Aspire 1703sc power supply problem diagnosis

I recently purchased a 1703sc second hand. It has worked for a few weeks
with no major problems but now wont turn on. I have tried searching but
cant find anything relevant.

I have opened it up and if I remove and replace the battery I get some
led's to light up on the motherboard. If I press the power button
without the external supply it flashes several times orange, with the
external supply it flashes several times green. After pressing the
button several times the led's on the motherboard turn off and I get no
life pressing the power until I remove and replace the battery..

I am trying to identify if this is the motherboard or the battery. I
cant test the battery and a new one costs more then I paid for the
laptop.

Will the lap top run without the battery in. Mine wont but there is
power to the battery terminals from the external power supply. Is the
battery required to complete the circuit?

Anyone seen anything similar?

Ian




--
Ian urphy

The laptop will operate without the battery installed. If it works with the
ac adapter only then the battery is probably bad, although there is a way to
test it to be sure. This is from the Acer web site:

Product: Notebook
Issue: Power Issues or Will not Boot
Solution: If the notebook does not power on:

Make sure the ac adapter is correctly plugged into the notebook and into the
power cord.

If everything is plugged in correctly and it still will not power on, follow
these steps to complete a "power reset" of the notebook.

1. Unplug the ac adapter. Keep ac adapter unplugged.
2. Remove the battery and keep the battery unplugged.
3. Hold the power button down for 15-20 seconds. (Nothing will appear on
the display and none of the lights will light up.)
4. Release the power button and plug in the ac adapter ONLY. (Please note
that a power indicator light should be lit on the ac adapter when it is
plugged in, if it has one)
5. Normally power on the notebook.
6. If the unit does not power on, remove the ac adapter and insert the
battery into the system.
7. Plug the ac adapter back into the system, the battery charging light
will light up. If the battery charging indicator does not light up, the ac
adapter may not be providing proper power to the unit, and may need to be
replaced.

Good Luck, Ian.

Ernest Fowler
Kansas City, Kansas, USA

"Ian urphy" wrote in message
...

I recently purchased a 1703sc second hand. It has worked for a few weeks
with no major problems but now wont turn on. I have tried searching but cant
find anything relevant.

I have opened it up and if I remove and replace the battery I get some led's
to light up on the motherboard. If I press the power button without the
external supply it flashes several times orange, with the external supply it
flashes several times green. After pressing the button several times the
led's on the motherboard turn off and I get no life pressing the power until
I remove and replace the battery..

I am trying to identify if this is the motherboard or the battery. I cant
test the battery and a new one costs more then I paid for the laptop.

Will the lap top run without the battery in. Mine wont but there is power to
the battery terminals from the external power supply. Is the battery
required to complete the circuit?

Anyone seen anything similar?

Ian




--
Ian urphy

Thanks for the reply, will have another poke around on the acer website
as I missed that.

I have tried this with no luck. I also have now stripped the laptop
down so I have only the motherboard, processor and 1 stick of ram(have
tried both installed sticks and found that it still has the same
problems. I am pretty convinced that my motherboard has expired. Will
have to keep an eye on ebay.

Ian




--
Ian urphy

Hi!

Will the lap top run without the battery in.

Yes.

Mine wont but there is power to the battery terminals from the
external power supply. Is the battery required to complete the
circuit?

No, all modern laptops can run from their power supplies with no battery
present.

You might try to get another power brick. The flashes coming from the power
LED sound like some attempt at reporting a failure. Since the power brick is
sometimes subjected to a hard life and runs hot without much ventilation,
it's worth trying to find or borrow one to confirm your diagnosis.

William

William R. Walsh;845353 Wrote:
Hi!


No, all modern laptops can run from their power supplies with no
battery
present.

You might try to get another power brick. The flashes coming from the
power
LED sound like some attempt at reporting a failure. Since the power
brick is
sometimes subjected to a hard life and runs hot without much
ventilation,
it's worth trying to find or borrow one to confirm your diagnosis.

William

I suspected it should run without it but wanted to confirm, I dont deal
with laptop problems much.

If I can find another laptop where I can borrow the battery I will try
that but I am pretty much convinced now that it is a motherboard
failure. A new battery or motherboard cost more then I paid for the
laptop so I will have to just keep an eye on ebay for one with a broken
screen.

Thanks for the reply

Ian




--
Ian urphy

I've had several Acer computers give me the "page fault in nonpaged
area" BSOD recently - and got NO help from Acer on it. Two machines
are at the repair depot now, had the motherboard replaced on another
one a few months ago. The one that had the motherboard replaced
crashed again.

Turns out it is not a hardware issue after-all. It has to do with sme
of the "crap-ware" Acer loads their systems up with - in particular
the E-Lock manager. It doesn't play well with the latest upgrades from
either Microsoft or AVG or both.

REMOVING THE E-LOCK MANAGER SOLVES THE PROBLEM!!!!!!!

Just thought it might save someone out there a lot of grief knowing
this before resorting to ACER support or doing a complete system
restore (which solves the problem untill all the updates are
re-installed)

Did you take the time to advise Acer of this problem since you DID find a
solution????? That way they can fix eLock Manager so it does get along with
the updates. It might be especially helpful if you even let them know which
updates seem to be the problem.

Ernie in Kansas City, Kansas, USA


wrote in message
...
I've had several Acer computers give me the "page fault in nonpaged
area" BSOD recently - and got NO help from Acer on it. Two machines
are at the repair depot now, had the motherboard replaced on another
one a few months ago. The one that had the motherboard replaced
crashed again.

Turns out it is not a hardware issue after-all. It has to do with sme
of the "crap-ware" Acer loads their systems up with - in particular
the E-Lock manager. It doesn't play well with the latest upgrades from
either Microsoft or AVG or both.

