Compaq Proliant DL380

NuTCrAcKeR wrote:
Ok ... you have a G1

We still dont know what type of controller your drive(s) are connected to.

When the system boots up, and it counts the memory, and the shows you the
processors .... it will also list the array / scsi controllers and devices
attached to them.

Tell us what you see during this part of the system startup.

- LC

I see following
======
512 MB Detected

COMPAQ System BIOS - P17(09/27/2000)
Copyright 1982,2000 Compaq Computer Corporation, All rights reserved

Processor 1 initialized at 1.0 GHz/133 MHz with 256 Kbyte Catch
Processor 2 initialized at 1.0 GHz/133 MHz with 256 Kbyte Catch

Slot 4 COMPAQ Smart Array 5300 Contoller (rev A, v1.28) 1 Logical Drive
1794-Slot 4 Drive Array - Array Acceletor Battery Charge Low
Array Acceletor is temporarily disabled.
Array Acceletor Acceletor batteries have failed to charge and should
be replaced (Compaq spares #120978-001)

[Press F8 to run ROM configuration for Arrays Utility]

Scanning for SCSI Devices... No SCSI Devices detected

Press "F1" key to continue
"F10" for System Partition Utilities
=======

On pressing F10
get
The System Partition Untilities are not available on this system

Press any key to continue...

On Pressing a key a cursor flickers in the leftTop corner (same as
pressing F1)

- The machine had NT4 Server




wrote in message
ups.com...

wrote:
in fact it has 3 ULTRA3 SCSI 18.2GB disks.

Of course the Machine has slots for 4 such disks. Under the CD drive
there is possibilty for putting extra hard disks but they I believe
cannot be of the same type as those sticking out from front. In the
SCSI cable for extra drives there are only two sockets while power
supply has 3 sockets.

The Accellerator batteries, on the 5300, are in the form of a
daughterboard that attaches to the rear of the card. You will have to
find a replacement. I actually have a daughterboard off of a failed
3200 Controller...maybe Nutcracker can tell us if it would work on your
card.

Your system clearly does not have the System Partition installed on the
hard drive...you will have to use the SmartStart CD to access the
system utilities.

If you take Jez's advice and put this machine on a junk heap, please
tell me the heaps exact coordinates.

From the link Jez T gave I have been able to go upto
http://h18004.www1.hp.com/support/fi...sdownloads.asp

Trying to download, but it stops, first it stopped at 68mb now it has
stopped at 159mb, this time I will not cancel for an hour even if it
does not progress. Let us see.

"Jeffrey Alsip" wrote in message
oups.com...
The Accellerator batteries, on the 5300, are in the form of a
daughterboard that attaches to the rear of the card. You will have to
find a replacement. I actually have a daughterboard off of a failed
3200 Controller...maybe Nutcracker can tell us if it would work on your
card.

Your system clearly does not have the System Partition installed on the
hard drive...you will have to use the SmartStart CD to access the
system utilities.

If you take Jez's advice and put this machine on a junk heap, please
tell me the heaps exact coordinates.


the BBC (battery backed cache) on the 3200 and 5300 are not compatable with
eachother.

here is a link to 2 items on ebay that will work with your controller:

http://search-desc.ebay.com/search/s...&fsop=1&fsoo=1


Your firmware is very, very old. Use this link to find all the goodies you
need:

http://h18007.www1.hp.com/support/fi...e/20_1237.html

start with the firmware update CD and get the 5300's firmware up to 3.54
since you are at 1.28.

You should also update your SystemROM since it is also a few years out of
date. The firmware CD will take care of it all.

you will also find the windows 2000 driver for that array controller
(cp005402.exe) ... download and expand this onto a fat formatted floppy, and
do the F6 trick when installing windows. You shouldnt have any problems.

So, download and burn the firware cd, update your microcodes, make your
driver floppy, and try your installation again.

let us know how it goes

- lc

NuTCrAcKeR wrote:
the BBC (battery backed cache) on the 3200 and 5300 are not compatable with
eachother.

here is a link to 2 items on ebay that will work with your controller:

http://search-desc.ebay.com/search/s...&fsop=1&fsoo=1


Your firmware is very, very old. Use this link to find all the goodies you
need:

http://h18007.www1.hp.com/support/fi...e/20_1237.html

start with the firmware update CD and get the 5300's firmware up to 3.54
since you are at 1.28.

You should also update your SystemROM since it is also a few years out of
date. The firmware CD will take care of it all.

you will also find the windows 2000 driver for that array controller
(cp005402.exe) ... download and expand this onto a fat formatted floppy, and
do the F6 trick when installing windows. You shouldnt have any problems.

So, download and burn the firware cd, update your microcodes, make your
driver floppy, and try your installation again.

let us know how it goes

- lc

I have SmartStart 5.5 on a CD.

I will have (someone else is doing this for me and will be ready in 2
hours) Firmware Maintenance version 7.2 on CD.

I have a Windows 2000 Advanced Server CD.

I will have (someone else is doing this for me and will be ready in 2
hours) cp005402.exe on a FAT floppy.

===

Once I have all of the above:

Is this the correct sequence that I need to follow:

1) Boot the server using the Firmware Maintenance V7.2 CD and hopefully
it will update everything?

2) Do I boot using (a) SmartStart 5.5 CD OR (b) Using the Windows 2000
Advanced Server CD?

