4 that I had in the contents of my previous HD, which I have existing on my present one. Same symptoms. (That copy of iPhoto was never installed, just copied, onto my present HD. The same resulted from a backup HD I shoved into a module for it on my computer, but only set it as a slave. Same symptoms. I stronly doubt that the optical lid detector (LED-phototransistor sensor) has gone bad. Maybe other hardware in the scanner is bad, but I suspect some silly software problem. Of course, I loosened and reseated the parallel cable, to no avail. The line-lug-mounted power supply for the scanner seems to be at its normal temperature. What could I further check? What files constitute the scanner-driving software anyhow? How would I get Mustek -- US or Taiwan -- to solve this problem on this scanner I bought in 1998? ;-) Hmm. It's still a good scanner. . .once I replace the double-sided sticky tape holding its glass down -- with metal clips held by screws, so that the copy would stay evenly spaced from the scanning piece, even with a heavy book laid on top of it to keep it flat. Ray |
#2
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Raymond A. Chamberlin wrote:
In the past, this old scanner has occasionally complained about its Twain interface after some scanning but would work again after a warm computer restart. The lid-detect function always worked, though I couldn't use it. Now, suddently, using any image program, including the one supplied with it (iPhoto Plus 4, I get the flag "Flatbed scanner not ready", and then, in the case of iPhoto Plus 4, I get "Twain error T009; error opening twain data source T015; unable to find twain source mgr, twain.dll -- copy twain.dll from source disk to Windows folder T039". No dialog window now displays when I open the scanner cover. The illumination lamp is on. All the Twain and Twunk files are in place. I did copy over the twain.dll file from the CD supplied with the scanner. No change. I then uninstalled iPhoto Plus 4 and manually removed all the twain and twunk folders and files, and then reinstalled iPhoto Plus 4, which apparently installs whatever software runs the scanner. I have never found, on my hard drive, whatever the latter is. No change. Since a Mustek tech-support page says says the peripheral configuration mode should be set to EPP, I tried that. No change. The scanner has previously always been used with this mode set to the D850GB motherboard's default, "Bi-directional". Mustek also claims that, given such non-detection of its scanner from an image program, if Windows in Safe Mode does detect the scanner, the problem is a software conflict. In may case, the problem persisted in Safe Mode. Actually, I didn't install any new programs between the time the scanner worked and when it didn't. I also tried running the copy of iPhoto Plus 4 that I had in the contents of my previous HD, which I have existing on my present one. Same symptoms. (That copy of iPhoto was never installed, just copied, onto my present HD. The same resulted from a backup HD I shoved into a module for it on my computer, but only set it as a slave. Same symptoms. I stronly doubt that the optical lid detector (LED-phototransistor sensor) has gone bad. Maybe other hardware in the scanner is bad, but I suspect some silly software problem. Of course, I loosened and reseated the parallel cable, to no avail. The line-lug-mounted power supply for the scanner seems to be at its normal temperature. What could I further check? What files constitute the scanner-driving software anyhow? How would I get Mustek -- US or Taiwan -- to solve this problem on this scanner I bought in 1998? ;-) Hmm. It's still a good scanner. . .once I replace the double-sided sticky tape holding its glass down -- with metal clips held by screws, so that the copy would stay evenly spaced from the scanning piece, even with a heavy book laid on top of it to keep it flat. Ray It is sort of hard to follow the two prior messages and understand who has the problem, but perhaps I can help? I have the same scanner and have installed it on Win 98 and XP. Which OS are you dealing with? If all the software loads without a problem, there should have been a test to see if the scanner was detected. I assume you reached that point and it was NOT detected? Do you know that the parallel port your scanner is attached to works? You might want to attach your printer without the scanner to prove in the port. If you are using the pass through method (where the scanner is the first device on the port), I would remove the printer after you establish the port works, and get your scanner working by itself. In my case, I had so many problems with the pass through method that I installed a second parallel port in my computer. That solved a lot of problems. But first just get the scanner to work with a single port and no printer attached. Make sure your data cable is attached to the correct connector on the rear of the scanner and to the working parallel port on your computer. (Recently I took my scanner to a friends house to establish if her scanner was bad, and upon re-attaching my scanner hooked the data cable to the wrong connector on the scanner. I encountered the same type of problem as you have. Duh!!) Also check that your PS is getting power when you try to run the scanner. You could test the output with a DVM. The lamp on the scanner is controlled by the software if I recall correctly, so I don't believe it will come on unless the scanner is detected via the parallel port. Detection is also dependent upon the power reaching the scanner so that it can respond to the software. C:\WINDOWS\TWAIN_32\A4S2_600\WATCH.exe is the file that should turn on the scanner lamp. C:\Program Files\iPhoto Plus 4\PROGRAMS\IPE.EXE is the file that start Iphoto4 software. You could go to the individual files and double click on them to start the sequence. Write back after you see if your port is good, the software is present, the data cable is attached properly, and maybe I can help more. |
#3
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On Mon, 03 Jan 2005 13:42:29 GMT, Ken wrote:
Raymond A. Chamberlin wrote: In the past, this old scanner has occasionally complained about its Twain interface after some scanning but would work again after a warm computer restart. The lid-detect function always worked, though I couldn't use it. Now, suddently, using any image program, including the one supplied with it (iPhoto Plus 4, I get the flag "Flatbed scanner not ready", and then, in the case of iPhoto Plus 4, I get "Twain error T009; error opening twain data source T015; unable to find twain source mgr, twain.dll -- copy twain.dll from source disk to Windows folder T039". No dialog window now displays when I open the scanner cover. The illumination lamp is on. All the Twain and Twunk files are in place. I did copy over the twain.dll file from the CD supplied with the scanner. No change. I then uninstalled iPhoto Plus 4 and manually removed all the twain and twunk folders and files, and then reinstalled iPhoto Plus 4, which apparently installs whatever software runs the scanner. I have never found, on my hard drive, whatever the latter is. No change. Since a Mustek tech-support page says says the peripheral configuration mode should be set to EPP, I tried that. No change. The scanner has previously always been used with this mode set to the D850GB motherboard's default, "Bi-directional". Mustek also claims that, given such non-detection of its scanner from an image program, if Windows in Safe Mode does detect the scanner, the problem is a software conflict. In may case, the problem persisted in Safe Mode. Actually, I didn't install any new programs between the time the scanner worked and when it didn't. I also tried running the copy of iPhoto Plus 4 that I had in the contents of my previous HD, which I have existing on my present one. Same symptoms. (That copy of iPhoto was never installed, just copied, onto my present HD. The same resulted from a backup HD I shoved into a module for it on my computer, but only set it as a slave. Same symptoms. I stronly doubt that the optical lid detector (LED-phototransistor sensor) has gone bad. Maybe other hardware in the scanner is bad, but I suspect some silly software problem. Of course, I loosened and reseated the parallel cable, to no avail. The line-lug-mounted power supply for the scanner seems to be at its normal temperature. What could I further check? What files constitute the scanner-driving software anyhow? How would I get Mustek -- US or Taiwan -- to solve this problem on this scanner I bought in 1998? ;-) Hmm. It's still a good scanner. . .once I replace the double-sided sticky tape holding its glass down -- with metal clips held by screws, so that the copy would stay evenly spaced from