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#1
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The usual Problem with Epson 740i (different result)
I am having what seems to be the usual problem with an Epson 740i. The waste
ink pads filled up tripping the printer to flash all lights and stop working There is supposed to be an SST utility which clears the waste pad full report and resets. Unfortunately it doesn't actually have this reset facility. Everybody appears to be asking the question on their forum as to how to get the three lights to stop flashing (on this and other Epson printers) and SST doesn't seem to know quite this much about Epson printers (but appears to be perfectly happy with everyone thinking that their utility does have this feature!??) Whatever you try with their utility, all you get is an error message telling you that there is something wrong with the printer and the utility cannot work. Big surprise! I cleaned the pads (boy, was that not easy!! RECOMMEND: Buy new pads or be prepared for a VERY messy and time consuming job) and tried the reset procedure Turn the power OFF. Press and hold the Load/Eject and Cleaning buttons while you turn ON the power. Release both buttons when the Paper Out LED is flashing. Press and hold the Cleaning button for at least 10 seconds. Which did nothing (numerous times). Then I disconnected the USB cable and tried another similar recommended procedu 1. Turn printer off. 2. Disconnect printer from computer. 3. With printer turned off, hold down both the Paper and the Cleaning buttons. 4. Continue to hold the buttons and turn the printer on. 5. When the Paper light starts to flash, release both buttons. 6. Immediately press the Cleaning button and hold it down for at least 10 seconds (until all the lights begin to flash and the printer will begin to reset). It did begin to reset in my case but that wasnt followed by step 7. When the Power light is steady, the printer should work. Before, nothing I could do would get the printer to do anything other than cycle through and then flash all lights. Following that procedure I am now at last getting a different problem: The power button (step 7 of the procedure) now doesn't work. It just turns on all three lights momentarily (not the power light) and then those three lights go off. Printer doesn't seem to want to turn on at all. (I did try disconnecting and reconnecting the power) Does anyone have any idea what to try next or is this why there is no free technical support on Epson printers? (Do they want you to have to pay them to tell you to EITHER pay more than the printer is worth to get it fixed OR go and buy another printer?) MFS |
#2
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May have found a potential solution to the problem I described.
There is an additional step which I found which assists, though I am not sure many users will be able to avail themelves of it While attempting to reconnect the USB cable to the printer, I accidentally dropped it about a foot; not all the way to the ground but it did crash a bit. WHen I righted it and tried to turn the power switch on again, suddenly found the thing seeming to work?? It powers up and goes through its cycle. Havent managed to get the printer to work yet but at least the SST cleaning utility works which is DEFINITELY an advance. Baffling MFS "My father's son" wrote in message ... I am having what seems to be the usual problem with an Epson 740i. The waste ink pads filled up tripping the printer to flash all lights and stop working There is supposed to be an SST utility which clears the waste pad full report and resets. Unfortunately it doesn't actually have this reset facility. Everybody appears to be asking the question on their forum as to how to get the three lights to stop flashing (on this and other Epson printers) and SST doesn't seem to know quite this much about Epson printers (but appears to be perfectly happy with everyone thinking that their utility does have this feature!??) Whatever you try with their utility, all you get is an error message telling you that there is something wrong with the printer and the utility cannot work. Big surprise! I cleaned the pads (boy, was that not easy!! RECOMMEND: Buy new pads or be prepared for a VERY messy and time consuming job) and tried the reset procedure Turn the power OFF. Press and hold the Load/Eject and Cleaning buttons while you turn ON the power. Release both buttons when the Paper Out LED is flashing. Press and hold the Cleaning button for at least 10 seconds. Which did nothing (numerous times). Then I disconnected the USB cable and tried another similar recommended procedu 1. Turn printer off. 2. Disconnect printer from computer. 3. With printer turned off, hold down both the Paper and the Cleaning buttons. 4. Continue to hold the buttons and turn the printer on. 5. When the Paper light starts to flash, release both buttons. 