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Software will not install on new Silent Cell 9800 GT on Windows 764 bit



 
 
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  #1  
Old November 6th 09, 01:44 PM posted to alt.comp.periphs.mainboard.gigabyte
Edward[_7_]
external usenet poster
 
Posts: 17
Default Software will not install on new Silent Cell 9800 GT on Windows 764 bit

I built a new system using a GV-N98tsl-1g1 graphics card. The drivers
have installed and updated, but I cannot install the software on the CD.
It starts, loads the splash screen, then locks up. I am using Windows
7, 64 bit. Any suggestions? Gigabyte tech support has not responded to
my email in three days. Anyone have a phone number for tech support in
the U.S.?
  #2  
Old November 6th 09, 03:16 PM posted to alt.comp.periphs.mainboard.gigabyte
JK
external usenet poster
 
Posts: 26
Default Software will not install on new Silent Cell 9800 GT on Windows 7 64 bit

On Fri, 06 Nov 2009 06:44:05 -0600, Edward wrote:

I built a new system using a GV-N98tsl-1g1 graphics card. The drivers
have installed and updated, but I cannot install the software on the CD.
It starts, loads the splash screen, then locks up. I am using Windows
7, 64 bit. Any suggestions? Gigabyte tech support has not responded to
my email in three days. Anyone have a phone number for tech support in
the U.S.?


I have seen that a windows 7 system without any login-password cannot
install several programs like antivirus programs. If you add a
password (since it is missing) then cold boot is necessary.

Just a guess.

best regards

John
  #3  
Old November 7th 09, 02:03 PM posted to alt.comp.periphs.mainboard.gigabyte
Edward[_7_]
external usenet poster
 
Posts: 17
Default Software will not install on new Silent Cell 9800 GT on Windows7 64 bit

jk wrote:
On Fri, 06 Nov 2009 06:44:05 -0600, Edward wrote:

I built a new system using a GV-N98tsl-1g1 graphics card. The drivers
have installed and updated, but I cannot install the software on the CD.
It starts, loads the splash screen, then locks up. I am using Windows
7, 64 bit. Any suggestions? Gigabyte tech support has not responded to
my email in three days. Anyone have a phone number for tech support in
the U.S.?


I have seen that a windows 7 system without any login-password cannot
install several programs like antivirus programs. If you add a
password (since it is missing) then cold boot is necessary.

Just a guess.

best regards

John


Thanks John. I'll give it a try.
  #4  
Old November 7th 09, 09:38 PM posted to alt.comp.periphs.mainboard.gigabyte
Bill
external usenet poster
 
Posts: 41
Default Software will not install on new Silent Cell 9800 GT on Windows 7 64 bit


"Edward" wrote in message
...
I built a new system using a GV-N98tsl-1g1 graphics card. The drivers have
installed and updated, but I cannot install the software on the CD. It
starts, loads the splash screen, then locks up. I am using Windows 7, 64
bit. Any suggestions? Gigabyte tech support has not responded to my email
in three days. Anyone have a phone number for tech support in the U.S.?



I hope you were able to fix the problem you were having and that you are
having
good luck with the card now. I was thinking about buying one of these.
Seems
like I may have read this was a "long" card (true?). What sort of case did
you go with?

Thanks,
Bill


  #5  
Old November 8th 09, 02:49 PM posted to alt.comp.periphs.mainboard.gigabyte
Edward[_7_]
external usenet poster
 
Posts: 17
Default Software will not install on new Silent Cell 9800 GT on Windows7 64 bit

Bill wrote:
"Edward" wrote in message
...
I built a new system using a GV-N98tsl-1g1 graphics card. The drivers have
installed and updated, but I cannot install the software on the CD. It
starts, loads the splash screen, then locks up. I am using Windows 7, 64
bit. Any suggestions? Gigabyte tech support has not responded to my email
in three days. Anyone have a phone number for tech support in the U.S.?



I hope you were able to fix the problem you were having and that you are
having
good luck with the card now. I was thinking about buying one of these.
Seems
like I may have read this was a "long" card (true?). What sort of case did
you go with?

Thanks,
Bill



I have not installed the software, and I am using the drivers installed
by Windows 7, but it seems to be working fine at the moment. I
installed Windows 7 64 bit initially, but I switched back to the 32 bit
version to see if I would have fewer problems.

I installed the updated Nvidia drivers through the Windows update, I
think it was a 9/27/09 driver, and I THINK that's when things fell
apart. I got an "error in nvcpl.dll missing entry
NvStartupRunonFirstSessionUserAccount, and the colors went crazy. I
fixed that, then it started refusing to wake up after standby or
hibernation. I set Windows to never go to standby or hibernate, but it
still did it anyway. I had to reboot most of the time to get it to work.

I installed the 32 bit version of Windows 7 last night, and this morning
it seems to be working.

I have it installed in the first version of the Antec Sonata case with a
650 watt power supply. It is a long card, but there is still about an
inch of space between the card and the drive cage.