the scanning piece, even with a heavy book laid on top of it to keep it flat. Ray Please see interleaved below: It is sort of hard to follow the two prior messages and understand who has the problem, but perhaps I can help? I have the same scanner and have installed it on Win 98 and XP. Which OS are you dealing with? Win98SE If all the software loads without a problem, there should have been a test to see if the scanner was detected. I assume you reached that point and it was NOT detected? I don't recall its having included that test. I do know that immediately thereafter, on trying to "Acquire" the scanner, I got the stated error messages. Do you know that the parallel port your scanner is attached to works? It was working with the scanner the last time I used it -- I think the day before. I did not try to use it with any other peripheral between times, or even remove either end of its cable to the scanner. You might want to attach your printer without the scanner to prove in the port. My printer uses USB. I found out some time ago that my printer (HP 5650) won't work right with a parallel bus chained through my scanner. I don't think it will work right, in the mode I'm using it, with a dedicated parallel bus. It's hard to believe that my parallel bus suddenly quit working, when I didn't touch its connections at all. If you are using the pass through method (where the scanner is the first device on the port), I would remove the printer after you establish the port works, and get your scanner working by itself. I don't have a pass-through hookup. The scanner is on my only parallel computer I/O and my printer uses USB only. In my case, I had so many problems with the pass through method that I installed a second parallel port in my computer. My old HP 932c printer USUALLY worked OK with that hookup, but I had to be told that the reason I couldn't get my new much-faster printer to work right, in that configuration, was due to that kluge. Luckily, I had an extra USB port (but a 7-ft cable just barely makes to the location of my printer. That solved a lot of problems. But first just get the scanner to work with a single port and no printer attached. Make sure your data cable is attached to the correct connector on the rear of the scanner and to the working parallel port on your computer. Yes, I haven't changed either connection since it worked. My computer has only one parallel I/O connection. (Recently I took my scanner to a friends house to establish if her scanner was bad, and upon re-attaching my scanner hooked the data cable to the wrong connector on the scanner. I encountered the same type of problem as you have. Duh!!) Yeah, well, I didn't touch MINE. It went south by itself. ;-) Also check that your PS is getting power when you try to run the scanner. You could test the output with a DVM. The lamp on the scanner is controlled by the software if I recall correctly, so I don't believe it will come on unless the scanner is detected via the parallel port. No, no, no! The lamp stays on on this model, whenever its plug is engaged with a hot power strip. Since this lamp stays lit, power is at least getting to part of the scanner. Detection is also dependent upon the power reaching the scanner so that it can respond to the software. C:\WINDOWS\TWAIN_32\A4S2_600\WATCH.exe is the file that should turn on the scanner lamp. It can't be for that purpose, because the lamp, as stated above, is ALWAYS on. Watch.exe is installed at that location [vers. 1.0.0.1, 180K]. C:\Program Files\iPhoto Plus 4\PROGRAMS\IPE.EXE is the file that start Iphoto4 software. You could go to the individual files and double click on them to start the sequence. I have done that with Ipe.exe and it brings up iPhoto 4 fine. I just did that, then clicked 'Start', in that program's main window, and then 'Scan'. The source window came up properly as it still has done starting from the Desktop item. Then, instead of clicking 'Acquire' in that window, I double-clicked Watch.exe in Windows Explorer. Absolutely nothing happened; I didn't even get any error flags. Write back after you see if your port is good, the software is present, the data cable is attached properly, and maybe I can help more. If YOUR scanner doesn't keep its illumination lamp on at all times that scanner is plugged into an AC source, you have a different model than mine, because I was informed by Mustek USA once (when I complained about the lamp's needless usage [I had to replace it once.]) that that is how the scanner I have is supposed to work. If this is a hardware problem on the scanner's circuit board, I suppose I'm out of luck, unless I run across a junked such board somewhere. Fat chance. I certainly don't think trouble-shooting at the board's component level is reasonable. But I think it's a software problem. (Naturally, I'm a retired hardware type.) I just wish I understood exactly which software files are involved in detecting the scanner IN MY EXACT UNIT. Ray |
#4
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Raymond A. Chamberlin wrote:
On Mon, 03 Jan 2005 13:42:29 GMT, Ken wrote: Raymond A. Chamberlin wrote: In the past, this old scanner has occasionally complained about its Twain interface after some scanning but would work again after a warm computer restart. The lid-detect function always worked, though I couldn't use it. Now, suddently, using any image program, including the one supplied with it (iPhoto Plus 4, I get the flag "Flatbed scanner not ready", and then, in the case of iPhoto Plus 4, I get "Twain error T009; error opening twain data source T015; unable to find twain source mgr, twain.dll -- copy twain.dll from source disk to Windows folder T039". No dialog window now displays when I open the scanner cover. The illumination lamp is on. All the Twain and Twunk files are in place. I did copy over the twain.dll file from the CD supplied with the scanner. No change. I then uninstalled iPhoto Plus 4 and manually removed all the twain and twunk folders and files, and then reinstalled iPhoto Plus 4, which apparently installs whatever software runs the scanner. I have never found, on my hard drive, whatever the latter is. No change. Since a Mustek tech-support page says says the peripheral configuration mode should be set to EPP, I tried that. No change. The scanner has previously always been used with this mode set to the D850GB motherboard's default, "Bi-directional". Mustek also claims that, given such non-detection of its scanner from an image program, if Windows in Safe Mode does detect the scanner, the problem is a software conflict. In may case, the problem persisted in Safe Mode. Actually, I didn't install any new programs between the time the scanner worked and when it didn't. I also tried running the copy of iPhoto Plus 4 that I had in the contents of my previous HD, which I have existing on my present one. Same symptoms. (That copy of iPhoto was never installed, just copied, onto my present HD. The same resulted from a backup HD I shoved into a module for it on my computer, but only set it as a slave. Same symptoms. I stronly doubt that the optical lid detector (LED-phototransistor sensor) has gone bad. Maybe other hardware in the scanner is bad, but I suspect some silly software problem. Of course, I loosened and reseated the parallel cable, to no avail. The line-lug-mounted power supply for the scanner seems to be at its normal temperature. What could I further check? What files constitute the scanner-driving software anyhow? How would I get Mustek -- US or Taiwan -- to solve this problem on this scanner I bought in 1998? ;-) Hmm. It's still a good scanner. . .once I replace the double-sided sticky tape holding its glass down -- with metal clips held by screws, so that the copy would stay evenly spaced from the scanning piece, even with a heavy book laid on top of it to keep it flat. Ray Please see interleaved below: It is sort of hard to follow the two prior messages and understand who has the problem, but perhaps I can help? I have the same scanner and have installed it on Win 98 and XP. Which OS are you dealing with? Win98SE Ray, That is the same OS that I use most of the time and am using now. If all the software loads without a problem, there should have been a test to see if the scanner was detected. I assume you reached that point and it was NOT detected? I don't recall its having included that test. I do know that immediately thereafter, on trying to "Acquire" the scanner, I got the stated error messages. It might be that the test occurs after it detects your scanner as being present? It has been a while since I installed the software, but there is a test during the installation. I thought it asked you if you wanted to do such a test? It really is a moot point, since detection would come first anyway. Do