Maxtor One Touch II not recognized by Windows

So I've had a Maxtor One Touch II for awhile now doing nightly backups
with Norton Ghost. Today I needed to get something off of the backup
and I try to go into the drive and low and behold it is not in My
Computer! Norton didn't bother telling me this at any point so I had to
look in the logs, and as it turns out my last recovery point that was
successful was in March!

Anyway, I would love to be able to access this drive again to get what
I need off of it. Any ideas what could be going on here? I tried
plugging it into another XP machine and no luck with it there either!
It just does not get recognized.


Thanks!

Marcus

So I've had a Maxtor One Touch II for awhile now doing nightly backups
with Norton Ghost. Today I needed to get something off of the backup
and I try to go into the drive and low and behold it is not in My
Computer! Norton didn't bother telling me this at any point so I had to
look in the logs, and as it turns out my last recovery point that was
successful was in March!

Anyway, I would love to be able to access this drive again to get what
I need off of it. Any ideas what could be going on here? I tried
plugging it into another XP machine and no luck with it there either!
It just does not get recognized.

You have been duped! Having installed a product which claims to be a
reliable, does not relieve you from dilligent duty of maintaining it.
Two mistakes at once are costly.

Previously wrote:
So I've had a Maxtor One Touch II for awhile now doing nightly backups
with Norton Ghost. Today I needed to get something off of the backup
and I try to go into the drive and low and behold it is not in My
Computer! Norton didn't bother telling me this at any point so I had to
look in the logs, and as it turns out my last recovery point that was
successful was in March!

Nice! Throw this pice of trash software away immediately. Not too
surprising though. The german computer magazine c't recenlty tested
backup software and they found 3 (!) out of 22 to be reasonably
reliable and usable. The rest only earned a "don't use this"
recommendation.

Anyway, I would love to be able to access this drive again to get what
I need off of it. Any ideas what could be going on here? I tried
plugging it into another XP machine and no luck with it there either!
It just does not get recognized.

The Maxtor external drives are well-known for dying of heat
prematurely. Perhaps the most unreliable type of external drive
on the market. Looks like a job for professional data recovery
or the trash bin.

I am very sorry for you problems, but this serves to show that
the industry still takes normal users not seriouly.

Arno

I don't have time for diligent duty of maintaining it.

I guess I'll throw away this piece of crap and never buy anything from
Maxtor again. Thanks for the info.

Agreed. Very disappointing. What a piece of ****.


Thanks!

Marcus

Arno Wagner wrote:

Previously wrote:
So I've had a Maxtor One Touch II for awhile now doing nightly backups
with Norton Ghost. Today I needed to get something off of the backup
and I try to go into the drive and low and behold it is not in My
Computer! Norton didn't bother telling me this at any point so I had to
look in the logs, and as it turns out my last recovery point that was
successful was in March!

Nice! Throw this pice of trash software away immediately. Not too
surprising though. The german computer magazine c't recenlty tested
backup software and they found 3 (!) out of 22 to be reasonably
reliable and usable. The rest only earned a "don't use this"
recommendation.

Anyway, I would love to be able to access this drive again to get what
I need off of it. Any ideas what could be going on here? I tried
plugging it into another XP machine and no luck with it there either!
It just does not get recognized.

The Maxtor external drives are well-known for dying of heat
prematurely. Perhaps the most unreliable type of external drive
on the market. Looks like a job for professional data recovery
or the trash bin.

I am very sorry for you problems, but this serves to show that
the industry still takes normal users not seriouly.


Precisely what I've been saying for *many* months.

There are *very* few external boxes that I would consider decent.

The OneTouch is most certainly not one of them.

You really need to get a separate external box (with fan cooling - don't
believe a word of the "excellent passive cooling" garbage) and your own
choice of drive. Seagate, brand new Hitachi, or Samsung. Avoid Western
Digital and *especially* Maxtor.


Odie
--
Retrodata
www.retrodata.co.uk
Globally Local Data Recovery Experts

"Arno Wagner" wrote:
The german computer magazine c't recenlty tested
backup software and they found 3 (!) out of 22 to be reasonably
reliable and usable. The rest only earned a "don't use this"
recommendation.


Which were the three?

*TimDaniels*

Previously Timothy Daniels wrote:
"Arno Wagner" wrote:
The german computer magazine c't recenlty tested
backup software and they found 3 (!) out of 22 to be reasonably
reliable and usable. The rest only earned a "don't use this"
recommendation.

Which were the three?

"Backit Up", "Trueimage" and "Genie Backup".

The issues with the others were silent failures, lack of verify
option, misleading messages to the user and other signs of gross
incompetence on the side of the creators.

Arno

"Arno Wagner" wrote:
Previously Timothy Daniels wrote:
"Arno Wagner" wrote:
The german computer magazine c't recenlty tested
backup software and they found 3 (!) out of 22 to be reasonably
reliable and usable. The rest only earned a "don't use this"
recommendation.

Which were the three?

"Backit Up", "Trueimage" and "Genie Backup".

The issues with the others were silent failures, lack of verify
option, misleading messages to the user and other signs of gross
incompetence on the side of the creators.


Interesting. I assume the tested products all did partition
imaging and individual and batch file backups with the option
for incremental backups and compression, etc. to various media?
One of my discomforts with such software is the numerous
potential modes of failure and numerous possible failure points.
Since my needs are relatively simple and since I sometimes
need an available duplicate OS to be ready to go *right now*,
I use a utility that does just one thing - cloning. In that regard,
I've been quite happy with Casper XP
( www.FSSdev.com/products/casperxp/ ). I keep a recent clone
on a 2nd internal HD, and several more clones (each made at
various times in the past 2 months) on a removable tray. Any of
these clones can be up and running in the time that it takes to
reboot.

*TimDaniels*

Timothy Daniels wrote:
"Arno Wagner" wrote:
Previously Timothy Daniels wrote:
"Arno Wagner" wrote:
The german computer magazine c't recenlty tested
backup software and they found 3 (!) out of 22 to be reasonably
reliable and usable. The rest only earned a "don't use this"
recommendation.

Which were the three?

"Backit Up", "Trueimage" and "Genie Backup".

The issues with the others were silent failures, lack of verify
option, misleading messages to the user and other signs of gross
incompetence on the side of the creators.

Interesting. I assume the tested products all did partition imaging

Stupid assumption. Most dont do backup that crudely.

and individual and batch file backups with the option for incremental backups and
compression, etc. to various media?

One of my discomforts with such software is the numerous
potential modes of failure and numerous possible failure points.

Mindless stuff.

Since my needs are relatively simple and since I sometimes
need an available duplicate OS to be ready to go *right now*,
I use a utility that does just one thing - cloning. In that regard,
I've been quite happy with Casper XP
( www.FSSdev.com/products/casperxp/ ).

More fool you.

I keep a recent clone on a 2nd internal HD, and several more clones (each made at
various times in the past 2 months) on a removable tray.

Terminally stupid keeping backups on a system that flouts the standards, stupid.

Any of these clones can be up and running in the time that it takes to reboot.

And if you really need that sort of instant recovery, you need
a separate system because your stupid crude approach provides
no protection against hardware failure of other than the hard drive.