  #6  
Old November 9th 09, 01:46 AM posted to alt.comp.periphs.mainboard.gigabyte
Bill
external usenet poster
 
Posts: 41
Default Software will not install on new Silent Cell 9800 GT on Windows 7 64 bit


"Edward" wrote in message
...
Bill wrote:
"Edward" wrote in message
...
I built a new system using a GV-N98tsl-1g1 graphics card. The drivers
have installed and updated, but I cannot install the software on the CD.
It starts, loads the splash screen, then locks up. I am using Windows
7, 64 bit. Any suggestions? Gigabyte tech support has not responded to
my email in three days. Anyone have a phone number for tech support in
the U.S.?



I hope you were able to fix the problem you were having and that you are
having
good luck with the card now. I was thinking about buying one of these.
Seems
like I may have read this was a "long" card (true?). What sort of case
did you go with?

Thanks,
Bill



I have not installed the software, and I am using the drivers installed by
Windows 7, but it seems to be working fine at the moment. I installed
Windows 7 64 bit initially, but I switched back to the 32 bit version to
see if I would have fewer problems.

I installed the updated Nvidia drivers through the Windows update, I think
it was a 9/27/09 driver, and I THINK that's when things fell apart. I got
an "error in nvcpl.dll missing entry
NvStartupRunonFirstSessionUserAccount, and the colors went crazy. I fixed
that, then it started refusing to wake up after standby or hibernation. I
set Windows to never go to standby or hibernate, but it still did it
anyway. I had to reboot most of the time to get it to work.

I installed the 32 bit version of Windows 7 last night, and this morning
it seems to be working.

I have it installed in the first version of the Antec Sonata case with a
650 watt power supply. It is a long card, but there is still about an
inch of space between the card and the drive cage.


Thanks for your reply. I'm currently running XP with Gigabyte's fanless
video
card based on the 7600GT chip set in a Antec Solo case. I assembled that in
2006 and plan to build a new system with Windows 7 and the GV-N98tsl-1g1
card.
It nice to get the benefit of the experience of the first adopters (I've
been one of
them in the past). I've had such bad luck with hibernate in the past, that
I never
even tried it on my current system. Thanks for the heads-up about the
software.
I'm going to wait until after the new year and wait for the manufacturers
get everything
up to speed. I'm especially interested in Intel's SSD (X-25M), which needs
better
firmware (using TRIM) from what I understand.

Peace,
Bill


  #7  
Old November 29th 09, 02:12 AM posted to alt.comp.periphs.mainboard.gigabyte
Fishface[_2_]
external usenet poster
 
Posts: 173
Default Software will not install on new Silent Cell 9800 GT on Windows 7 64 bit

Bill wrote:
I'm currently running XP with Gigabyte's fanless video card based on
the 7600GT chip set in a Antec Solo case. I assembled that in 2006 and
lan to build a new system with Windows 7 and the GV-N98tsl-1g1 card.


In 2006, I built my system with a Gigabyte GV-NX76G256D-RH 7600GS
256MB, also a fanless card. Most recently, I've had to use older drivers,
or BF2 would crash. I wasn't impressed by that, so when when I upgraded
my video card, I went with ATI. I have an HD 4870 now, but not Gigabyte.
I have never built a system and used the drivers on the CDs. I always
download the newest ones.

I've had such bad luck with hibernate in the past, that I never even tried
it on my current system.


Wow, really? I used it all the time. But Windows 7 64-bit doesn't seem to
give me the option. But Sleep sure takes a long time to wake, seventeen
to twenty seconds. The two-year-old Mac Pro at work takes two seconds to
wake...

I'm going to wait until after the new year and wait for the manufacturers
get everything up to speed.


Doing OK here, just no Flash Player for the 64-bit browser, so I'm using the
32-bit IE8 for now. You can't go wrong with a 90 Day Windows 7 Evaluation
Version. Use Macrium Reflect Free to back-up your current system, for later
restoration. Works great. http://www.macrium.com/reflectfree.asp

I'm especially interested in Intel's SSD (X-25M), which needs better
firmware (using TRIM) from what I understand.


I'm holding-off on SSDs for the moment, too. The limited number of write
cycles has me a little concerned. I'm using a 500 GB Samsung F3 for my
system drive. It is pretty fast and very quiet.

http://www.newegg.com/Product/Produc...82E16822152181

It has a single high-density platter. Transfer rates top out at 116 MB/s.
Pretty fast. Since it's so quiet, I don't imagine the access times are so
good, though! My 150 GB Raptor died after 2 1/2 years. Click of Death.
I need to send it in for warranty replacement one of these days...
  #8  
Old November 30th 09, 04:34 PM posted to alt.comp.periphs.mainboard.gigabyte
JessicaD[_2_]
external usenet poster
 
Posts: 1
Default Software will not install on new Silent Cell 9800 GT on Windows 764 bit


Edward,

Have you attempted to install the software through compatibility mode?
Also, it may be a good idea to run the application as an administrator
as well.

Microsoft does have an official Windows 7 Support Forum located here
http://tinyurl.com/9fhdl5 . It is supported by product specialists as
well as engineers and support teams. You may want to also check the
threads available there for additional assistance and feedback.

Jessica
Microsoft Windows Client Team




--
JessicaD
 




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