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USB Printer Problems
Computer: Compaq k6 amd 533 mhz 128 ram win98se
Printer: Lexmark X1150 All -in- One I bought the printer, it worked fine for several months. Got a virus, restored my machine, which I've done several times. I've updated the BIOS ROM, updated the USB drivers, ran scanreg / fix and fixed registry. The computer does not see the printer. I tested the printer and cable on another machine, worked fine. When I power the printer up, plug in the usb cable, I get an extra usb hub listed in device mgr. under usb controllers. I already have four there, two USB Root Hubs and two VIA Tech 3038 PCI to USB hubs. The extra one that comes up when the printer is plugged in is a Generic USB Hub. I've tried right-clicking this and updating the driver with the lexmark cd, didn't help. I've tried add printer from control panel. When trying that way, I get to the port dialog box and it shows an online printer port, a print to file entry, and the LPT1 printer port, and also the COM1 port, but no USB port. I've done the live chat thing with compaq with about five different people. They've given up. The person that has a positive solution for this printer/computer problem deserves a silver star medal. Any takers? tia kevin |
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