you know that the parallel port your scanner is attached to works? It was working with the scanner the last time I used it -- I think the day before. I did not try to use it with any other peripheral between times, or even remove either end of its cable to the scanner. I don't mean to be sarcastic, but often people assume that what worked yesterday still works today. In trouble shooting you must take nothing for granted and establish one building block at a time until you reach only one possibility left. Until it is established that it works on a printer, it is still a possible cause of your problem. You might want to attach your printer without the scanner to prove in the port. My printer uses USB. I found out some time ago that my printer (HP 5650) won't work right with a parallel bus chained through my scanner. I don't think it will work right, in the mode I'm using it, with a dedicated parallel bus. It's hard to believe that my parallel bus suddenly quit working, when I didn't touch its connections at all. So much for the pass through option. It is good to know that the cables have not been moved however. That doesn't mean they are good, just not connected improperly. If you are using the pass through method (where the scanner is the first device on the port), I would remove the printer after you establish the port works, and get your scanner working by itself. I don't have a pass-through hookup. The scanner is on my only parallel computer I/O and my printer uses USB only. In my case, I had so many problems with the pass through method that I installed a second parallel port in my computer. My old HP 932c printer USUALLY worked OK with that hookup, but I had to be told that the reason I couldn't get my new much-faster printer to work right, in that configuration, was due to that kluge. Luckily, I had an extra USB port (but a 7-ft cable just barely makes to the location of my printer. That solved a lot of problems. But first just get the scanner to work with a single port and no printer attached. Make sure your data cable is attached to the correct connector on the rear of the scanner and to the working parallel port on your computer. Yes, I haven't changed either connection since it worked. My computer has only one parallel I/O connection. As suggested above, I would establish the parallel port functioned properly on some other device. The CMOS settings should of course be EPP or ECP (bi-directional) and not standard parallel port. (Recently I took my scanner to a friends house to establish if her scanner was bad, and upon re-attaching my scanner hooked the data cable to the wrong connector on the scanner. I encountered the same type of problem as you have. Duh!!) Yeah, well, I didn't touch MINE. It went south by itself. ;-) Also check that your PS is getting power when you try to run the scanner. You could test the output with a DVM. The lamp on the scanner is controlled by the software if I recall correctly, so I don't believe it will come on unless the scanner is detected via the parallel port. No, no, no! The lamp stays on on this model, whenever its plug is engaged with a hot power strip. Since this lamp stays lit, power is at least getting to part of the scanner. The lamp might come on by default, but it should come on when the WATCH.exe is executed. When you load the installation software, this command is installed in your startup list. My guess is the icon for the scanner is in the bottom right hand corner indicating the scanner scan software is started. In my computer I stopped the scanner software from starting and created a batch file to start it only when I want it started. Seeing the light on would indicate a couple things however: First, power is getting to the scanner. It might not be the 15 volts that it is supposed to be, but it PROBABLY is. Secondly, it does indicate that some of the parallel port works if you can control it as mentioned below. It might not be working 100%, but some of it must be working. Detection is also dependent upon the power reaching the scanner so that it can respond to the software. C:\WINDOWS\TWAIN_32\A4S2_600\WATCH.exe is the file that should turn on the scanner lamp. It can't be for that purpose, because the lamp, as stated above, is ALWAYS on. Watch.exe is installed at that location [vers. 1.0.0.1, 180K]. If your light is on for the scanner, check to see if the scanner icon is in the bottom right hand corner of your screen. Right click on it and choose EXIT, YES. Did the light go out? Go to the WATCH.EXE file and double click on the file. Did it come on again? If so, you can control the light through the software. C:\Program Files\iPhoto Plus 4\PROGRAMS\IPE.EXE is the file that start Iphoto4 software. You could go to the individual files and double click on them to start the sequence. I have done that with Ipe.exe and it brings up iPhoto 4 fine. I just did that, then clicked 'Start', in that program's main window, and then 'Scan'. The source window came up properly as it still has done starting from the Desktop item. Then, instead of clicking 'Acquire' in that window, I double-clicked Watch.exe in Windows Explorer. Absolutely nothing happened; I didn't even get any error flags. If the icon for the scanner is not in the bottom right corner, the WATCH program did not start. If is there, then start IPE.exe and go to FILE, ACQUIRE, SELECT SOURCE and your scanner should be listed there. Is it? Write back after you see if your port is good, the software is present, the data cable is attached properly, and maybe I can help more. If YOUR scanner doesn't keep its illumination lamp on at all times that scanner is plugged into an AC source, you have a different model than mine, because I was informed by Mustek USA once (when I complained about the lamp's needless usage [I had to replace it once.]) that that is how the scanner I have is supposed to work. You are right, the light comes on by default. I used the batch file to control the scanner and only plug in the power when I am about to use it. The control of the light with WATCH.exe is valid however. Run the test above and you should be able to turn it on and off. If this is a hardware problem on the scanner's circuit board, I suppose I'm out of luck, unless I run across a junked such board somewhere. Fat chance. I certainly don't think trouble-shooting at the board's component level is reasonable. But I think it's a software problem. (Naturally, I'm a retired hardware type.) I just wish I understood exactly which software files are involved in detecting the scanner IN MY EXACT UNIT. Anything is possible, but I would not arrive at that conclusion yet. Ken Ray |
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Ray,
I did a lot of clipping of old text. Raymond A. Chamberlin wrote: Ray, That is the same OS that I use most of the time and am using now. It might be that the test occurs after it detects your scanner as being present? It has been a while since I installed the software, but there is a test during the installation. I thought it asked you if you wanted to do such a test? It really is a moot point, since detection would come first anyway. Do you know that the parallel port your scanner is attached to works? I don't mean to be sarcastic, but often people assume that what worked yesterday still works today. In trouble shooting you must take nothing for granted and establish one building block at a time until you reach only one possibility left. Until it is established that it works on a printer, it is still a possible cause of your problem. True, but I just think the probability of a flipped software bit somewhere, or a dead electrical component in the scanner, is much more probably the problem than this is. You are probably right, but until you establish for sure that the parallel port works, it remains a POSSIBLE cause of your problem. You might want to attach your printer without the scanner to prove in the port. So much for the pass through option. It is good to know that the cables have not been moved however. That doesn't mean they are good, just not connected improperly. As suggested above, I would establish the parallel port functioned properly on some other device. I have no device that can use a parallel bus, other than my present and past printers. I'd very much like not to disturb my present printer USB connection and its USB driver, in order to run it on the parallel-I/O bus; because my memory for tedious stuff is presently not all that good and I get fed up with fussing with computer problems all the time. I understand your reluctance, but unless you run a test on the port you can't know for sure. The CMOS settings should of course be EPP or ECP (bi-directional) and not standard parallel port. According to my BIOS Setup instructions, there is the choice of: 