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#1
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Computer wont turn on...help
Hey, My friend has a computer, about 2 1/2 years old. Never had a
problem with it, I built it for him. Anyway, he is calling me out of state and the computer wont turn on anymore. My first assumption is that its a power supply issue. It wont even light up or do anything. But the thing is, the mouse is still receiving power because it lights up red on the bottom. Any other causes? or could the power supply still be the issue? Hes runnin a athlon 1800+ MSI motherboard Geforce 4 card Also has 256 or 512 ddr ram With a pretty generic case/power supply -- Posted using the http://www.hardwareforumz.com interface, at author's request Articles individually checked for conformance to usenet standards Topic URL: http://www.hardwareforumz.com/Home-B...pict57867.html Visit Topic URL to contact author (reg. req'd). Report abuse: http://www.hardwareforumz.com/eform.php?p=292023 |
#2
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make sure someone has not switched the power supply from 115v to 230v.
seen it before. DRG pepsico wrote: Hey, My friend has a computer, about 2 1/2 years old. Never had a problem with it, I built it for him. Anyway, he is calling me out of state and the computer wont turn on anymore. My first assumption is that its a power supply issue. It wont even light up or do anything. But the thing is, the mouse is still receiving power because it lights up red on the bottom. Any other causes? or could the power supply still be the issue? Hes runnin a athlon 1800+ MSI motherboard Geforce 4 card Also has 256 or 512 ddr ram With a pretty generic case/power supply |
#3
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"pepsico" wrote in message
news:7_292023_afe65375dcfc1b093cc80ca23248d747@har dwareforumz.com... Hey, My friend has a computer, about 2 1/2 years old. Never had a problem with it, I built it for him. Anyway, he is calling me out of state and the computer wont turn on anymore. My first assumption is that its a power supply issue. It wont even light up or do anything. But the thing is, the mouse is still receiving power because it lights up red on the bottom. Any other causes? or could the power supply still be the issue? Hes runnin a athlon 1800+ MSI motherboard Geforce 4 card Also has 256 or 512 ddr ram With a pretty generic case/power supply It might be almost anything but if I had to make an educated guess I would check the following. 1. Based on the service calls I've had, not all users realize the power cord can come unplugged or loose at the power supply and only check the wall plug end of the power cord. 2. Remove all optional circuit cards not needed to drive the monitor. Remove all data/power cables to drives. Reseat memory module(s). See if the unit now powers up and complains it can not find anything to boot from. If it does you may still have a failing or weak power supply. Power down and start adding components and see if it still boots. Power supplies do fail from time to time but the problem may still be another problem. 3. Replace CPU fan if it does not turn on or runs very slowly and is not one of the newer ones that run different speeds based on CPU temp. Some motherboards will not boot if the CPU fan fails to start. 4. Check or replace the reset/power switch the user normally turns it on with. Good luck, long distance troubleshooting can be frustrating... |
#4
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pepsico wrote:
Hey, My friend has a computer, about 2 1/2 years old. Never had a problem with it, I built it for him. Anyway, he is calling me out of state and the computer wont turn on anymore. My first assumption is that its a power supply issue. It wont even light up or do anything. But the thing is, the mouse is still receiving power because it lights up red on the bottom. Any other causes? or could the power supply still be the issue? Hes runnin a athlon 1800+ MSI motherboard Geforce 4 card Also has 256 or 512 ddr ram With a pretty generic case/power supply Ask him to open the case and check the capacitors on the motherboard. The age of that computer is just about right for the recent caps problem. He's looking for leaking or bulging caps. |
#5
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Check inside the box for dust build up.Make sure fans aren't clogged. Had a
customer recently whose hard drive was dead. Opened the boax and there was about an inch of dust between the HD and case(it was mounted vertically). "pepsico" wrote in message news:7_292023_afe65375dcfc1b093cc80ca23248d747@har dwareforumz.com... Hey, My friend has a computer, about 2 1/2 years old. Never had a problem with it, I built it for him. Anyway, he is calling me out of state and the computer wont turn on anymore. My first assumption is that its a power supply issue. It wont even light up or do anything. But the thing is, the mouse is still receiving power because it lights up red on the bottom. Any other causes? or could the power supply still be the issue? Hes runnin a athlon 1800+ MSI motherboard Geforce 4 card Also has 256 or 512 ddr ram With a pretty generic case/power supply -- Posted using the http://www.hardwareforumz.com interface, at author's request Articles individually checked for conformance to usenet standards Topic URL: http://www.hardwareforumz.com/Home-B...pict57867.html Visit Topic URL to contact author (reg. req'd). Report abuse: http://www.hardwareforumz.com/eform.php?p=292023 |
#6
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On 22 Jun 2005 21:35:52 -0400, pepsico
wrote: Hey, My friend has a computer, about 2 1/2 years old. Never had a problem with it, I built it for him. Anyway, he is calling me out of state and the computer wont turn on anymore. My first assumption is that its a power supply issue. It wont even light up or do anything. But the thing is, the mouse is still receiving power because it lights up red on the bottom. Any other causes? or could the power supply still be the issue? Hes runnin a athlon 1800+ MSI motherboard Geforce 4 card Also has 256 or 512 ddr ram With a pretty generic case/power supply Given a system that has remained static, not moved, no parts added or removed, and no recent (home) power problems like lightning strikes/etc, odds are it is a component that wears over time. These include: hard drive, fans, power supply and/or motherboard capacitors. The mouse lighting up isn't evidence of a (properly) working (anything-in-particular), in fact the mouse would light up even if most of the parts were dead (but not shorting out tot he extent that it tripped the power supply overcurrent "sensing"). Since the system is remote and we don't know the competence of the owner, it is a bit difficult to make suggestions. The friend could open the case and inspect the capacitors for buldging, leaky tops or bottoms and/or vented (cracked) tops. They could take voltage readings and try clearning the CMOS. They could strip system down to bare essentials such as CPU, heatsink/fan, 1 memory module. Beyond these things, the decision would have to be made whether they have (or want to buy) spare parts to swap in, or take it to someone who can handle it locally. Because it's a generic power supply, odds are high that it is the problem, but it could easily be something else instead. |
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