I understand that when I do use the Windows 2000 Advanced Server CD I
will have to press F6 to select a third party SCSI controller.

===

About Batteries:

If I were to ignore the Accellerator battery error at the moment, will
this harm anything OR interfere with the setup?

Once the computer is up and running, I will buy this. As I live in the
U.K. it will take a few days to get the battery pack.

Is there any way that I can just change the batteries on this "daughter
board" rather than having to change the entire board itself?

Regards
Joshi

I have SmartStart 5.5 on a CD.

I will have (someone else is doing this for me and will be ready in 2
hours) Firmware Maintenance version 7.2 on CD.

I have a Windows 2000 Advanced Server CD.

I will have (someone else is doing this for me and will be ready in 2
hours) cp005402.exe on a FAT floppy.

===

Once I have all of the above:

Is this the correct sequence that I need to follow:

1) Boot the server using the Firmware Maintenance V7.2 CD and hopefully
it will update everything?

2) Do I boot using (a) SmartStart 5.5 CD OR (b) Using the Windows 2000
Advanced Server CD?

I understand that when I do use the Windows 2000 Advanced Server CD I
will have to press F6 to select a third party SCSI controller.

===

About Batteries:

If I were to ignore the Accellerator battery error at the moment, will
this harm anything OR interfere with the setup?

Once the computer is up and running, I will buy this. As I live in the
U.K. it will take a few days to get the battery pack.

Is there any way that I can just change the batteries on this "daughter
board" rather than having to change the entire board itself?

Regards
Joshi

The batteries on the array cache are not user serviceable. Without
functional batteries, the acceleration features of the array controller, and
its caching, will not be enabled. This will result is a very noticable
performance hit.

To get 2000 installed on your server, you can do it a few different ways.

If you are going to use the SmartStart method, you have a couple options:

Manual install or Assisted Install. Unless you have the Smart Start
Management CD, you wont be able to do an assisted, you will have to do a
manual. But, I dont think that 5.50 has the drivers necessary for an
assisted with a 5x array controller. I have never tried it, so I cant say
for sure.

Easiest thing to do (in my opinion), is to do a manual and give the install
process the OS CD when it asks for it. then do the F6 trick and you should
be in business. DO NOT REMOVE the floppy until after ALL the system files
have copied to the local disk, and you are prompted for a reboot.

Good luck,

- LC

wrote:

NuTCrAcKeR wrote:

Your firmware is very, very old. Use this link to find all the goodies you
need:

http://h18007.www1.hp.com/support/fi...e/20_1237.html

start with the firmware update CD and get the 5300's firmware up to 3.54
since you are at 1.28.

You should also update your SystemROM since it is also a few years out of
date. The firmware CD will take care of it all.

So, download and burn the firware cd, update your microcodes, make your
driver floppy, and try your installation again.

let us know how it goes

I have SmartStart 5.5 on a CD.

I will have (someone else is doing this for me and will be ready in 2
hours) Firmware Maintenance version 7.2 on CD.

I have a Windows 2000 Advanced Server CD.

Hmmmm. I don't have a Firmware Maintenance version 7.2 CD.
Do I need it for my older (5500 and 7000) systems?

It also occurs to me that maybe my pile of hotswap drives have
updatable firmware...

I found that a LOT of my hot-plug drives were updatable...but I can't
really swear that the updating made any noticable difference in
performance. Has anybody else updated their drives and found any
improvement that they can point out?

"Jeffrey Alsip" wrote in message
oups.com...
I found that a LOT of my hot-plug drives were updatable...but I can't
really swear that the updating made any noticable difference in
performance. Has anybody else updated their drives and found any
improvement that they can point out?


Disk Firmware updates were never (primarily) geared towards performance
improvements. They have been introduced to fix bugs and modify alerting
thresholds that come into play when using the Insight Agents, CIM, or HPSIM.

In the past, I have seen lots (no as in, "a lot") of drives with the same
firware get update advisories for false failure notidifcaitons, improper
SMART thresholds, erronious error indicators, etc. They have made noticable
impacts in our CIM consoles, changing servers from Yellow to Green by
clearing impeding hard drive failure messages ....

So, there you have it.

The new firmware CD boots to linux, and when told to do an express update,
will search all the devices in your server. If there is an update for any
updateable component, you will be notified and given the chance to update
it. Its relatively painless.

- LC

NuTCrAcKeR wrote:

"Jeffrey Alsip" wrote...

I found that a LOT of my hot-plug drives were updatable...but I can't
really swear that the updating made any noticable difference in
performance. Has anybody else updated their drives and found any
improvement that they can point out?

Disk Firmware updates were never (primarily) geared towards performance
improvements. They have been introduced to fix bugs and modify alerting
thresholds that come into play when using the Insight Agents, CIM, or HPSIM.

In the past, I have seen lots (no as in, "a lot") of drives with the same
firware get update advisories for false failure notidifcaitons, improper
SMART thresholds, erronious error indicators, etc. They have made noticable
impacts in our CIM consoles, changing servers from Yellow to Green by
clearing impeding hard drive failure messages ....

So, there you have it.

The new firmware CD boots to linux, and when told to do an express update,
will search all the devices in your server. If there is an update for any
updateable component, you will be notified and given the chance to update
it. Its relatively painless.

Thanks! It can't be good having a bunch of drives in an array with
different firmware, and I suspect that my eBay bargain hunting got
me exactly that!