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#1
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Toshiba Trecra A4
Hi
I woundered if someone could give me some advice. I have a Toshiba Tracra A4 Laptop and which I have had for about 13 months but I have a major problem which I cannot resolve. The laptop turns off/reboot and random periods without any warnings, I have tried the following: 1. Removed the LCD cover, Main cover and double checked that everything was connected properply. 2. Removed memory and ensure that no dust was pressent and replaced. 3. Ensure that the Hard disk was not loose 4. Formatted my harddisk and install clean WinXP But I feel this is a hardware fault not a software one as after performing the above steps, it still happens, it could be 20 seconds after start Winxp or could be 20 minutes. It not overheating because if I start the computer up in the morning, it still happens (20 seconds, couple of minutes etc). Thank you. Paull |
#2
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Toshiba Trecra A4
PP wrote: Hi I woundered if someone could give me some advice. I have a Toshiba Tracra A4 Laptop and which I have had for about 13 months but I have a major problem which I cannot resolve. The laptop turns off/reboot and random periods without any warnings, I have tried the following: 1. Removed the LCD cover, Main cover and double checked that everything was connected properply. 2. Removed memory and ensure that no dust was pressent and replaced. 3. Ensure that the Hard disk was not loose 4. Formatted my harddisk and install clean WinXP But I feel this is a hardware fault not a software one as after performing the above steps, it still happens, it could be 20 seconds after start Winxp or could be 20 minutes. It not overheating because if I start the computer up in the morning, it still happens (20 seconds, couple of minutes etc). Thank you. Paull If it's fixable, it's either Ram, or HDD. Download memtest86+ from www.memtest.org Download the diagnostic utility from the manufacturer of your hard drive. Seatools from Seagate will do if you can't find it. |
#4
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Toshiba Trecra A4
Hi
I have tried that tool(s) to test the Memory, Hard Disk etc without any luck, all come ok. When I try to start up in Safe mode, 50% of the time it comes up with that the BIOS is not fully ACPI compatable. I upgraded my bios from 1.3 to 1.7 (from toshiba) but this still happens. I have reinstalled a clean copy of WINXP (formatted drive c, clean build) and still happens. I have removed the memory, cleaned it an insterted it into a different slot. Removed the HDD and ensure that no dust/dirt was present and refitted back in. When I am able to start up in Safe mode it SEEMS to be more stable as where I can use the Internet no problems, run programs no problems etc but as soon as I start up in normal mode, within about a minute or less it restarts the computer, the cycle just keeps happening. Could anyone give me any more advice, many thanks Paul. PP wrote: Hi Thank you, I will try that when I get home from work. Thanks. wrote: PP wrote: Hi I woundered if someone could give me some advice. I have a Toshiba Tracra A4 Laptop and which I have had for about 13 months but I have a major problem which I cannot resolve. The laptop turns off/reboot and random periods without any warnings, I have tried the following: 1. Removed the LCD cover, Main cover and double checked that everything was connected properply. 2. Removed memory and ensure that no dust was pressent and replaced. 3. Ensure that the Hard disk was not loose 4. Formatted my harddisk and install clean WinXP But I feel this is a hardware fault not a software one as after performing the above steps, it still happens, it could be 20 seconds after start Winxp or could be 20 minutes. It not overheating because if I start the computer up in the morning, it still happens (20 seconds, couple of minutes etc). Thank you. Paull If it's fixable, it's either Ram, or HDD. Download memtest86+ from www.memtest.org Download the diagnostic utility from the manufacturer of your hard drive. Seatools from Seagate will do if you can't find it. |
#5
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Toshiba Trecra A4
PP wrote: Hi I have tried that tool(s) to test the Memory, Hard Disk etc without any luck, all come ok. When I try to start up in Safe mode, 50% of the time it comes up with that the BIOS is not fully ACPI compatable. I upgraded my bios from 1.3 to 1.7 (from toshiba) but this still happens. I have reinstalled a clean copy of WINXP (formatted drive c, clean build) and still happens. I have removed the memory, cleaned it an insterted it into a different slot. Removed the HDD and ensure that no dust/dirt was present and refitted back in. When I am able to start up in Safe mode it SEEMS to be more stable as where I can use the Internet no problems, run programs no problems etc but as soon as I start up in normal mode, within about a minute or less it restarts the computer, the cycle just keeps happening. Could anyone give me any more advice, many thanks Not much on a laptop is economical to replace. You can go into the Bios, and disable as many devices as you can. And isolate a failing component of the motherboard. To see if you can get it stable. IIRC, the command to get in to Toshiba BIOS is ESC then F1, which is odd. ACPI can be silently disabled during the install process by pressing F7, where it asks you to press F6 to install storage devices. You will get no message indicating that ACPI was disabled. It's starting to look a lot like a dead laptop, though. |
#6
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Toshiba Trecra A4
Thanks for that
I have already installed WinXP so the option to silent the ACPI is not an option. Yes I am now getting the feeling that I have a dead laptop. Paul. wrote: PP wrote: Hi I have tried that tool(s) to test the Memory, Hard Disk etc without any luck, all come ok. When I try to start up in Safe mode, 50% of the time it comes up with that the BIOS is not fully ACPI compatable. I upgraded my bios from 1.3 to 1.7 (from toshiba) but this still happens. I have reinstalled a clean copy of WINXP (formatted drive c, clean build) and still happens. I have removed the memory, cleaned it an insterted it into a different slot. Removed the HDD and ensure that no dust/dirt was present and refitted back in. When I am able to start up in Safe mode it SEEMS to be more stable as where I can use the Internet no problems, run programs no problems etc but as soon as I start up in normal mode, within about a minute or less it restarts the computer, the cycle just keeps happening. Could anyone give me any more advice, many thanks Not much on a laptop is economical to replace. You can go into the Bios, and disable as many devices as you can. And isolate a failing component of the motherboard. To see if you can get it stable. IIRC, the command to get in to Toshiba BIOS is ESC then F1, which is odd. ACPI can be silently disabled during the install process by pressing F7, where it asks you to press F6 to install storage devices. You will get no message indicating that ACPI was disabled. It's starting to look a lot like a dead laptop, though. |
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