6. Immediately press the Cleaning button and hold it down for at least 10 seconds (until all the lights begin to flash and the printer will begin to reset). It did begin to reset in my case but that wasnt followed by step 7. When the Power light is steady, the printer should work. Before, nothing I could do would get the printer to do anything other than cycle through and then flash all lights. Following that procedure I am now at last getting a different problem: The power button (step 7 of the procedure) now doesn't work. It just turns on all three lights momentarily (not the power light) and then those three lights go off. Printer doesn't seem to want to turn on at all. (I did try disconnecting and reconnecting the power) Does anyone have any idea what to try next or is this why there is no free technical support on Epson printers? (Do they want you to have to pay them to tell you to EITHER pay more than the printer is worth to get it fixed OR go and buy another printer?) MFS |
#3
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"My father's son" wrote in message ... I am having what seems to be the usual problem with an Epson 740i. The waste ink pads filled up tripping the printer to flash all lights and stop working There is supposed to be an SST utility which clears the waste pad full report and resets. Unfortunately it doesn't actually have this reset facility. Everybody appears to be asking the question on their forum as to how to get the three lights to stop flashing (on this and other Epson printers) and SST doesn't seem to know quite this much about Epson printers (but appears to be perfectly happy with everyone thinking that their utility does have this feature!??) Whatever you try with their utility, all you get is an error message telling you that there is something wrong with the printer and the utility cannot work. Big surprise! I cleaned the pads (boy, was that not easy!! RECOMMEND: Buy new pads or be prepared for a VERY messy and time consuming job) and tried the reset procedure Turn the power OFF. Press and hold the Load/Eject and Cleaning buttons while you turn ON the power. Release both buttons when the Paper Out LED is flashing. Press and hold the Cleaning button for at least 10 seconds. Which did nothing (numerous times). Then I disconnected the USB cable and tried another similar recommended procedu 1. Turn printer off. 2. Disconnect printer from computer. 3. With printer turned off, hold down both the Paper and the Cleaning buttons. 4. Continue to hold the buttons and turn the printer on. 5. When the Paper light starts to flash, release both buttons. 6. Immediately press the Cleaning button and hold it down for at least 10 seconds (until all the lights begin to flash and the printer will begin to reset). It did begin to reset in my case but that wasnt followed by step 7. When the Power light is steady, the printer should work. Before, nothing I could do would get the printer to do anything other than cycle through and then flash all lights. Following that procedure I am now at last getting a different problem: The power button (step 7 of the procedure) now doesn't work. It just turns on all three lights momentarily (not the power light) and then those three lights go off. Printer doesn't seem to want to turn on at all. (I did try disconnecting and reconnecting the power) Does anyone have any idea what to try next or is this why there is no free technical support on Epson printers? (Do they want you to have to pay them to tell you to EITHER pay more than the printer is worth to get it fixed OR go and buy another printer?) The procedure you are using looks correct to me.. perhaps something else is wrong. Have you tried SSCServe from http://www.ssclg.com/download/sscserve.exe? This lets you reset the counter - provided your printer is not actually faulty. David |
#4
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Have you tried SSCServe from http://www.ssclg.com/download/sscserve.exe? This lets you reset the counter - provided your printer is not actually faulty. David Yes, I had tried that procedure and it didnt work until I unplugged the USB cord, rurned it off and on again as described and THEN dropped the printer about a foot or so. Then the three lights stopped flashing, and the printer started appearing to work properly. Now everything SEEMS to be apparently properly installed (the OS recognised the new printer and installed the software which now appears properly configured), the counter reset (I think) and all I have wrong is that the printer doesnt actually work. No lights flash, all I get is error found when printing to port USB0001 which is the port which is set for the printer, it having worked properly when my old HP 895Cse was connected to it ( yes, it did change from the HP to the Epson and now shows Epson at that port). MFS |
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