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#1
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Need Help with Memorex 48U Scanner!
I recently purchased a Memorex 48U scanner. However, XP doesn't recognize any new device when I plug the scanner into the USB port on any of my computers. I preloaded the drivers on one system, and I didn't load anything on the second system. The result is the same each time, the computer does not see the scanner or sense the device when it is plugged in. Any help would be greatly appreciated. I've been batting .100 in recent weeks with USB devices. -- Posted via NewsDemon.com - Premium Uncensored Newsgroup Service -------http://www.NewsDemon.com------ Unlimited Access, Anonymous Accounts, Uncensored Broadband Access |
#2
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Need Help with Memorex 48U Scanner!
"-Hector-" wrote in message ... I recently purchased a Memorex 48U scanner. However, XP doesn't recognize any new device when I plug the scanner into the USB port on any of my computers. I preloaded the drivers on one system, and I didn't load anything on the second system. The result is the same each time, the computer does not see the scanner or sense the device when it is plugged in. Any help would be greatly appreciated. I've been batting .100 in recent weeks with USB devices. Are the USB ports KNOWN to be working with other devices? Are they on the motherboard or a hub? If a hub, powered or unpowered? If on the motherboard, front or back of the case? Has the scanner EVER worked with ANY PC? Are you sure it's not defective? -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows |
#3
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Need Help with Memorex 48U Scanner!
On Sun, 30 Apr 2006 20:41:49 -0700, "Cari"
wrote: "-Hector-" wrote in message .. . I recently purchased a Memorex 48U scanner. However, XP doesn't recognize any new device when I plug the scanner into the USB port on any of my computers. I preloaded the drivers on one system, and I didn't load anything on the second system. The result is the same each time, the computer does not see the scanner or sense the device when it is plugged in. Any help would be greatly appreciated. I've been batting .100 in recent weeks with USB devices. Are the USB ports KNOWN to be working with other devices? Are they on the motherboard or a hub? If a hub, powered or unpowered? If on the motherboard, front or back of the case? Has the scanner EVER worked with ANY PC? Are you sure it's not defective? Yes, I have used the USB ports to download photos from an HP camera. The ports are on the back of the computer, integrated with the MB. I purchased the scanner used, so I have no way to determine if it is defective other than what I have done so far. The unit's indicator light does power on, but that is all. I would like to think that the scanner is not defective, and I'm failing to do something correctly elsewhere. However, when I did receive the scanner, it had not been locked prior to shipping. Should the unit work with the standard USB ports on the MB? -- Posted via NewsDemon.com - Premium Uncensored Newsgroup Service -------http://www.NewsDemon.com------ Unlimited Access, Anonymous Accounts, Uncensored Broadband Access |
#4
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Need Help with Memorex 48U Scanner!
"-Hector-" wrote in message . .. I recently purchased a Memorex 48U scanner. However, XP doesn't recognize any new device when I plug the scanner into the USB port on any of my computers. I preloaded the drivers on one system, and I didn't load anything on the second system. The result is the same each time, the computer does not see the scanner or sense the device when it is plugged in. Any help would be greatly appreciated. I've been batting .100 in recent weeks with USB devices. Are the USB ports KNOWN to be working with other devices? Are they on the motherboard or a hub? If a hub, powered or unpowered? If on the motherboard, front or back of the case? Has the scanner EVER worked with ANY PC? Are you sure it's not defective? Yes, I have used the USB ports to download photos from an HP camera. The ports are on the back of the computer, integrated with the MB. I purchased the scanner used, so I have no way to determine if it is defective other than what I have done so far. The unit's indicator light does power on, but that is all. I would like to think that the scanner is not defective, and I'm failing to do something correctly elsewhere. However, when I did receive the scanner, it had not been locked prior to shipping. Should the unit work with the standard USB ports on the MB? It certainly should do... but you may find that ports on the front of the case may be underpowered. They are generally designed to be used with portable devices that don't need much power (camera, MP3 player etc) You are correct in that the drivers should be downloaded and installed prior to connecting the scanner and if you're sure the USB cable is fine, then unfortunately I would, at this point, suspect the scanner itself because NOTHING seems to be detected by XP when you connect it to your known good USB port(s). If you have a spare cable, give that a try... -- Cari (MS-MVP) Printing & Imaging http://www.coribright.com/windows |
#5
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Need Help with Memorex 48U Scanner!
-Hector- wrote:
I recently purchased a Memorex 48U scanner. However, XP doesn't recognize any new device when I plug the scanner into the USB port on any of my computers. I preloaded the drivers on one system, and I didn't load anything on the second system. The result is the same each time, the computer does not see the scanner or sense the device when it is plugged in. Any help would be greatly appreciated. I've been batting .100 in recent weeks with USB devices. -- Posted via NewsDemon.com - Premium Uncensored Newsgroup Service -------http://www.NewsDemon.com------ Unlimited Access, Anonymous Accounts, Uncensored Broadband Access One thing about this model scanner is that it takes a crap load of force to engage the USB cable FULLY into the scanner port. I know it seems crazy but check this first. |
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