1. Output Only 2. Bi-directional (default) 3. EPP 4. ECP. I think that matches what I've seen when accessing this setup. I have always had my machine in its default mode, and my scanner has always before worked fine in that mode. (Well, sometimes TWAIN screwed up and I had to warm-start my computer.) I tried EPP, after the current problem occurred, but that did not correct the problem, so I set my BIOS back to the default. If your CMOS setting is set for default, it should be fine. The lamp might come on by default, I'm not sure what you mean by "default" here, but the bottom line on the lamp is that whenever there is AC power into the power supply at the scanner's plug, and the scanner power cable is connected to the scanner, that lamp is ON, perior. It's always been that way, and Mustek said it's supposed to be that way. What I mean is even if NO software was loaded the lamp would come on. Once the software is loaded for the control of the lamp, it should turn off and on the lamp if you follow the procedure I described using WATCH.EXE. but it should come on when the WATCH.exe is executed. When you load the installation software, this command is installed in your startup list. Yes, it's there. My guess is the icon for the scanner is in the bottom right hand corner Yes, it's there. indicating the scanner scan software is started. Whatever, but I get the two mentioned flags in sequence. The flags simply are stating that it did NOT see the scanner at the end of the cable attached to the parallel port. This could be due to several reasons, but one of them (power) is not likely since you see the lamp lit. That would indicate power is reaching the scanner. Other reasons could be corrupted software, bad parallel port or cable from the port, or defective logic in the scanner. In my computer I stopped the scanner software from starting and created a batch file to start it only when I want it started. Seeing the light on would indicate a couple things however: First, power is getting to the scanner. It might not be the 15 volts that it is supposed to be, but it PROBABLY is. That's just for the lamp, right? The power to the scanner is used for both the logic and the lamp. There is a regulator in the scanner (5 volt I think) that takes the 15 volts and converts it for the logic. The 15 volt input also is used for the lamp through an oscillator that provides a higher voltage for the lamp. Even it goes through a regulator, but I think it is a 12 volt one? The lamp is at its normal brightness. I would assume that your input voltage is good, since if it were low the lamp would probably not light. This does not mean everything is working on the scanner, but that the input is probably good. I might be able to find a test point for the power bus for the electronic circuitry, but I don't know what voltage that's supposed to be and would hope a problem showing up there would be less likely than a software problem. If I were to guess, (and I don't care much for guessing) that is what I would guess. For what it is worth, you could open up the scanner and see if you can reach the two regulators. A simple DVM should allow you to measure their output as they are both three terminal through-hole components if my memory serves me. I agree however, that you are more likely to find software or the port to be the problem. Secondly, it does indicate that some of the parallel port works if you can control it as mentioned below. It might not be working 100%, but some of it must be working. If your light is on for the scanner, check to see if the scanner icon is in the bottom right hand corner of your screen. It's there. Now this would seem to indicate that the software loaded properly and that all the files necessary were OK. Right click on it and choose EXIT, YES. Did the light go out? No. This is probably due to the fact it cannot see the scanner. It should have gone out if everything was working. Go to the WATCH.EXE file and double click on the file. Did it come on again? It stayed on. If so, you can control the light through the software. So, obviously, I CAN'T do that. Since you do not want to test the parallel port (and I understand why), removing ALL the software and reloading it is about all you can do. Remember to delete the directories created by the current installation so that no file such as the initialization files remain. If the icon for the scanner is not in the bottom right corner, the WATCH program did not start. If is there, then start IPE.exe and go to FILE, ACQUIRE, SELECT SOURCE and your scanner should be listed there. Is it? Yes. This is a little surprising in that I would have thought there would have been no scanner listed there. Who knows, it might be placed there even if it was not detected? You are right, the light comes on by default. I used the batch file to control the scanner and only plug in the power when I am about to use it. The control of the light with WATCH.exe is valid however. Run the test above and you should be able to turn it on and off. Well, I can't turn it off. See above. There is the file: C:\WINDOWS\TWAIN_32\A4S2_600\mtwm.ini that says: -------------- [Watch] LampStatus=1 GreenTime=15 ActiveTime=7352272 [CaseInfo] NewSetting=0 -------------- That portion of my file reads: [Watch] Model=A4S2600_Watch LampStatus=0 ActiveTime=4923599 GreenTime=20 CoverDriven=1 Timer3=500 ShowStartup=1 HasIcon=1 HasCoverDriven=1 HasStartup=1 HasMustUI=1 [CaseInfo] SettingSectionName=1200 III EP DSSectionName=A4S2INFO_600 NewSetting=1 UsePrivateSettingFile=1 Is that a correct setup? If I set 'LamStatus' to '0' and save that, the lamp still stays on. I have no idea what the other three settings relate to. That does not appear to be a complete setting as compared to mine. Listed below is another significant portion of that file. Notice the LPT1 setting. My guess you have no such setting? [A4S2INFO_600] Language=English DSLanguage=English Brand=Mustek DSName=1200 III EP UITitle="Mustek 1200 III EP " ScanSetting=NMLSPD Version=V1.0 DriverVer=2.02 F/WVersion=None Interface=EPP/LPT1 TestMode=0 MemBufSize=256 PreScanDpi=36 PreScanWidth=306 PreScanHeight=414 TAPreScanWidth=216 TAPreScanHeight=252 PreScanFile=MSTC0000.BMP TAPreScanFile=MSTC0001.BMP X_OptiMaxRes=600 Y_OptiMaxRes=1200 WtimeTick=60 Bbricon=0 BcolorMatch=0 CMTable=A32PCM.INI SupportResCount=13 SupportRes=72 100 150 200 300 400 600 900 1200 2400 4800 7200 9600 SupportCustomRes=0 CustomRes=72 9600 ResetRes=300 ResetResIndex=4 TextMaxRes=600 TextMaxResIndex=6 SlideInstall=1 MaxBufSize=672768 Anything is possible, but I would not arrive at that conclusion yet. The problem is probably due to the tsunami. Sick joke, here in CA.US. Ray Ken When I was working as a technician years ago, we used to say we were about to call in an Indian to dance with feathers and beads when we could not figure out the solution. Needless to say we did not do that, but it is a little frustrating to have tried many things and still not have succeeded. Rest assured, that the answer is there. You just need to ask the correct question after having eliminated other potential problems. It is NOT magic!! Look at it as a challenge. Ken |
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On Wed, 05 Jan 2005 13:53:26 GMT, Ken wrote:
I did a lot of clipping of old text. Raymond A. Chamberlin wrote: Ray, That is the same OS that I use most of the time and am using now. It might be that the test occurs after it detects your scanner as being present? It has been a while since I installed the software, but there is a test during the installation. I thought it asked you if you wanted to do such a test? It really is a moot point, since detection would come first anyway. Do you know that the parallel port your scanner is attached to works? I don't mean to be sarcastic, but often people assume that what worked yesterday still works today. In trouble shooting you must take nothing for granted and establish one building block at a time until you reach only one possibility left. Until it is established that it works on a printer, it is still a possible cause of your problem. True, but I just think the probability of a flipped software bit somewhere, or a dead electrical component in the scanner, is much more probably the problem than this is. You are probably right, but until you establish for sure that the parallel port works, it remains a POSSIBLE cause of your problem. You might want to attach your printer without the scanner to prove in the port. So much for the pass through option. It is good to know that the cables have not been moved however. That doesn't mean they are good, just not connected improperly. As suggested above, I would establish the parallel port functioned properly on some other device. I have no device that can use a parallel bus, other than my present