REMOVING THE E-LOCK MANAGER SOLVES THE PROBLEM!!!!!!!

Just thought it might save someone out there a lot of grief knowing
this before resorting to ACER support or doing a complete system
restore (which solves the problem untill all the updates are
re-installed)

On Thu, 19 Feb 2009 07:48:20 -0600, "Ernest Fowler"
wrote:

Did you take the time to advise Acer of this problem since you DID find a
solution????? That way they can fix eLock Manager so it does get along with
the updates. It might be especially helpful if you even let them know which
updates seem to be the problem.

Ernie in Kansas City, Kansas, USA


I let them know - for all the good it will do. I found out just after
delivering 2 systems to the depot for repair - and they STILL bungled
through and replaced all the ram and the hard drive trying to solve
the problem THEIR way. Thankfully I had a backup of all the customer's
data on the one machine.
The other one had a failed hard drive, which they replaced - and no
backup.

After a full restore the system works just fine.UNTILL all the
updates/service packs etc are installed. Remove E-Lock and it's fine
again.

wrote in message
.. .
I've had several Acer computers give me the "page fault in nonpaged
area" BSOD recently - and got NO help from Acer on it. Two machines
are at the repair depot now, had the motherboard replaced on another
one a few months ago. The one that had the motherboard replaced
crashed again.

Turns out it is not a hardware issue after-all. It has to do with sme
of the "crap-ware" Acer loads their systems up with - in particular
the E-Lock manager. It doesn't play well with the latest upgrades from
either Microsoft or AVG or both.

REMOVING THE E-LOCK MANAGER SOLVES THE PROBLEM!!!!!!!

Just thought it might save someone out there a lot of grief knowing
this before resorting to ACER support or doing a complete system
restore (which solves the problem untill all the updates are
re-installed)

Can you identify exactly which update causes the failure, or something close
enough so the rest of us can readily identify this problem if it surfaces on
our watch?

I, for one, would appreciate the knowledge, JIC I come face to face with an
Acer system that is suffering from this malaise.

Ernie in Kansas City, Kansas, USA

wrote in message
...
On Thu, 19 Feb 2009 07:48:20 -0600, "Ernest Fowler"
wrote:

Did you take the time to advise Acer of this problem since you DID find a
solution????? That way they can fix eLock Manager so it does get along
with
the updates. It might be especially helpful if you even let them know
which
updates seem to be the problem.

Ernie in Kansas City, Kansas, USA


I let them know - for all the good it will do. I found out just after
delivering 2 systems to the depot for repair - and they STILL bungled
through and replaced all the ram and the hard drive trying to solve
the problem THEIR way. Thankfully I had a backup of all the customer's
data on the one machine.
The other one had a failed hard drive, which they replaced - and no
backup.

After a full restore the system works just fine.UNTILL all the
updates/service packs etc are installed. Remove E-Lock and it's fine
again.

wrote in message
.. .
I've had several Acer computers give me the "page fault in nonpaged
area" BSOD recently - and got NO help from Acer on it. Two machines
are at the repair depot now, had the motherboard replaced on another
one a few months ago. The one that had the motherboard replaced
crashed again.

Turns out it is not a hardware issue after-all. It has to do with sme
of the "crap-ware" Acer loads their systems up with - in particular
the E-Lock manager. It doesn't play well with the latest upgrades from
either Microsoft or AVG or both.

REMOVING THE E-LOCK MANAGER SOLVES THE PROBLEM!!!!!!!

Just thought it might save someone out there a lot of grief knowing
this before resorting to ACER support or doing a complete system
restore (which solves the problem untill all the updates are
re-installed)

On Wed, 25 Feb 2009 20:06:56 -0600, "Ernest Fowler"
wrote:

Can you identify exactly which update causes the failure, or something close
enough so the rest of us can readily identify this problem if it surfaces on
our watch?

I, for one, would appreciate the knowledge, JIC I come face to face with an
Acer system that is suffering from this malaise.

Ernie in Kansas City, Kansas, USA

I cannot say for sure which upgrade, but I've had 6 more in the last
week.

Just get rid of the e-lock manager (and all the rest of the Acer
E-crap to be on the safe side) and you are gold.

wrote in message
.. .
On Thu, 19 Feb 2009 07:48:20 -0600, "Ernest Fowler"
wrote:

Did you take the time to advise Acer of this problem since you DID find a
solution????? That way they can fix eLock Manager so it does get along
with
the updates. It might be especially helpful if you even let them know
which
updates seem to be the problem.

Ernie in Kansas City, Kansas, USA


I let them know - for all the good it will do. I found out just after
delivering 2 systems to the depot for repair - and they STILL bungled
through and replaced all the ram and the hard drive trying to solve
the problem THEIR way. Thankfully I had a backup of all the customer's
data on the one machine.
The other one had a failed hard drive, which they replaced - and no
backup.

After a full restore the system works just fine.UNTILL all the
updates/service packs etc are installed. Remove E-Lock and it's fine
again.

wrote in message
. ..
I've had several Acer computers give me the "page fault in nonpaged
area" BSOD recently - and got NO help from Acer on it. Two machines
are at the repair depot now, had the motherboard replaced on another
one a few months ago. The one that had the motherboard replaced
crashed again.

Turns out it is not a hardware issue after-all. It has to do with sme
of the "crap-ware" Acer loads their systems up with - in particular
the E-Lock manager. It doesn't play well with the latest upgrades from
either Microsoft or AVG or both.

REMOVING THE E-LOCK MANAGER SOLVES THE PROBLEM!!!!!!!

Just thought it might save someone out there a lot of grief knowing
this before resorting to ACER support or doing a complete system
restore (which solves the problem untill all the updates are
re-installed)