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#1
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Hard Drive Temperature
Yesterday I came to the machine, which is always on, but when idle, cuts
off the monitor, and nothing would happen (nothing would display) when I used the mouse or keyboard. The first two attempted reboots didn't get Windows to load, but on the third, Windows started the system performed normally. Since then, everything seems to be okay, and I can reboot without a problem. I'm not sure what happened, but I *did* increase the size of the pagefile yesterday, and I postponed the necessary reboot. The case is open and I can touch the hard drives. Yesterday during and after the failure, they all *felt* to be hotter than they should be. I have two Western Digitals and a Seagate. Looking at the HD mfg sites, I learned a modern HDs can operate up to 60 degrees C. I got this utility, SIGuardian v 1.7 trial http://www.siguardian.com/products/s...ian/index.html , to get the temperature and it shows the temperature of the drives, but it misidentifies all my drives as being Seagate. This makes me suspect that the temp reading provided by the app may be incorrect too. Today, SIGuardian shows all the drives at 34 C. Yesterday, when I looked just after the event, they were almost at 50 C. Perplexing. Can I trust the temp values given by SIGuardian even though it incorrectly identifies the manufacturers of the HDs? Is there another utility to monitor the HD temps? Or is there a direct way through Windows to see the temp of the HDs? Shuttle AN35N Ultra V1.1, AMD Athlon XP 2800+ Windows XP Home SP1 Drive #1 - WDC WD16 00JB-00GVA0 SCSI Disk Device (149 GB) Drive #2 - ST312002 6A SCSI Disk Device (111 GB), System and Boot Drive Drive #3 - WDC WD80 0JB-00ETA0 SCSI Disk Device (74 GB) -- )|||(__Nehmo__)|||( |
#2
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Temperature isn't the problem. 50C is quite cool.
How about power options? I seen a situation when powering of has failed to complete so nothing helps other that reset or unplugging the mains. -- Steve Wolstenholme Neural Planner Software EasyNN-plus. The easy way to build neural networks. http://www.easynn.com |
#3
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My guess is that a software bug or malware locked your system into
some sort of loop that included disk I/O. Rather than worry about the disk drives, which most likely survived without injury, you should try to discover what locked up the system in the first place, as it may happen again, unless some very unusual set of circumstances came together to cause it. You can use something like smartctl to run tests on the drives and check results to make sure they are still running okay (it will also give you their operating temperatures). -- Transpose mxsmanic and gmail to reach me by e-mail. |
#4
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Nehmo wrote
Yesterday I came to the machine, which is always on, but when idle, cuts off the monitor, and nothing would happen (nothing would display) when I used the mouse or keyboard. The first two attempted reboots didn't get Windows to load, but on the third, Windows started the system performed normally. Since then, everything seems to be okay, and I can reboot without a problem. I'm not sure what happened, What exactly happened with the failed reboots ? but I *did* increase the size of the pagefile yesterday, Generally not a good idea to have a fixed sized one. and I postponed the necessary reboot. Not sure what you mean by that. The case is open and I can touch the hard drives. Yesterday during and after the failure, they all *felt* to be hotter than they should be. I have two Western Digitals and a Seagate. Likely all mounted adjacent with no space between them. Drives do get pretty hot when installed like that. Looking at the HD mfg sites, I learned a modern HDs can operate up to 60 degrees C. I wouldnt run them at that temp for long myself. I got this utility, SIGuardian v 1.7 trial http://www.siguardian.com/products/s...ian/index.html , to get the temperature and it shows the temperature of the drives, but it misidentifies all my drives as being Seagate. Everest should report the temps and drives properly. http://www.lavalys.com/products/over...?pid=1&lang=en This makes me suspect that the temp reading provided by the app may be incorrect