and past printers. I'd very much like not to disturb my present printer USB connection and its USB driver, in order to run it on the parallel-I/O bus; because my memory for tedious stuff is presently not all that good and I get fed up with fussing with computer problems all the time. I understand your reluctance, but unless you run a test on the port you can't know for sure. The CMOS settings should of course be EPP or ECP (bi-directional) and not standard parallel port. According to my BIOS Setup instructions, there is the choice of: 1. Output Only 2. Bi-directional (default) 3. EPP 4. ECP. I think that matches what I've seen when accessing this setup. I have always had my machine in its default mode, and my scanner has always before worked fine in that mode. (Well, sometimes TWAIN screwed up and I had to warm-start my computer.) I tried EPP, after the current problem occurred, but that did not correct the problem, so I set my BIOS back to the default. If your CMOS setting is set for default, it should be fine. The lamp might come on by default, I'm not sure what you mean by "default" here, but the bottom line on the lamp is that whenever there is AC power into the power supply at the scanner's plug, and the scanner power cable is connected to the scanner, that lamp is ON, perior. It's always been that way, and Mustek said it's supposed to be that way. What I mean is even if NO software was loaded the lamp would come on. Once the software is loaded for the control of the lamp, it should turn off and on the lamp if you follow the procedure I described using WATCH.EXE. Well, in its present condition, the lamp stays on no matter what. When the scanner was working right, the light was always ON as long as power was applied to the scanner. However, I never tried, at that time, to see what would happen if I double-clicked Watch.exe. but it should come on when the WATCH.exe is executed. When you load the installation software, this command is installed in your startup list. Yes, it's there. My guess is the icon for the scanner is in the bottom right hand corner Yes, it's there. indicating the scanner scan software is started. Whatever, but I get the two mentioned flags in sequence. The flags simply are stating that it did NOT see the scanner at the end of the cable attached to the parallel port. This could be due to several reasons, but one of them (power) is not likely since you see the lamp lit. That would indicate power is reaching the scanner. The power input at the scanner's main board measures 15 v. Other reasons could be corrupted software, bad parallel port or cable from the port, or defective logic in the scanner. In my computer I stopped the scanner software from starting and created a batch file to start it only when I want it started. Seeing the light on would indicate a couple things however: First, power is getting to the scanner. It might not be the 15 volts that it is supposed to be, but it PROBABLY is. That's just for the lamp, right? The power to the scanner is used for both the logic and the lamp. There is a regulator in the scanner (5 volt I think) that takes the 15 volts and converts it for the logic. The 15 volt input also is used for the lamp through an oscillator that provides a higher voltage for the lamp. Even it goes through a regulator, but I think it is a 12 volt one? I located two components on the main board that appeared to be power regulators. I don't know their pinouts, but the only pins that measured significant voltages other than 15 v showed 3 and 12 v, respectively. The lamp is at its normal brightness. I would assume that your input voltage is good, since if it were low the lamp would probably not light. This does not mean everything is working on the scanner, but that the input is probably good. See above. I might be able to find a test point for the power bus for the electronic circuitry, but I don't know what voltage that's supposed to be and would hope a problem showing up there would be less likely than a software problem. If I were to guess, (and I don't care much for guessing) that is what I would guess. For what it is worth, you could open up the scanner and see if you can reach the two regulators. A simple DVM should allow you to measure their output as they are both three terminal through-hole components if my memory serves me. See above. I agree however, that you are more likely to find software or the port to be the problem. Secondly, it does indicate that some of the parallel port works if you can control it as mentioned below. It might not be working 100%, but some of it must be working. If your light is on for the scanner, check to see if the scanner icon is in the bottom right hand corner of your screen. It's there. Now this would seem to indicate that the software loaded properly and that all the files necessary were OK. How would that assure that ALL the files were loaded properly? Right click on it and choose EXIT, YES. Did the light go out? No. This is probably due to the fact it cannot see the scanner. It should have gone out if everything was working. Go to the WATCH.EXE file and double click on the file. Did it come on again? It stayed on. If so, you can control the light through the software. So, obviously, I CAN'T do that. Since you do not want to test the parallel port (and I understand why), removing ALL the software and reloading it is about all you can do. Remember to delete the directories created by the current installation so that no file such as the initialization files remain. If the icon for the scanner is not in the bottom right corner, the WATCH program did not start. If is there, then start IPE.exe and go to FILE, ACQUIRE, SELECT SOURCE and your scanner should be listed there. Is it? Yes. This is a little surprising in that I would have thought there would have been no scanner listed there. Who knows, it might be placed there even if it was not detected? You are right, the light comes on by default. I used the batch file to control the scanner and only plug in the power when I am about to use it. The control of the light with WATCH.exe is valid however. Run the test above and you should be able to turn it on and off. Well, I can't turn it off. See above. There is the file: C:\WINDOWS\TWAIN_32\A4S2_600\mtwm.ini that says: -------------- [Watch] LampStatus=1 GreenTime=15 ActiveTime=7352272 [CaseInfo] NewSetting=0 -------------- That portion of my file reads: [Watch] Model=A4S2600_Watch LampStatus=0 ActiveTime=4923599 GreenTime=20 CoverDriven=1 Timer3=500 ShowStartup=1 HasIcon=1 HasCoverDriven=1 HasStartup=1 HasMustUI=1 [CaseInfo] SettingSectionName=1200 III EP DSSectionName=A4S2INFO_600 NewSetting=1 UsePrivateSettingFile=1 This file, in my case, now reads the same as before, except for a different value of 'ActiveTime'. Is that a correct setup? If I set 'LamStatus' to '0' and save that, the lamp still stays on. I have no idea what the other three settings relate to. That does not appear to be a complete setting as compared to mine. Well, I have no idea how to get there from here. But I guess that would indicate the problem is not hardware in the scanner. I don't find any file by that name (with or without its extension) on the CD for my scanner. Is it somehow generated during installation? Listed below is another significant portion of that file. Notice the LPT1 setting. My guess you have no such setting? Where, in my case? As I mentioned, in my case, my BIOS is set to "Bidirectional", not EPP. [A4S2INFO_600] Language=English DSLanguage=English Brand=Mustek DSName=1200 III EP UITitle="Mustek 1200 III EP " ScanSetting=NMLSPD Version=V1.0 DriverVer=2.02 F/WVersion=None Interface=EPP/LPT1 TestMode=0 MemBufSize=256 PreScanDpi=36 PreScanWidth=306 PreScanHeight=414 TAPreScanWidth=216 TAPreScanHeight=252 PreScanFile=MSTC0000.BMP TAPreScanFile=MSTC0001.BMP X_OptiMaxRes=600 Y_OptiMaxRes=1200 WtimeTick=60 Bbricon=0 BcolorMatch=0 CMTable=A32PCM.INI SupportResCount=13 SupportRes=72 100 150 200 300 400 600 900 1200 2400 4800 7200 9600 SupportCustomRes=0 CustomRes=72 9600 ResetRes=300 ResetResIndex=4 TextMaxRes=600 TextMaxResIndex=6 SlideInstall=1 MaxBufSize=672768 Anything is possible, but I would not arrive at that conclusion yet. The problem is probably due to the tsunami. Sick joke, here in CA.US. Ray Ken When I was working as a technician years ago, we used to say we were about to call in an Indian to dance with feathers and beads when we could not figure out the solution. Needless to say we did not do that, but it is a little frustrating to have tried many things and still not have succeeded. Rest assured, that the answer is there. You just need to ask the correct question after having eliminated other potential problems. It is NOT magic!! Look at it as a challenge. I'm not really into challenges anymore. I suppose Mustek, either US or Taiwan, would really laugh if I asked them how to make one of their scanners bought in 1998 work. ;-) I couldn't find any answers to my problem on the Web anywhere. Incidentally, after Murphy got loose once and a bottle fell off a shelf above this scanner and broke its glass, I had the glass replaced at a glass shop, but the double-sided tape that held it didn't work very well thereafter, particularly when I would place a heavy book over the copy in order to keep it flat (the carriage even would hang up); so I improved that flaky method of securing the glass with four screwed-down metal clips. That totally did the job. I wonder if they still use sticky tape for this purpose in Taiwan. Ray Ken |
