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Canon Lide50 Photoshop Elements Serial Number
Can anyone help?
Have purchased a Canon Lide50 scanner which has Adobe Photoshop Elements bundled. The Supplied CD has part no FB6-5342. Software requires a Serial Number to install, but there is no sign of any such number anywhere in supplied packaging or documentation. Canon have referred me to the retailer and Adobe (very helpful of them!) Retailer is unlikely to help. Adobe do not have an email contact for support. Does anyone have the associated S/N? TIA Bob |
#2
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"Bob Douglas" wrote in message ...
Can anyone help? Have purchased a Canon Lide50 scanner which has Adobe Photoshop Elements bundled. The Supplied CD has part no FB6-5342. Software requires a Serial Number to install, but there is no sign of any such number anywhere in supplied packaging or documentation. Canon have referred me to the retailer and Adobe (very helpful of them!) Retailer is unlikely to help. Adobe do not have an email contact for support. Does anyone have the associated S/N? TIA Bob I have a different part number but my serial number was a 24 digit number (6 groups of 4 digits) on the plastic sleeve that encloses the CD. Hope this helps. Marty |
#3
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Top Posted in return.
Don't know where you're posting from, but I'm UK. Bought from Argos who are not a specialist, but general store, and if Canon themselves are being evasive I don't see much hope there. Clearly, the S/N should be on the CD sleeve, but isn't. I understand, from web search, that this is not peculiar to Canon. Bob "Anonymous" ] wrote in message ... Name of retailer? On Wed, 15 Oct 2003 20:44:05 +0100, "Bob Douglas" wrote: Can anyone help? Have purchased a Canon Lide50 scanner which has Adobe Photoshop Elements bundled. The Supplied CD has part no FB6-5342. Software requires a Serial Number to install, but there is no sign of any such number anywhere in supplied packaging or documentation. Canon have referred me to the retailer and Adobe (very helpful of them!) Retailer is unlikely to help. Adobe do not have an email contact for support. Does anyone have the associated S/N? TIA Bob |
#4
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"Bob Douglas" wrote in message ... Top Posted in return. Don't know where you're posting from, but I'm UK. Bought from Argos who are not a specialist, but general store, and if Canon themselves are being evasive I don't see much hope there. Clearly, the S/N should be on the CD sleeve, but isn't. I understand, from web search, that this is not peculiar to Canon. I really commiserate with the original poster. I've been in a similar situation myself but the manufacturer, Partition Magic, did send me a serial number that worked after asking me for proof of purchase which fortunately I could supply. I got the impression that the serial number was not the original but it did work. It's perhaps a bit too much like password hacking but I wonder if a few random numbers in the correct format might be tried: six groups of four digits separated by hyphens for Elements. Since I got into the situation because I do not keep CD sleeves, I always try to remember to write serial numbers on the discs with a felt-tip pen. If the serial number is on a sticker, I also transfer it to the front of any manual. -- James V. Silverton Potomac, Maryland, USA |
#5
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"Marty" wrote in message om... "Bob Douglas" wrote in message ... Can anyone help? Have purchased a Canon Lide50 scanner which has Adobe Photoshop Elements bundled. The Supplied CD has part no FB6-5342. Software requires a Serial Number to install, but there is no sign of any such number anywhere in supplied packaging or documentation. Canon have referred me to the retailer and Adobe (very helpful of them!) Retailer is unlikely to help. Adobe do not have an email contact for support. Does anyone have the associated S/N? TIA Bob I have a different part number but my serial number was a 24 digit number (6 groups of 4 digits) on the plastic sleeve that encloses the CD. Hope this helps. Marty I just recently used PhotoShop Elements and noticed that the serial number was on the initial splash window. You can bring this up by Help--About Photoshop Elements. I hope this may be of some assistance. -- James V. Silverton Potomac, Maryland, USA |
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#7
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"Mac McDougald" wrote in message