too. Today, SIGuardian shows all the drives at 34 C. Yesterday, when I looked just after the event, they were almost at 50 C. Perplexing. The room temp can make a surprising difference with all the drives stacked on top of each other without much airflow over the drives. Can I trust the temp values given by SIGuardian even though it incorrectly identifies the manufacturers of the HDs? I wouldnt. Is there another utility to monitor the HD temps? Yes, plenty, I like Everest. Or is there a direct way through Windows to see the temp of the HDs? Nope. Shuttle AN35N Ultra V1.1, AMD Athlon XP 2800+ Windows XP Home SP1 Drive #1 - WDC WD16 00JB-00GVA0 SCSI Disk Device (149 GB) Drive #2 - ST312002 6A SCSI Disk Device (111 GB), System and Boot Drive Drive #3 - WDC WD80 0JB-00ETA0 SCSI Disk Device (74 GB) |
#5
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On Fri, 07 Oct 2005 19:52:28 +0100, wrote:
Temperature isn't the problem. 50C is quite cool. Not true. For a HD 50C is too close to the max 55C that WD specs. |
#6
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On Fri, 07 Oct 2005 21:28:15 +0200, Mxsmanic
wrote: My guess is that a software bug or malware locked your system into some sort of loop that included disk I/O. Rather than worry about the disk drives, which most likely survived without injury, you should try to discover what locked up the system in the first place, as it may happen again, unless some very unusual set of circumstances came together to cause it. You can use something like smartctl to run tests on the drives and check results to make sure they are still running okay (it will also give you their operating temperatures). Open Task Manager and look at the process table for the CPU hog. Keep TM reduced in the tray and watch the green graphic to see when CPU usage is high. |
#7
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- Rod Speed -
What exactly happened with the failed reboots ? - Nehmo - Hi again, Ron! It went all the way through to the point just before when the initial Windows XP screen usually displays, but it didn't, and the screen remained blank. I waited a while, then tried again. but I *did* increase the size of the pagefile yesterday, - Rod Speed - Generally not a good idea to have a fixed sized one. - Nehmo - Control Panel System Advanced Tab Performance Settings Advanced tab Virtual memory Change The options are Custom size, System managed size, and No paging file. On the bottom of that tab it recommends 2302 MB. Mine was less, so I increased Maximum size to 2502 and Initial size to 2302 MB. Should I have gone with System managed size? and I postponed the necessary reboot. - Rod Speed - Not sure what you mean by that. - Nehmo - A message came up that said I would have to reboot for the changes to take effect and gave the option to do so now; I declined. - Rod Speed - Likely all [the hard drives] mounted adjacent with no space between them. - Nehmo - With this case, MGE Gamer M1 http://www.moddershq.net/reviews.asp?reviewid=35 , one cm of airspace in-between them. - Rod Speed – Everest should report the temps and drives properly. http://www.lavalys.com/products/over...?pid=1&lang=en - Nehmo - I have that app. I didn't think it did temps. I had been looking under the wrong section. It's under Computer Sensor I now discovered. Is there another utility to monitor the HD temps? - Rod Speed – Yes, plenty, I like Everest. - Nehmo - Now that I see what Everest shows, it seems to be giving the same readings as SIGuardian. From Everest: Computer Sensor: Temperatures Motherboard 24 °C (75 °F) CPU 31 °C (88 °F) PWM 29 °C (84 °F) ST3120026A 33 °C (91 °F) ST3120026A 36 °C (97 °F) ST3120026A 33 °C (91 °F) But under Storage Physical Drives: Drive #1 - WDC WD16 00JB-00GVA0 SCSI Disk Device (149 GB) Drive #2 - ST312002 6A SCSI Disk Device (111 GB) Drive #3 - WDC WD80 0JB-00ETA0 SCSI Disk Device (74 GB) Odd. The temp section gives the same Seagate id number for all the drives, but under storage, they’re different. -- )|||(__Nehmo__)|||( |
#8
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Nehmo wrote:
Yesterday I came to the machine, which is always on, but when idle, cuts snip... http://www.siguardian.com/products/s...ian/index.html , to get the temperature and it shows the temperature of the drives, but it misidentifies all my drives as being Seagate. This makes me suspect that the temp reading provided by the app may be incorrect too. snip... If the software misidentifies the drives it MAY be getting the temperatures right. Then again it might be confused about them too. I'd suggest that you give a different utility a shot. One easy and useful one is Everest Home. http://www.lavalys.com/products/over...?pid=1&lang=en It is completely free and seems to get all my drives right on various systems no matter how bizarre the configuration. Then again it may not read the CPU and other temperatures exactly right. Or so other Shuttle users have reported. On my SB65G2 it crosses up the temperatures of the CPU and PWM. But I'm curious, how did you manage to get THREE HDs into a Shuttle? Mine has space for one or two (if I get rid of the floppy/flash reader), but three would mean sacrificing the optical drive too. -- John McGaw [Knoxville, TN, USA] http://johnmcgaw.com |
#9
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Nehmo wrote
- Rod Speed - What exactly happened with the failed reboots ? - Nehmo - Hi again, Ron! It went all the way through to the point just before when the initial Windows XP screen usually displays, but it didn't, and the screen remained blank. I waited a while, then tried again. OK, that usually happens when one of the drivers cant setup the hardware its controlling. You should be able to see which hardware it is by turning the log on in the menu where you elect to start in safe mode. but I *did* increase the size of the pagefile yesterday, - Rod Speed - Generally not a good idea to have a fixed sized one. - Nehmo - Control Panel System Advanced Tab Performance Settings Advanced tab Virtual memory Change The options are Custom size, System managed size, and No paging file. On the bottom of that tab it recommends 2302 MB. Mine was less, so I increased Maximum size to 2502 and Initial size to 2302 MB. Should I have gone with System managed size? Yes. But its unlikely to be the problem. and I postponed the necessary reboot. - Rod Speed - Not sure what you mean by that. - Nehmo - A message came up that said I would have to reboot for the changes to take effect and gave the option to do so now; I declined. OK, that just means that the new size wont be used till the next reboot. - Rod Speed - Likely all [the hard drives] mounted adjacent with no space between them. - Nehmo - With this case, MGE Gamer M1 http://www.moddershq.net/reviews.asp?reviewid=35 , one cm of airspace in-between them. - Rod Speed – Everest should report the temps and drives properly. http://www.lavalys.com/products/over...?pid=1&lang=en - Nehmo - I have that app. I didn't think it did temps. I had been looking under the wrong section. It's under Computer Sensor I now discovered. Is there another utility to monitor the HD temps? - Rod Speed – Yes, plenty, I like Everest. - Nehmo - Now that I see what Everest shows, it seems to be giving the same readings as SIGuardian. From Everest: Computer Sensor: Temperatures Motherboard 24 °C (75 °F) CPU 31 °C (88 °F) PWM 29 °C (84 °F) ST3120026A 33 °C (91 °F) ST3120026A 36 °C (97 °F) ST3120026A 33 °C (91 °F) Those numbers are all fine. Odd, must be some reason the hard drive controller stops the software from seeing the drive ID properly in that situation. But under Storage Physical Drives: Drive #1 - WDC WD16 00JB-00GVA0 SCSI Disk Device (149 GB) Drive #2 - ST312002 6A SCSI Disk Device (111 GB) Drive #3 - WDC WD80 0JB-00ETA0 SCSI Disk Device (74 GB) Odd. The temp section gives the same Seagate id number for all the drives, but under storage, they’re different. Yeah, likely due to the SCSI controller. Looks like one bit of flakey hardware is the reason for the reboot failures. The log should tell you which hardware it is. |
#10
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- John McGaw -
But I'm curious, how did you manage to get THREE HDs into a Shuttle? Mine has space for one or two (if I get rid of the floppy/flash reader), but three would mean sacrificing the optical drive too. - Nehmo - The Shuttle AN35N Ultra board http://www.tbreak.com/reviews/article.php?id=215 has 2 ATA connectors, and supports 4 devices. I have 2 HDs on one cable, and 1 HD and the Optical on the other. I don't have a Shuttle case, if that's what you mean. See: http://img192.imageshack.us/my.php?image=boxopen7lv.jpg -- )|||(__Nehmo__)|||( |
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