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Attached is the install log (found in Twain_32\A4s2_600) of my last
installation. I see 2 failures, FWIW. Ray |
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On Wed, 05 Jan 2005 13:53:26 GMT, Ken wrote:
This $%^*&))*&%$&* newsgroup wouldn't let me attach my last install log to a post here, calling it a 'binary file'. Maybe it was too long. It shows 2 failures and a "could not", but I don't know what they mean. I'll try to stick it herebelow: Ray *** Installation Started 1/5/5 21:52 *** Title: Mustek 1200 III EP V1.5 Source: D:\RUN.EXE INI File: C:\WINDOWS\S2600.INI INI Sect: OCR INI Item: setup INI Val: 0 INI Old: 0 INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: INSTALL INI Val: FAIL INI Old: OK Made Dir: C:\WINDOWS\TWAIN_32 Made Dir: C:\WINDOWS\TWAIN_32\A4S2_600 File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\UNWISE.EXE File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\tutorial.exe File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\eng.exe File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\help6l.exe File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\612ep_e.hlp File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\612ep_d.hlp File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\612ep_f.hlp File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\612ep_g.hlp File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\612ep_i.hlp File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\612ep_s.hlp File Copy: C:\WINDOWS\SYSTEM\A4S2600.VXD File Copy: C:\WINDOWS\SYSTEM\A4S2600.386 Date/Time: Following file not copied. File Copy: C:\WINDOWS\TWAIN_32.DLL File Copy: C:\WINDOWS\TWUNK_16.EXE File Copy: C:\WINDOWS\TWUNK_32.EXE Date/Time: Following file not copied. File Copy: C:\WINDOWS\TWAIN.DLL File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\FREE_EXE.EXE Made Dir: C:\WINDOWS\TWAIN Made Dir: C:\WINDOWS\TWAIN\A4S2_600 File Copy: C:\WINDOWS\TWAIN\A4S2_600\A4S2_600.DS File Copy: C:\WINDOWS\TWAIN\A4S2_600\LOGO0601.BMP File Copy: C:\WINDOWS\TWAIN\A4S2_600\A4S2_600.IOB File Copy: C:\WINDOWS\TWAIN\A4S2_600\PRESCAN.DLL File Copy: C:\WINDOWS\TWAIN\A4S2_600\Lead52.dll File Copy: C:\WINDOWS\TWAIN\A4S2_600\UI.EXE File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\WATCH.EXE File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\A4S2_600.IOB File Copy: C:\WINDOWS\MSVCRT40.DLL File Copy: C:\WINDOWS\MFC40.DLL File Copy: C:\WINDOWS\MFC40.DLL File Copy: C:\WINDOWS\system\msvcirt.dll File Copy: C:\WINDOWS\TWAIN\A4S2_600\MSTC0000.BMP File Copy: C:\WINDOWS\TWAIN_32\A4S2_600\MSTC0000.BMP File Copy: C:\WINDOWS\moffice.ini Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\MOCR.EXE File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\MSVCRT40.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\ImgView.exe File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Inbox.exe File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\LEAD51N.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\MFC40.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\MOffice.try File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\DeIsLog.1 File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\PANEL.EXE File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\mustui.exe File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\SCANMED.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\English.hlp File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\German.hlp File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\French.hlp File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Italian.hlp File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Spanish.hlp File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Dutch.hlp File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\PANEL_LD.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\PANEL_LF.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\PANEL_LG.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\PANEL_LI.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\PANEL_LS.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\PANEL_LC.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Mail_lc.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Mail_ld.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Mail_lf.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Mail_lg.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Mail_li.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Mail_ls.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\Maildll.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\SCAN_LD.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\SCAN_LF.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\SCAN_LG.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\SCAN_LI.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\SCAN_LS.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\SCAN_LC.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\INBOX_D.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\INBOX_F.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\INBOX_G.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\INBOX_I.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\INBOX_S.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\INBOX_C.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\IMGVEW_D.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\IMGVEW_F.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\IMGVEW_G.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\IMGVEW_I.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\IMGVEW_S.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice\IMGVEW_C.DLL Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Annot File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Annot\A2363.ant File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Annot\A2647.ant Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data\FISH.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data\BUTERFLY.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data\BALOON.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data\SAIL.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data\SFC.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data\SFX1.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Data\SFX2.JPG Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb\T2647.jpg File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb\T2363.jpg File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb\T2419.jpg File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb\T2322.jpg File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb\T2786.jpg File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb\T2824.jpg File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Thumb\T3109.jpg Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPLUS.EXE File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPCAP.EXE File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPFIND.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPHELP.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPGAMMA.TIF File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPLUS.HLP File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPLUS.INI File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPTW.EXE File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\KEYHOOK.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\README.TXT Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IMAGES File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IMAGES\IPGAMMA.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IMAGES\BIRDS.JPG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IMAGES\ORCH256.JPG Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\INSTALL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\INSTALL\IPPLOGO.UBM File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\INSTALL\IPHOTO.UBM Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\GREEN.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\BROWN.