... In article , says... "Marty" wrote in message om... "Bob Douglas" wrote in message ... Can anyone help? Have purchased a Canon Lide50 scanner which has Adobe Photoshop Elements bundled. The Supplied CD has part no FB6-5342. Software requires a Serial Number to install, but there is no sign of any such number anywhere in supplied packaging or documentation. Canon have referred me to the retailer and Adobe (very helpful of them!) Retailer is unlikely to help. Adobe do not have an email contact for support. Does anyone have the associated S/N? TIA Bob I have a different part number but my serial number was a 24 digit number (6 groups of 4 digits) on the plastic sleeve that encloses the CD. Hope this helps. Marty I just recently used PhotoShop Elements and noticed that the serial number was on the initial splash window. You can bring this up by Help--About Photoshop Elements. I hope this may be of some assistance. Compare more closely and you'll see that the last 4 digits do not show. Mac Use Regedit to read. The serial number is in this key. Of course it is only on a machine that has Elements installed correctly. [HKEY_CURRENT_USER\Software\Adobe\Photoshop Elements\1.0\Registration] "SERIAL"="24 digit number" You will change the version number to suit your version \1.0\ becomes \2.0\ for Elements 2.0. -- CSM1 http://www.carlmcmillan.com -- |
#8
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"CSM1" wrote in message . .. "Mac McDougald" wrote in message ... In article , says... "Marty" wrote in message om... "Bob Douglas" wrote in message ... Can anyone help? Have purchased a Canon Lide50 scanner which has Adobe Photoshop Elements bundled. The Supplied CD has part no FB6-5342. Software requires a Serial Number to install, but there is no sign of any such number anywhere in supplied packaging or documentation. Canon have referred me to the retailer and Adobe (very helpful of them!) Retailer is unlikely to help. Adobe do not have an email contact for support. Does anyone have the associated S/N? TIA Bob I have a different part number but my serial number was a 24 digit number (6 groups of 4 digits) on the plastic sleeve that encloses the CD. Hope this helps. Marty I just recently used PhotoShop Elements and noticed that the serial number was on the initial splash window. You can bring this up by Help--About Photoshop Elements. I hope this may be of some assistance. Compare more closely and you'll see that the last 4 digits do not show. Mac Use Regedit to read. The serial number is in this key. Of course it is only on a machine that has Elements installed correctly. [HKEY_CURRENT_USER\Software\Adobe\Photoshop Elements\1.0\Registration] "SERIAL"="24 digit number" You will change the version number to suit your version \1.0\ becomes \2.0\ for Elements 2.0. Thanks: the ultimate solution! I don't need it myself but the serial really is visible to Regedit as you said. Best wishes, Jim. |
#9
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The following post sent previously by myself does not appear to have
arrived! Thanks to all who replied. None of the s/n received by email worked, but the replies are appreciated. I finally managed to contact Adobe, who sent a number on receipt of proof of purchase, and I was able to install. I am aware that the s/n is normally on the CD case or sleeve, but in this instance it wasn't, and I am aware of other such occurrences. Reading from the 'splash' screen or registry is fine once installed, but of course, in this case, I couldn't install! ( have used the registry in the past to get an s/n for an OEM version of Nero, in order to upgrade) Thanks to all (especially Adobe) Bob -- 00000000000000000000000000000000000000000000000000 00 Antispam measures in force - remove nobumf from address to reply 00000000000000000000000000000000000000000000000000 00 |
#10
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After you use the Lide 50 for awhile, let us know how you like it.
"Bob Douglas" wrote in message ... The following post sent previously by myself does not appear to have arrived! Thanks to all who replied. None of the s/n received by email worked, but the replies are appreciated. I finally managed to contact Adobe, who sent a number on receipt of proof of purchase, and I was able to install. I am aware that the s/n is normally on the CD case or sleeve, but in this instance it wasn't, and I am aware of other such occurrences. Reading from the 'splash' screen or registry is fine once installed, but of course, in this case, I couldn't install! ( have used the registry in the past to get an s/n for an OEM version of Nero, in order to upgrade) Thanks to all (especially Adobe) Bob -- 00000000000000000000000000000000000000000000000000 00 Antispam measures in force - remove nobumf from address to reply 00000000000000000000000000000000000000000000000000 00 |
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