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\CYAN.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\FIRE.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\GOLD.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\BLUE.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\MAGENTA.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\PSEUDO.PAL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PALETTES\YELLOW.PAL Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PLUG_IN File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PLUG_IN\ICI.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PLUG_IN\CU.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\PLUG_IN\IPICI.EXE Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\license.txt File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\ACROREAD.REG File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\ACROREAD.EXE File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\ACROCORE.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\ACROGRAF.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\ACROPFS.DLL File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\VIEWLIB.DLL Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\FONTS File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\FONTS\ZD______.PFB File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\FONTS\SY______.PFB File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\FONTS\ZX______.PFB File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\FONTS\ZY______.PFB Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\HELP File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\HELP\HELP_R.PDF File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\HELP\README_R.TXT Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\PLUG_INS File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\ACROREAD\PLUG_INS\WEBLINK.API File Copy: C:\WINDOWS\ACROREAD.INI File Copy: C:\WINDOWS\ACROGRAF.INI File Copy: C:\WINDOWS\ATM.INI Made Dir: C:\Program Files\iPhoto Plus 4\MSCAN\Manual File Copy: C:\Program Files\iPhoto Plus 4\MSCAN\Manual\Iphoto_e.pdf INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: BRAND INI Val: Mustek INI Old: Mustek INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: VERSION INI Val: V1.5 INI Old: V1.5 INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: DSLANGUAGE INI Val: None INI Old: None INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: SCANSETTING INI Val: NMLSPD INI Old: NMLSPD INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: 06000 INI Val: 600 III EP INI Old: 600 III EP INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: 08000 INI Val: 800 III EP INI Old: 800 III EP INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: 06060 INI Val: 606 III EP INI Old: 606 III EP INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: 12000 INI Val: 1200 III EP INI Old: 1200 III EP INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: DRIVER INI Val: A4S2_600.iob INI Old: A4S2_600.iob INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: WARMUPTICKS INI Val: 60000 INI Old: 60000 INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: LANGUAGE INI Val: English INI Old: English INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: DSNAME INI Val: 1200 III EP INI Old: 1200 III EP INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: PACKAGENAME INI Val: Flatbed Scanner [EPP] INI Old: Flatbed Scanner [EPP] INI File: C:\WINDOWS\WIN.INI INI Sect: A4S2INFO_600 INI Item: INSTALL INI Val: OK INI Old: FAIL INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: ScanMode INI Val: 2 INI Old: 2 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: DpiScale INI Val: 0 INI Old: 0 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: ScanRes INI Val: 300 INI Old: 300 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: ResIndex INI Val: 4 INI Old: 4 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: PaperSize INI Val: 3 INI Old: 3 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: Frame INI Val: 0 0 305 414 INI Old: 0 0 305 414 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: Brightness INI Val: 0 0 0 0 INI Old: 0 0 0 0 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: Gamma INI Val: 14 14 14 10 INI Old: 14 14 14 10 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: Contrast INI Val: 0 0 0 0 INI Old: 0 0 0 0 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: DeMoire INI Val: 0 INI Old: 0 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: FilterMode INI Val: 0 INI Old: 0 INI File: C:\WINDOWS\WIN.INI INI Sect: Slim New UI INI Item: Language INI Val: 0 INI Old: 0 INI File: C:\WINDOWS\WIN.INI INI Sect: EasyScan INI Item: Brand INI Val: Mustek INI Old: Mustek INI File: C:\WINDOWS\WIN.INI INI Sect: EasyScan INI Item: Model INI Val: 1200 III EP INI Old: 1200 III EP INI File: C:\WINDOWS\WIN.INI INI Sect: EasyScan INI Item: Package INI Val: cover sensor INI Old: cover sensor INI File: C:\WINDOWS\WIN.INI INI Sect: EasyScan INI Item: Ver INI Val: Ver1.5 INI Old: Ver1.5 INI File: C:\WINDOWS\WIN.INI INI Sect: EasyScan INI Item: Help INI Val: C:\WINDOWS\TWAIN_32\A4S2_600\612EP INI Old: C:\WINDOWS\TWAIN_32\A4S2_600\612EP INI File: C:\WINDOWS\WIN.INI INI Sect: EasyScan INI Item: Type INI Val: "" INI File: C:\WINDOWS\WIN.INI INI Sect: Scanning Desktop INI Item: Brand INI Val: Mustek INI Old: Mustek INI File: C:\WINDOWS\WIN.INI INI Sect: Scanning Desktop INI Item: Package INI Val: Scanning Desktop INI Old: Scanning Desktop INI File: C:\WINDOWS\WIN.INI INI Sect: Scanning Desktop INI Item: Ver INI Val: V1.5 INI Old: V1.5 INI File: C:\WINDOWS\WATCH.INI INI Sect: Scanning Desktop INI Item: Path INI Val: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice INI Old: C:\Program Files\iPhoto Plus 4\MSCAN\Msoffice INI File: C:\WINDOWS\WATCH.INI INI Sect: Cover Driven INI Item: Cover Driven INI Val: Yes INI Old: Yes INI File: C:\WINDOWS\WATCH.INI INI Sect: Cover Driven INI Item: Method INI Val: Close2Open INI Old: Close2Open INI File: C:\WINDOWS\WATCH.INI INI Sect: Cover Driven INI Item: Status INI Val: Open INI Old: Open INI File: C:\WINDOWS\WATCH.INI INI Sect: Cover Driven INI Item: Timer3 INI Val: 500 INI Old: 500 INI File: C:\WINDOWS\WATCH.INI INI Sect: Show Startup Screen INI Item: Show Startup INI Val: Yes INI Old: Yes INI File: C:\WINDOWS\WATCH.INI INI Sect: Model Information INI Item: Model INI Val: A4S2600 INI Old: A4S2600 INI File: C:\WINDOWS\WATCH.INI INI Sect: Model Information INI Item: Path INI Val: A4S2_600 INI Old: A4S2_600 INI File: C:\WINDOWS\WATCH.INI INI Sect: Model Information INI Item: Driver INI Val: A4S2_600.IOB INI Old: A4S2_600.IOB INI File: C:\WINDOWS\WATCH.INI INI Sect: Model Information INI Item: DS INI Val: A4S2_600.DS INI Old: A4S2_600.DS INI File: C:\WINDOWS\WATCH.INI INI Sect: Model Information INI Item: Info INI Val: A4S2INFO_600 INI Old: A4S2INFO_600 INI File: C:\WINDOWS\WATCH.INI INI Sect: Model Information INI Item: Style INI Val: 1200 III EP INI Old: 1200 III EP INI New: Created INI INI File: C:\WINDOWS\TWAIN_32\A4S2_600\MTWM.INI INI Sect: Watch INI Item: LampStatus INI Val: 0 INI File: C:\WINDOWS\TWAIN_32\A4S2_600\MTWM.INI INI Sect: Watch INI Item: GreenTime INI Val: 15 INI File: C:\WINDOWS\TWAIN_32\A4S2_600\MTWM.INI INI Sect: CaseInfo INI Item: NewSetting INI Val: 0 INI File: C:\WINDOWS\moffice.ini INI Sect: Language INI Item: Name INI Val: English INI File: C:\WINDOWS\moffice.ini INI Sect: Scan Setting INI Item: ImageAp INI Val: C:\Program Files\iPhoto Plus 4\MSCAN\msoffice\ipplus\ipplus.exe INI File: C:\WINDOWS\moffice.ini INI Sect: Scan Setting INI Item: FileName INI Val: Ipplus.exe Shell Link: C:\WINDOWS\Start Menu\Programs\StartUp\Watch.lnk Icon Group: Mustek 1200IIIEP Icon Name: Direct Scan Icon Cmd: C:\WINDOWS\TWAIN_32\A4S2_600\watch.exe Icon Group: Mustek 1200IIIEP Icon Name: iPhotoPlus 1.2 Icon Cmd: C:\Program Files\iPhoto Plus 4\MSCAN\MsOffice\Ipplus\IPPLUS.EXE Icon Group: Mustek 1200IIIEP Icon Name: Tutorial Icon Cmd: C:\WINDOWS\TWAIN_32\A4S2_600\tutorial.exe Icon Group: Mustek 1200IIIEP Icon Name: Mustek 1200 III EP Help Icon Cmd: C:\WINDOWS\TWAIN_32\A4S2_600\612ep_e.hlp Icon Group: Mustek 1200IIIEP Icon Name: iPhotoPlus 1.2 User Manual Icon Cmd: C:\Program Files\iPhoto Plus 4\MSCAN\Acroread\ACROREAD.EXE C:\Program Files\iPhoto Plus 4\MSCAN\Manual\Iphoto_e.pdf Icon Group: Mustek 1200IIIEP Icon Name: Uninstall Icon Cmd: C:\WINDOWS\TWAIN_32\A4S2_600\UNWISE.EXE C:\WINDOWS\TWAIN_32\A4S2_600\INSTALL.LOG Could not Self-Register: C:\WINDOWS\TWAIN_32\A4S2_600\UNWISE.EXE |
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Please ignore this and refer to a later post that includes the
attachment mentioned here in its body. (Apparently attachments aren't allowed here.) Ray On Thu, 06 Jan 2005 01:42:43 -0800, Raymond A. Chamberlin wrote: Attached is the install log (found in Twain_32\A4s2_600) of my last installation. I see 2 failures, FWIW. Ray |
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Raymond A. Chamberlin wrote:
On Wed, 05 Jan 2005 13:53:26 GMT, Ken wrote: I did a lot of clipping of old text. What I mean is even if NO software was loaded the lamp would come on. Once the software is loaded for the control of the lamp, it should turn off and on the lamp if you follow the procedure I described using WATCH.EXE. Well, in its present condition, the lamp stays on no matter what. When the scanner was working right, the light was always ON as long as power was applied to the scanner. However, I never tried, at that time, to see what would happen if I double-clicked Watch.exe. The reason it stays on presently, is the scanner is not recognized and therefore the software (watch.exe) is unable to control the lamp. Since the lamp will come one even if the scanner is not connected to the computer, it will always be on. Remember, to make the lamp go OFF once the icon exists in the lower right corner of your screen, you must do the "Right click on it and choose EXIT, YES" routine. It is NOT working that way now because the software is unable to see the scanner. The software is loaded by virtue of the icon being present, and there not having been an error message saying that a file could not be found during the loading of that program. The power input at the scanner's main board measures 15 v. That is correct for the wall wart. Other reasons could be corrupted software, bad parallel port or cable from the port, or defective logic in the scanner. I located two components on the main board that appeared to be power regulators. I don't know their pinouts, but the only pins that measured significant voltages other than 15 v showed 3 and 12 v, respectively. One of the outside pins (the left one if I recall correctly, but don't hold me to this) should be the input voltage. In this case, 15v. The center pin is Ground. The right terminal is the output voltage, 12v. You might not be placing your common lead of your DVM to true ground when you measured the center terminal. Sometimes these circuits do not use the same ground as your computer uses. The other regulator should work the same way, but the output should be +5v. (I think) The marking on the regulators should read something like 9805 and 9812 indicating the +5 and +12 volt output. See above. If I were to guess, (and I don't care much for guessing) that is what I would guess. For what it is worth, you could open up the scanner and see if you can reach the two regulators. A simple DVM should allow you to measure their output as they are both three terminal through-hole components if my memory serves me. See above. I agree however, that you are more likely to find software or the port to be the problem. Now this would seem to indicate that the software loaded properly and that all the files necessary were OK. How would that assure that ALL the files were loaded properly? If the software were NOT loaded properly, there should have been an error message saying that a file was not found or could not load. Nothing is 100%, but that would be the case most of the time. This is probably due to the fact it cannot see the scanner. It should have gone out if everything was working. It stayed on. Since you do not want to test the parallel port (and I understand why), removing ALL the software and reloading it is about all you can do. Remember to delete the directories created by the current installation so that no file such as the initialization files remain. This is a little surprising in that I would have thought there would have been no scanner listed there. Who knows, it might be placed there even if it was not detected? That portion of my file reads: [Watch] Model=A4S2600_Watch LampStatus=0 ActiveTime=4923599 GreenTime=20 CoverDriven=1 Timer3=500 ShowStartup=1 HasIcon=1 HasCoverDriven=1 HasStartup=1 HasMustUI=1 [CaseInfo] SettingSectionName=1200 III EP DSSectionName=A4S2INFO_600 NewSetting=1 UsePrivateSettingFile=1 This file, in my case, now reads the same as before, except for a different value of 'ActiveTime'. Is that a correct setup? If I set 'LamStatus' to '0' and save that, the lamp still stays on. I have no idea what the other three settings relate to. That does not appear to be a complete setting as compared to mine. Well, I have no idea how to get there from here. But I guess that would indicate the problem is not hardware in the scanner. I don't find any file by that name (with or without its extension) on the CD for my scanner. Is it somehow generated during installation? The text I posted is NOT a new file, but part of the one you posted. mtwm.ini I would think much of that segment is not in your file of the same name due to the scanner not being detected. I simply pasted it to show you more was needed in that file besides the segment you cited. Listed below is another significant portion of that file. Notice the LPT1 setting. My guess you have no such setting? Where, in my case? As I mentioned, in my case, my BIOS is set to "Bidirectional", not EPP. If your setting in CMOS is bidirectional, that should be FINE. Different computers have different settings and verbiage. It is just important that it is able to communicate both ways, and either EPP, ECP or Bidirectional will do that. [A4S2INFO_600] Language=English DSLanguage=English Brand=Mustek DSName=1200 III EP UITitle="Mustek 1200 III EP " ScanSetting=NMLSPD Version=V1.0 DriverVer=2.02 F/WVersion=None Interface=EPP/LPT1 TestMode=0 MemBufSize=256 PreScanDpi=36 PreScanWidth=306 PreScanHeight=414 TAPreScanWidth=216 TAPreScanHeight=252 PreScanFile=MSTC0000.BMP TAPreScanFile=MSTC0001.BMP X_OptiMaxRes=600 Y_OptiMaxRes=1200 WtimeTick=60 Bbricon=0 BcolorMatch=0 CMTable=A32PCM.INI SupportResCount=13 SupportRes=72 100 150 200 300 400 600 900 1200 2400 4800 7200 9600 SupportCustomRes=0 CustomRes=72 9600 ResetRes=300 ResetResIndex=4 TextMaxRes=600 TextMaxResIndex=6 SlideInstall=1 MaxBufSize=672768 When I was working as a technician years ago, we used to say we were about to call in an Indian to dance with feathers and beads when we could not figure out the solution. Needless to say we did not do that, but it is a little frustrating to have tried many things and still not have succeeded. Rest assured, that the answer is there. You just need to ask the correct question after having eliminated other potential problems. It is NOT magic!! Look at it as a challenge. I'm not really into challenges anymore. I suppose Mustek, either US or Taiwan, would really laugh if I asked them how to make one of their scanners bought in 1998 work. ;-) I couldn't find any answers to my problem on the Web anywhere. Hell, they would laugh at you right after you bought the scanner. All they wanted to do with me is sell me a scanner. Two of the shipments arrived broken and I had one hell of a time getting it straightened out. There is NO WAY they will help you with this scanner. Incidentally, after Murphy got loose once and a bottle fell off a shelf above this scanner and broke its glass, I had the glass replaced at a glass shop, but the double-sided tape that held it didn't work very well thereafter, particularly when I would place a heavy book over the copy in order to keep it flat (the carriage even would hang up); so I improved that flaky method of securing the glass with four screwed-down metal clips. That totally did the job. I wonder if they still use sticky tape for this purpose in Taiwan. Ray I sort of enjoy challenges, since I am retired and have time for them. Even when I was a tech, I always viewed a problem as a puzzle. It was like a game, in that the problem was hiding and my job was to find it. True, there is frustration along the way, but it is also rewarding when you succeed. You also become a LITTLE smarter in the process. If I were you, I would first go back to your measurements of the voltage regulators making sure of their values with respect to the scanner ground. A good place to pick up ground would be on one of the electrolytic's negative lead. If they measured properly, I would assume your scanner was OK. Next since it doesn't sound like you will test the parallel port, I would COMPLETELY remove the software and load it again making sure the scanner is powered up while doing so. Be sure to delete the directories created by the current load of the software, because removal of software sometimes keeps files such as INI files. That might screw up your next installation. Finally, I saw your pasting of the install log in another message, but the install log is probably of little value and hard to decipher. Try the re-installation of the software as mentioned above. Ken Ken |
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